El Dorado Cuenca

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9.0
/10
Exceptional
240 reviews

What Guests Say About Their Stay

Cecilia

10.0
/ 10
Staff was very attentive to my and my family needs. Very polite and eager to help us. This hotel is located downtown near many restaurants, museums, and many historical sites.

Charles

10.0
/ 10
We have been coming to Cuenca and staying at El Dorado Hotel since the hotel opened around 1970 when my wife and I were married. We have been coming back regularly on our trips to Ecuador and Cuenca since. Our last stay was in July 2026. The El Dorado has been a consistently comfortable and enjoyable stay. And you can’t beat its convenient location one block from the plaza and cathedral. We don’t even think about going to a different hotel when in Cuenca.

Debby

10.0
/ 10
Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
In the Area
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Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador

Main Facilities

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This accommodation offers:
Steam room
Laundry service
Parking
Fitness center
Luggage storage
Elevator
Fitness center
Staying at El Dorado Cuenca is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Dorado Cuenca

Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador
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Lobby El Dorado Cuenca
Exterior 2 El Dorado Cuenca

Discover More About El Dorado Cuenca

General
In Cuenca (Downtown Cuenca)

Location
With a stay at El Dorado Cuenca, you'll be centrally located in Cuenca, steps from Calderon Park and Cúpulas Lookout. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.5 mi (0.8 km) from Río Tomebamba & Calle Larga.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Calderon Park - 0.2 km / 0.1 mi
Cúpulas Lookout - 0.2 km / 0.1 mi
Church of Santo Domingo - 0.3 km / 0.2 mi
New Cathedral of Cuenca - 0.3 km / 0.2 mi
Convent of the Assumption - 0.4 km / 0.2 mi
Plaza Rotary Market - 0.4 km / 0.2 mi
Museum of the Canari Identity - 0.6 km / 0.3 mi
San Cenaculo Church - 0.6 km / 0.4 mi
Las Conceptas Museum - 0.7 km / 0.4 mi
San Blas Park - 0.7 km / 0.4 mi
Sombrero Museum - 0.8 km / 0.5 mi
Río Tomebamba & Calle Larga - 0.8 km / 0.5 mi
Inter-American Center of Popular Arts - 0.9 km / 0.6 mi
Casa de los Arcos Art Museum - 0.9 km / 0.6 mi
Museum of the Aboriginal Cultures - 0.9 km / 0.6 mi

The preferred airport for El Dorado Cuenca is Cuenca (CUE-Mariscal Lamar) - 2.5 km / 1.5 mi

Facilities
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Dining
Enjoy Asian cuisine at Goda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.

Rooms
Make yourself at home in one of the 52 guestrooms featuring minibars and LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in El Dorado Cuenca

Facility

  • Steam room
Entertainment Facility El Dorado Cuenca
Entertainment Facility
Fitness Center El Dorado Cuenca
Fitness Center
Functional Hall El Dorado Cuenca
Functional Hall
Lobby El Dorado Cuenca
Lobby
Accommodation Services El Dorado Cuenca
Accommodation Services

Food and Drinks

  • Buffet breakfast
  • Breakfast

Transportation

  • Secure parking

Things to Do

  • Fitness center
  • Spa
  • Sauna
  • Steam room

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in El Dorado Cuenca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Dorado Cuenca
52
Number of floors in El Dorado Cuenca
7
Another facilities in El Dorado Cuenca
Buffet breakfast, Breakfast, Secure parking, Fitness center, Spa

Frequently asked question in El Dorado Cuenca

What is normal check-in & check-out time at El Dorado Cuenca?
The standard check-in time at El Dorado Cuenca is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Dorado Cuenca provide breakfast?
Yes, El Dorado Cuenca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Dorado Cuenca?
El Dorado Cuenca is a 4.0-star hotel.
How many floors does El Dorado Cuenca have?
El Dorado Cuenca has 7 floors.
How many rooms are available at El Dorado Cuenca?
El Dorado Cuenca has 52 rooms in total.
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More Reviews from Other Guests in El Dorado Cuenca

9.0
Exceptional
From 240 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews El Dorado Cuenca

Number of reviews per page
20
40
Top reviews
Cecilia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very attentive to my and my family needs. Very polite and eager to help us. This hotel is located downtown near many restaurants, museums, and many historical sites.
Maria Fabiola
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We have been coming to Cuenca and staying at El Dorado Hotel since the hotel opened around 1970 when my wife and I were married. We have been coming back regularly on our trips to Ecuador and Cuenca since. Our last stay was in July 2026. The El Dorado has been a consistently comfortable and enjoyable stay. And you can’t beat its convenient location one block from the plaza and cathedral. We don’t even think about going to a different hotel when in Cuenca.
Read More
Fabian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Always a good choice
Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice room, but was difficult to get hot water everyday.
Luis F
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The hotel is good, the service is good I recommend it, ok hotels.
oscar
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Our stay was great, staff was excellent
Debby
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
Benjamin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff was excellent, providing us +1 service!
Jose
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent hotel.
Angel M
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Ricardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excellent property
Bianca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.
Marcelo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Patrizio
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

El personal muy amable, el hotel limpio y acogedor, el desayuno abundante, solo un pequeño problema con los omelettes y al café le faltaba temperatura. Por lo demás, impecable.
Rosana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The location
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Montserrat C
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Very attentive staff and conveniently located.
Number of reviews per page
20
40

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Exterior 4 El Dorado Cuenca

Disclaimer

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