El Dorado Hotel

Hotels
9.0
/10
Exceptional
226 reviews

What Guests Say About Their Stay

Debby

10.0
/ 10
Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!

Bianca

10.0
/ 10
Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.
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Marcelo

10.0
/ 10
I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
In the Area
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Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at El Dorado Hotel is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Dorado Hotel

Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador
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Lobby El Dorado Hotel
Exterior 2 El Dorado Hotel

Discover More About El Dorado Hotel

Location


Staying at El Dorado Hotel is a good choice when you are visiting Cuenca.

About El Dorado Hotel

From business event to corporate gathering, El Dorado Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

El Dorado Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at El Dorado Hotel.

All facilities in El Dorado Hotel

Entertainment Facility El Dorado Hotel
Entertainment Facility
Fitness Center El Dorado Hotel
Fitness Center
Functional Hall El Dorado Hotel
Functional Hall
Lobby El Dorado Hotel
Lobby
Exterior El Dorado Hotel
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Fitness center
  • Spa
  • Sauna
  • Steam room

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in El Dorado Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Dorado Hotel
52
Number of floors in El Dorado Hotel
7
Another facilities in El Dorado Hotel
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in El Dorado Hotel

What are available facilities at El Dorado Hotel?
There are top facilites at El Dorado Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at El Dorado Hotel?
The standard check-in time at El Dorado Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Dorado Hotel provide breakfast?
Yes, El Dorado Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Dorado Hotel?
El Dorado Hotel is a 4.0-star hotel.
How many floors does El Dorado Hotel have?
El Dorado Hotel has 7 floors.
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More Reviews from Other Guests in El Dorado Hotel

9.0
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews El Dorado Hotel

Number of reviews per page
20
40
Top reviews
Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice room, but was difficult to get hot water everyday.
Luis F
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is good, the service is good I recommend it, ok hotels.
oscar
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our stay was great, staff was excellent
Debby
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
Benjamin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was excellent, providing us +1 service!
Jose
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent hotel.
Angel M
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Ricardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent property
Bianca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.
Marcelo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Patrizio
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

El personal muy amable, el hotel limpio y acogedor, el desayuno abundante, solo un pequeño problema con los omelettes y al café le faltaba temperatura. Por lo demás, impecable.
Rosana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The location
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Montserrat C
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Very attentive staff and conveniently located.
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

It was very nice as always
Anna
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 El Dorado Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 226 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Dorado Hotel

Number of reviews per page
20
40
Top reviews
Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice room, but was difficult to get hot water everyday.
Luis F
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is good, the service is good I recommend it, ok hotels.
oscar
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our stay was great, staff was excellent
Debby
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
Benjamin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was excellent, providing us +1 service!
Jose
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent hotel.
Angel M
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Ricardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent property
Bianca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.
Marcelo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Patrizio
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

El personal muy amable, el hotel limpio y acogedor, el desayuno abundante, solo un pequeño problema con los omelettes y al café le faltaba temperatura. Por lo demás, impecable.
Rosana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The location
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Montserrat C
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Very attentive staff and conveniently located.
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

It was very nice as always
Anna
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Number of reviews per page
20
40