Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.

The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!

Was good

All good on hotel choice

Super helpful and friendly staff.

We stayed in the master suite and it was very spacious, great view especially at night.

Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!

Yes The staff was very courteous and helpful. The room was cleaned everyday.

Todo excelente pero en la publicación decia parqueo con cochera y no menciona que este tiene un costo extra adicional. Deberian aclararlo en la pagina.

All excellent.

Was great

Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.

Do not trust this hotel , i pay Expedia for this reservation and the hotel charged my wife for a new reservation, they ask my wife for a credit card for any additional charges and they just make a new reservation, Expedia need to stop using this hotel or solved this matter or i won't uses Expedia again

I always feel welcome and at home when I stay at Hotel Palma Real. Everyone at the hotel is always so nice and attentive. The food is great, and rooms are always clean. Plus, there are nearby buses to go anywhere.

I love to stay here is convenient and clean

Parking is a nightmare. Rooms smell bad, intense humidity odor.

Cleanliness and lack of maintenance

La atencion fue excelente, la ubicacion tb es buena. Pero fotos q tienen en Expedia tienen bastante photoshop porque las habitaciones no son lo q muestran exactamente, por lo Menos, las habitaciones regulares. La atencion y limpieza si fueron buenas.

Staff was excelent! The only problem i had is that the A/C is not strong enough and can get a little hot. I was down at 2 am since i couldnt sleep and they gave me an electric fan and upgraded me to a suite that could regulate the temperature at will, still the A/C was a little lacking but it was enough for me to get comfortable. The hotel staff was great! Breakfast was delicious and the lunch/dinner options were very tasty. Overall I had a wonderful time at this hotel!

Comfy, clean bed. Nice bathroom. Generally quiet. Breakfast is weak with limited selections.