Search Hotels
Hotel
/
Dominican Republic (6,363 Others)
/
Puerto Plata Province (1,116 Others)
/
Puerto Plata (221 Others)
/
Viva Heavens by Wyndham, A Trademark All Inclusive
See Other Accommodations in Puerto Plata
See All Photos
Viva Heavens by Wyndham, A Trademark All Inclusive
Others
7.4
/10
Pleasant
879 reviews
What Guests Say About Their Stay
Kayla
10.0
/ 10
The property was well maintain and the food was really good and the only thing is the animation team was not as good it needs more improvement
Samantha
10.0
/ 10
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
jose
10.0
/ 10
it’s a good hotel happy the second day of stain the patrol remove everybody from the water because the waves was too stronger
In the Area
See Map
Playa Dorada Complex, Hotel Y Casino Costa Dorada, San Felipe De Puerto Plata (Zona Urbana), Puerto Plata, Dominican Republic, 570000
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Read More
Available Room Types in Viva Heavens by Wyndham, A Trademark All Inclusive
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Viva Heavens by Wyndham, A Trademark All Inclusive
Discover More Places
Playa Dorada Complex, Hotel Y Casino Costa Dorada, San Felipe De Puerto Plata (Zona Urbana), Puerto Plata, Dominican Republic, 570000
Discover More About Viva Heavens by Wyndham, A Trademark All Inclusive
Location
Viva Heavens by Wyndham, A Trademark All Inclusive is a accommodation in a good neighborhood, which is located at Hotel Y Casino Costa Dorada.
About Viva Heavens by Wyndham, A Trademark All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Viva Heavens by Wyndham, A Trademark All Inclusive exclusively for you.
Get precious and unforgettable moment during your stay at Viva Heavens by Wyndham, A Trademark All Inclusive.
All facilities in Viva Heavens by Wyndham, A Trademark All Inclusive
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Garden
- Beach towel
- Spa
- Pool cabanas
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Snack bar
General
- Parking
- Smoking area
- Terrace
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Connectivity
- Free WiFi
Accommodation Policy & General Information in Viva Heavens by Wyndham, A Trademark All Inclusive
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Viva Heavens by Wyndham, A Trademark All Inclusive | 180 |
Number of floors in Viva Heavens by Wyndham, A Trademark All Inclusive | 3 |
Another facilities in Viva Heavens by Wyndham, A Trademark All Inclusive | Shops, Beach umbrella, Outdoor pool, Garden, Beach towel |
Frequently asked question in Viva Heavens by Wyndham, A Trademark All Inclusive
What are available facilities at Viva Heavens by Wyndham, A Trademark All Inclusive?
There are top facilites at Viva Heavens by Wyndham, A Trademark All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Viva Heavens by Wyndham, A Trademark All Inclusive?
The standard check-in time at Viva Heavens by Wyndham, A Trademark All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Viva Heavens by Wyndham, A Trademark All Inclusive
Other sources (879)
7.4
Pleasant
From 879 reviews
Cleanliness
8.0
Room Comfort
7.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Viva Heavens by Wyndham, A Trademark All Inclusive
Number of reviews per page
20
40
Top reviews
Jose A
Business and Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
They can improve in some area but especially the food choice.
Pedro
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This resort needs to update the property ( rooms ), good entertainment but I paid extra for earlier check in and I don’t have my room after 3 pm
Kayla
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was well maintain and the food was really good and the only thing is the animation team was not as good it needs more improvement
Samantha
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
Lisette Altagracia
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The service and staff were very good, ,,, didn’t like that the room needs to be more remodel , needs more lighting
Daniella
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Food was pretty bad. And service was worse. Very rude bartenders and staff. Worse all inclusive resort we’ve ever been too.
Thanniky
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
La comida es super rica
Pavan
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Would not recommend
Vrej
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My daughter has celiac disease. When we made the reservation, we made sure we called the hotel ourselves and told them about this. They said they were options for her to eat. When we arrived, we received a letter in Spanish explaining that she had celiac disease and that we were to give that letter to all of the people who were involved in restaurants. Unfortunately, there were some places who served food who did not understand the letter. In my opinion, this is where speaking English is a benefit to Tourists even though the letter was in Spanish, they still did not understand and when we tried to explain, they did not understand us. Celiac disease is something that we don’t mess around with given this reason as to the workers not understanding the tourist who were staying at their hotel is how I rate an average.
Read More
jose
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
it’s a good hotel happy the second day of stain the patrol remove everybody from the water because the waves was too stronger
Veronica
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved, all of the dance instructors and yoga. Ms. Marie from the front desk was wonderful and so was Ms. Juana from Viva Club. Our Private Tour guide Mr. Enrique was knowledgeable and kind and we really enjoyed the drive around. The all inclusive food options from breakfast-Dinner were fresh and hearty and delicious. Hard working people, professional and kind. We will visit again and want to join membership.
Read More
Mercedes
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.
Read More
Jose Carmelo
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The a la carte option was not good. Only experience 2 restaurants due to others not available.
Jan
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Outdated, food was fine, there were no hangers for towels, biggest problem was was disorganized entertainment, long walk to the beach.
Darriel
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was very peaceful and full of activities.
However the food options could have been better and fresher. Also I was hoping for somethin more cultural to the area/country.
Denicey
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Food choices was horrible wasted alot of food, your choices in meat be still tough hard to chew and a lot of pork daily. Cleaning ladies let mosquitos in the room when cleaning so they bite you in the room at night. Bring insect spray. Air Conditioner unit stay broke doesn't get very cold bring a small fan. You have to remain in your room all day until they fix it you cant go out or they will stop working on the unit..SPA- massage is a waste of 115 dollars unless you want a rub down in baby oil they dont actually massage your muscles just rub excessive amount of baby oil on for 1 hour 20 mins. You leave the same way you went in just oily. Other than that enjoy the scenery of the beach.
Read More
MACKENZIE R
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.
Nelson
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This resort if very well maintained. The staff were very welcoming and courteous. The food and variety was good. I didn't get to experience any of the restaurants (they filled up quickly) but the buffet was adequate with plenty of options and the coffee shop was excellent. The toaster and the panini maker were broken. They should have backups in place. The food options by the beach was adequate. One day they had a BBQ and it was delicious. Drinks were adequate. Only Presidente beer which was fine by me. The entertainment shows were good but short. They had a pool table but was always covered. They need more entertainment or maybe a game room. There were plenty of chairs and covered areas (coconut trees) by the beach. The pool was decent but after a bubble pool party the water looked murky the next couple of days. Overall a good experience. Would highly recommend.
Read More
Elvin
Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The rooms were spacious, good AC, and the beach was beautiful. The taste of the food was okay but there was a lack of options (not even salmon). The food at the buffet was better than the restaurants. The front desk employees were helpful. There was a lack of entertainment for people with families and/or the entertainment events were not promoted well! What was particularly disappointing about this place was that you could tell some of the employees were intoxicated while working their shift. That was a huge turn off from this hotel especially if you are going with your family.
Read More
Krishna Teja Reddy
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Puerto Plata
About Traveloka
Facebook
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved