What do past guests say about Tortuga Bay Hotel?

Tortuga Bay Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Tortuga Bay Hotel

Name: Tortuga Bay Hotel
Address: Higuey, Punta Cana, Juanillo, Higüey, Dominican Republic, 23000, Higuey, La Altagracia, 23000, Dominican Republic
Rating: 9.8

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9.8

/10

Exceptional

122 reviews

What Guests Say About Their Stay

Sandra

10.0

/ 10

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

George Spiridon

10.0

/ 10

Amazing! Incredible service from everyone. Loved the beach bar - great people serving drinks and food there with amazing beach views - the tuna ceviche was the best ever. Baboo restaurant was very nice, had breakfast and dinner there. Very peaceful. My room was huge and the balcony superb to relax at. The embajadores/ras take care of everything from reservations to activities to transfers and they are delightful. All in all I had an amazing stay. Thank you.

Alicja

10.0

/ 10

Exceptional service, staff were very attentive and helpful in any way possible. Beautiful and tranquil spot. Room was beautifully decorated and view from the balcony was truly amazing especially dining sunrise.

In the Area

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Higuey, Punta Cana, Juanillo, Higüey, Dominican Republic, 23000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Tortuga Bay Hotel is located in area / city Punta Cana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Tortuga Bay Hotel

Higuey, Punta Cana, Juanillo, Higüey, Dominican Republic, 23000

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Discover More About Tortuga Bay Hotel

General
Near La Cana Golf Course

Location
When you stay at Tortuga Bay Hotel in Punta Cana, you'll be on the beach, just steps from La Cana Golf Course and Six Senses Spa. This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

La Cana Golf Course - 0.1 km / 0.1 mi
Six Senses Spa - 0.1 km / 0.1 mi
Punta Cana Beach - 0.3 km / 0.2 mi
Indigenous Eyes Ecological Park - 3 km / 1.8 mi
BlueMall Punta Cana - 5.9 km / 3.7 mi
Corales Golf Course - 7.6 km / 4.7 mi
El Dorado Water Park - 8.4 km / 5.2 mi
Juanillo Beach - 8.6 km / 5.3 mi
Los Establos Cap Cana - 10.5 km / 6.5 mi
Bavaro Adventure Park - 12.4 km / 7.7 mi
Punta Espada Golf Course - 12.6 km / 7.8 mi
Caleton Beach Club - 12.8 km / 7.9 mi
Hoyo Azul - 13.8 km / 8.6 mi
Scape Park - 14.2 km / 8.8 mi
Bávaro City Center - 14.4 km / 8.9 mi

The preferred airport for Tortuga Bay Hotel is Punta Cana Intl. Airport (PUJ) - 4.8 km / 3 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.

All facilities in Tortuga Bay Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Things to Do

Outdoor pool
Private beach
Outdoor facilities
Spa
Health club
Marina
Garden
Shops
Sauna
Steam room

Hotel Services

Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Golf
Horse riding
Golf cart
Golf practice
Golf course

Transportation

Limo or town car service
Bicycle rental
Area shuttle
Valet parking

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

General

Banquet
Parking
Terrace

Accessibilty

Accessible parking
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar

Business Facilities

Meeting rooms

Kids and Pets

Babysitting with surcharge

Public Facilities

Coffee shop

Accommodation Policy & General Information in Tortuga Bay Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

16:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - 00:00 - to 11:00
Available rooms at Tortuga Bay Hotel	30
Number of floors in Tortuga Bay Hotel	2
Another facilities in Tortuga Bay Hotel	Outdoor pool, Private beach, Outdoor facilities, Spa, Health club

Frequently asked question in Tortuga Bay Hotel

What are available facilities at Tortuga Bay Hotel?

There are top facilites at Tortuga Bay Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Tortuga Bay Hotel?

The standard check-in time at Tortuga Bay Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Tortuga Bay Hotel

Tortuga Bay Hotel has a 5.0-star rating.

How many floors does Tortuga Bay Hotel have?

Tortuga Bay Hotel has 2.

How many rooms are available at Tortuga Bay Hotel

Tortuga Bay Hotel has 30.

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More Reviews from Other Guests in Tortuga Bay Hotel

Overall Ratings & Reviews Tortuga Bay Hotel

Other sources (122)

9.8

Exceptional

From 122 reviews

Cleanliness

10.0

Room Comfort

9.8

Location

9.0

Service and Facilites

10.0

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Traveler Reviews Tortuga Bay Hotel

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Top reviews

Sandra

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

George Spiridon

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Alicja

with Partner

10.0

/10

Reviewed 30 week(s) ago

Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!

Leah

10.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Outstanding

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!

Robert Francis

Leisure with Partner

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Beautiful hotel and location with terrific beach and service.

darren

Leisure Family

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Excellent hotel and experience

William Lee

Leisure with Partner

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.