What do past guests say about Hotel Palma Real?

Hotel Palma Real is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Palma Real

Name: Hotel Palma Real
Address: 200 Mts. Norte del ICE, Sabana Norte, Mata Redonda, San José, Costa Rica, 694-1005, 200 Mts. Norte del ICE, Sabana Norte, San José, 694-1005, Costa Rica
Rating: 8.4

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8.4

/10

Very Good

1,001 reviews

What Guests Say About Their Stay

Marjorie

10.0

/ 10

The staff is very friendly and helpful. All or most are also at least bilingual in Spanish and English, if that is important to you. The location is within the city of San Jose with lots of restaurants, shopping and a large sports complex within walking distance.

Rodolfo

10.0

/ 10

Staff was great, courteous, and helpful. The room was as described. The hotel has a nice restaurant and bar area. The neighborhood is very quiet and it feels safe.

Jack

10.0

/ 10

The staff was great, the breakfast was very good, I have been going to Palma Real for about 20 years and have enjoyed every stay, keep up the good work.

In the Area

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200 Mts. Norte del ICE, Sabana Norte, Mata Redonda, San José, Costa Rica, 694-1005

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Palma Real is a hotel is located at Mata Redonda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Palma Real

200 Mts. Norte del ICE, Sabana Norte, Mata Redonda, San José, Costa Rica, 694-1005

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Discover More About Hotel Palma Real

General
Near Sabana Park

Location
You'll be centrally located in San José with a stay at Hotel Palma Real, within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. This casino hotel is 2.1 mi (3.4 km) from National Theater of Costa Rica and 2.4 mi (3.9 km) from Jade Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sabana Park - 0.6 km / 0.3 mi
National Stadium of Costa Rica - 0.9 km / 0.6 mi
Museum of Costa Rican Art - 1 km / 0.6 mi
Museo de Ciencias Naturales La Salle - 1.3 km / 0.8 mi
La Salle Natural Science Museum - 1.7 km / 1 mi
Precolumbian Gold Museum - 2.9 km / 1.8 mi
Mercado Central - 2.9 km / 1.8 mi
U.S. Embassy San José - 3.2 km / 2 mi
Central Park - 3.3 km / 2 mi
Hospital México - 3.3 km / 2 mi
Melico Salazar Theatre - 3.3 km / 2.1 mi
Children's Museum - 3.4 km / 2.1 mi
San Jose Cathedral - 3.4 km / 2.1 mi
Plaza de la Cultura - 3.5 km / 2.2 mi
Morazan Park - 3.5 km / 2.2 mi

The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 5.6 km / 3.5 mi
Juan Santamaria Intl. Airport (SJO) - 16.7 km / 10.4 mi

Facilities
Try your luck at the casino and enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Dining
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 68 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Palma Real

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Exterior

Transportation

Garage

Things to Do

TV lounge
Fitness center
Shops
Casino

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Reception hall
Rooftop terrace
Terrace

Public Facilities

Parking
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Business facilities
Conference rooms

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Palma Real

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Palma Real	68
Number of floors in Hotel Palma Real	5
Another facilities in Hotel Palma Real	Garage, TV lounge, Fitness center, Shops, Casino

Frequently asked question in Hotel Palma Real

What are available facilities at Hotel Palma Real?

There are top facilites at Hotel Palma Real such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Palma Real?

The standard check-in time at Hotel Palma Real is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Palma Real provide breakfast?

Yes, Hotel Palma Real provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Palma Real

Hotel Palma Real has a 3.5-star rating.

How many floors does Hotel Palma Real have?

Hotel Palma Real has 5.

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More Reviews from Other Guests in Hotel Palma Real

Overall Ratings & Reviews Hotel Palma Real

Other sources (1,001)

8.4

Very Good

From 1,001 reviews

Cleanliness

8.6

Room Comfort

8.2

Location

7.8

Service and Facilites

8.8

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Traveler Reviews Hotel Palma Real

Number of reviews per page

Top reviews

GUILLERMO

Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast is wonderful every day Staff were helpful Thank you

Guillermo

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Lugar cerca del centro de San José, tranquilo y con excelente desayuno.

Llubi

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff was really helpful. The breakfast was delicious.

Marjorie

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Rodolfo

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great, courteous, and helpful. The room was as described. The hotel has a nice restaurant and bar area. The neighborhood is very quiet and it feels safe.

Jack

with Children

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The staff was great, the breakfast was very good, I have been going to Palma Real for about 20 years and have enjoyed every stay, keep up the good work.

Olman

Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

N/A

Barri

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Excellent long stay hotel. Excellent from desk. Very helpful, pleasant, accommodating and professional. Rooms are spacious and comfortable. Close to shops and restaurants. Will stay there again.

Donald

with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Front desk staff was very helpful and pleasant.

Delia

with Partner

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

The breakfast was cold and not appealing. I loved the coffee and fruit. The bread and jam was also very good. We lunch menu was a little better. However, we bumped into an excellent Italian restaurant just steps from the casino.

jarell

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great stay. The onsite restaurant was delicious.

udson

with Children

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The rooms are very basic to say the least. For what we paid, been to many hotels in the San Jose gam area and this hotel was the most expensive so far, when we arrived the reception said they just finished preparing the room for us, there was 1 towel we were 4, the pillows were terrible. there was no soap in the shower. Not going there ever.

Ken

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.

Ann

with Partner

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The hotel is in a good location for downtown accessibility. It is a 45 min walk or a 13 min Uber ride. The rooms are basic and clean. We had to be moved twice due to lack of hot water the in first room and the shower flooding the room the second room. The third room was good. The hotel staff that we connected with on these issues were very sympathetic and accommodating to get things right for us. The breakfast was good with 4 hot table options, an omelette and waffle table, fresh fruit and juices, cereal and yogurt and of course great coffee. The lounge bar was comfortable and a nice place to meet fellow travellers. The pool area is shared with the adjacent hotel property but the gym is in Palma Real property. The best part of Palma are the 2 concierges that we met and helped us navigate the highlights of San Jose and the surrounding area tours. They rate 6 stars.

Laura

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.

Anne

Leisure Family

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!

Jack

Leisure with Children

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Was good

Michael

Friends and Family with Friends

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

All good on hotel choice

Deborah

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Super helpful and friendly staff.

Joseph

Leisure with Partner

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

We stayed in the master suite and it was very spacious, great view especially at night.

Number of reviews per page

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