Tortuga Bay Hotel

Hotels
9.8
/10
Exceptional
107 reviews

What Guests Say About Their Stay

Rezie

10.0
/ 10
Beautiful property, private beach, no crowds - personalized service and amenities.

Peter

10.0
/ 10
Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.

Eric Blackburne

10.0
/ 10
VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
In the Area
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Higuey, Punta Cana, Juanillo, Higüey, Dominican Republic, 23000

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Near La Cana Golf Course
Read More
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What's around Tortuga Bay Hotel

Higuey, Punta Cana, Juanillo, Higüey, Dominican Republic, 23000
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General


Near La Cana Golf Course

Location


When you stay at Tortuga Bay Hotel in Punta Cana, you'll be on the beach, just steps from La Cana Golf Course and Six Senses Spa. This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

La Cana Golf Course - 0.1 km / 0.1 mi
Six Senses Spa - 0.1 km / 0.1 mi
Punta Cana Beach - 0.3 km / 0.2 mi
Indigenous Eyes Ecological Park - 3 km / 1.8 mi
BlueMall Punta Cana - 5.9 km / 3.7 mi
Corales Golf Course - 7.6 km / 4.7 mi
El Dorado Water Park - 8.4 km / 5.2 mi
Juanillo Beach - 8.6 km / 5.3 mi
Los Establos Cap Cana - 10.5 km / 6.5 mi
Bavaro Adventure Park - 12.4 km / 7.7 mi
Punta Espada Golf Course - 12.6 km / 7.8 mi
Caleton Beach Club - 12.8 km / 7.9 mi
Hoyo Azul - 13.8 km / 8.6 mi
Scape Park - 14.2 km / 8.8 mi
Bávaro City Center - 14.4 km / 8.9 mi

The preferred airport for Tortuga Bay Hotel is Punta Cana Intl. Airport (PUJ) - 4.8 km / 3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities


Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining


Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms


Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.

All facilities in Tortuga Bay Hotel

Bar, Cafe and Lounge Tortuga Bay Hotel
Bar, Cafe and Lounge
Swimming Pool Tortuga Bay Hotel
Swimming Pool
Entertainment Facility Tortuga Bay Hotel
Entertainment Facility
Fitness Center Tortuga Bay Hotel
Fitness Center
Functional Hall Tortuga Bay Hotel
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Private beach
  • Outdoor facilities
  • Spa
  • Health club
  • Marina
  • Garden
  • Shops
  • Sauna
  • Steam room

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limo or town car service
  • Airport transfer
  • Bicycle rental
  • Area shuttle
  • Valet parking

Sports and Recreations

  • Golf
  • Horse riding
  • Golf cart
  • Golf practice
  • Golf course

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Business Facilities

  • Meeting rooms

Kids and Pets

  • Babysitting

Public Facilities

  • Coffee shop

Accommodation Policy & General Information in Tortuga Bay Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Allowed With Maximum Weight

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, No elevators
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Available rooms at Tortuga Bay Hotel
30
Number of floors in Tortuga Bay Hotel
2
Another facilities in Tortuga Bay Hotel
Shops, Outdoor pool, Private beach, Outdoor facilities, Spa

Frequently asked question in Tortuga Bay Hotel

What are available facilities at Tortuga Bay Hotel?
There are top facilites at Tortuga Bay Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tortuga Bay Hotel?
The standard check-in time at Tortuga Bay Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Tortuga Bay Hotel?
Tortuga Bay Hotel is a 5.0-star hotel.
How many floors does Tortuga Bay Hotel have?
Tortuga Bay Hotel has 2 floors.
How many rooms are available at Tortuga Bay Hotel?
Tortuga Bay Hotel has 30 rooms in total.
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More Reviews from Other Guests in Tortuga Bay Hotel

9.8
Exceptional
From 107 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tortuga Bay Hotel

Number of reviews per page
20
40
Top reviews
Rezie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, private beach, no crowds - personalized service and amenities.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
Read More
THERESA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews
Read More
Eric Blackburne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
Read More
Roger
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Read More
Galiia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Such a gorgeous property! Service is outstanding
Johannes
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

From pick-up through to drop-off they make you feel like royalty.
Benedicte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Highly recommended with professional and friendly staff.
Jean-Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Perfect stay! Excellent food and amenities!
janett
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing !
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It was amazing. Service, staff, quality of food was excellent. Will definitely be back.
Kurt
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Read More
Leah
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Outstanding
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!
Read More
Robert Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful hotel and location with terrific beach and service.
darren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent hotel and experience
William Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Read More
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Gracias!!!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Tortuga Bay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 107 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tortuga Bay Hotel

Number of reviews per page
20
40
Top reviews
Rezie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, private beach, no crowds - personalized service and amenities.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
Read More
THERESA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews
Read More
Eric Blackburne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
Read More
Roger
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Read More
Galiia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Such a gorgeous property! Service is outstanding
Johannes
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

From pick-up through to drop-off they make you feel like royalty.
Benedicte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Highly recommended with professional and friendly staff.
Jean-Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Perfect stay! Excellent food and amenities!
janett
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing !
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It was amazing. Service, staff, quality of food was excellent. Will definitely be back.
Kurt
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Read More
Leah
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Outstanding
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!
Read More
Robert Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful hotel and location with terrific beach and service.
darren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent hotel and experience
William Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Read More
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Gracias!!!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Number of reviews per page
20
40