Nirvana Luxury Rooms

Nice hotel

Repceptionist takes too long to give our room keys

Giving this a 3 start since in the property description it says there was laundry, but there was none.

Great location in a walking distance to old town and port. Comfortable room. Definitely recommend.

There was no sign or visible identification . Drivers do not know the address is confusing.it took me two hours find it Taxi charges 140 euros to finally get it

The property was nice, and easily walkable to many things. The service was poor. Despite repeated attempts to message the property via the app over several weeks, they did not reply to any messages. Given this was a non refundable booking, this was quite stressful. I eventually had to call to confirm my late checkin and state my arrival time. After doing so, I finally received a message days prior to checkin … asking me to share my arrival time. I was unimpressed. Had i spent $15 in long distance charges only to not have the details recorded?? Upon checkin, I was given directions to the room and the roomkey. Easy. There were no details in the room about amenities, particularly the wifi and room safe. I could not get the wifi until the next day, as the checkin desk was closed. And when I did i was told that the safe (which is listed in room amenities and which i personally find a key attribute) was not available. They do not have a key to it. The shower is only partially working, with water spraying all over the wall outside the enclosure. The AC cannot be adjusted. The location is great. Nice view. The property manager is extremely poor at communication on many levels. Very annoyed.

Wonderful

Got the job done for a quick and affordable stay in split. Nice balcony and spacious rooms Comfortable beds

Excellent location and nice physical space (clean bathroom, great shower, comfortable beds) but it smelled quite bad, like pee. We were there during a rainstorm and the windows were leaky, a bit concerning.

Amazing location and surprisingly very upscale interior. The only issue is not good instructions for checkin at tgeand getting into the property.

Firstly, there's NO RECEPTION @ the place. You needed to walk 5 minutes to another building which needed you to press the intercom to ask them to let you in so that you can go up to meet the receptionist who also serves another hotel, PRIMA. I was lucky to get a local at a shop to call and find out where to go. After getting your keycard, get to walk back to the actual building again. There's NO ELEVATOR or ESCALATORS. Carry your luggage up 3 floors. Last night when i came back there's no lighting along the staircase. Use you mobile phone light.

Nice big comfortable bedroom, and good ensuite bathroom. Great location, close to the old town centre, but quiet. Kettle and mug in the room to make coffee.

Don't be fooled by the photos , they certainly don't match the property , after checking in at Prima , you then have to go to a shared building 300 meters away,many different apartments I assume renting out different floors and blocks, the court yard is full of over flowing bins and rubbish. On entering our block we were met with a horrible smell, air freshener available on a chest of drawers,so the agency are aware . we then entered the apartment, it was semi clean but the walls are disgustingly filthy and in need of painting, the blinds on the upstairs velux are broken so can't be pulled up to enjoy the view, pretty annoying. The WiFi didn't work , The balcony is not as pictured , one night stay , we would not return and I wouldn't recommend.

everything checked our boxes!

Very close to the town but kind of hard to find at first. I had to contact management for them to give me the keys to check in. As the reviews mention, you do need to lug your luggage up 3 flights of stairs, so prepare. But it felt like a nice, quiet and safe location. I did get the terrace and it was quite lovely to see the sunset from there. The room is well conditioned and shower has good pressure.

Don't be fooled by the photo, there is no terrace! The property was a little difficult to find, and the main desk is actually in a shopping mall a short distance away. There is no elevator, so be prepared to haul your luggage up 3 flights of stairs. It is a short, easy walk to the Palace.

The hotel is part of a building that’s on the third floor so if you have luggage get ready to carry it, they said they could help lift it, but I guess since I came late, they didn’t offer that anymore, there’s no parking anywhere on the property. You have to find it on the app called split parking but when you tried to pay for it, it said it was free. I woke up in the morning with the ticket on my car , very confusing , you have to check in down the street at their sister hotel (kind of an inconvenience if you have luggage and you got dropped off or something , the room had hair everywhere from the bathroom to bed to floor .. there’s no sign telling you where the hotel is , the lady at the front desk had to help me find it , she came to me and showed me where it was which was very nice of her . It wasn’t until you got to the 3rd floor where it says the name , how about having it outside ..

In love with this property. Didn’t mind climbing up stairs to get to my room because it was so comfortable and had everything I needed. Made my visit much more enjoyable since I could have a good nights rest!

we liked the layout of the apartment. Worked well for the family. However, our taxi driver couldn't find it, so just left us standing at the side of a random road. When we did eventually find it, we couldn't work out how to access it. We finally found the night porter who was in a different building. We landed at 9.45, we were in the apartment by 1am - it took a lot longer than I had anticipated. Communication with the host was appalling. I had to go through Expedia for mediation. I sent a number of messages that just weren't answered

I was extremely disappointed in my stay here. The hotel was in a very convenient location and we had no issue with the cleanliness of the place. But we were very unhappy about the communication we received from this accommodation. They do not accept cards and only accept cash. We were not told this until we got there. We are frequent travelers and have never come across a lodging that only accepts cash. We were offered a link to pay that wasn't working and weren't consistently communicated with until our last day when we were told to just get cash. We lost over two hundred dollars in the conversion rate/fees because of this. (600 dollars at an ATM!) I reached out to hotels.com to see if I could pay online and they also refused. Apparently there is one tiny sentence on the very bottom of a page that says something about only cash that I missed. I would not stay here again. Also the lights in the hallway weren't working at night so walking up three flights of very dark and slippery stairs wasn't fun. This is my first negative review on this site. We don't expect/ask for a lot when we are traveling since we aren't there to spend time in the room. This inconvenience was extremely disappointing.