ITZA Hotel Boutique Internacional

Hotels
Finding rooms for you...
9.6
/10
Exceptional
77 reviews

What Guests Say About Their Stay

Nathan

10.0
/ 10
Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).

Lora

10.0
/ 10
The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean. We plan on returning to Cuenca regularly and this will be our go to place to stay.

Paul

10.0
/ 10
I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it.
In the Area
See Map
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, Ecuador, EC010104

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
ITZA Hotel Boutique Internacional is a hotel is located at Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around ITZA Hotel Boutique Internacional

Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, Ecuador, EC010104
Discover More Places
Lobby ITZA Hotel Boutique Internacional
Lobby 2 ITZA Hotel Boutique Internacional

Discover More About ITZA Hotel Boutique Internacional

General
In Cuenca (Downtown Cuenca)

Location
With a stay at ITZA Hotel Boutique Internacional in Cuenca (Downtown Cuenca), you'll be steps from Calderon Park and Church of Santo Domingo. This hotel is 0.1 mi (0.2 km) from New Cathedral of Cuenca and 0.3 mi (0.5 km) from San Cenaculo Church.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Calderon Park - 0.1 km / 0.1 mi
Church of Santo Domingo - 0.1 km / 0.1 mi
New Cathedral of Cuenca - 0.2 km / 0.1 mi
Convent of the Assumption - 0.3 km / 0.2 mi
San Cenaculo Church - 0.5 km / 0.3 mi
Plaza Rotary Market - 0.5 km / 0.3 mi
Museum of the Canari Identity - 0.6 km / 0.4 mi
Sombrero Museum - 0.7 km / 0.4 mi
Las Conceptas Museum - 0.7 km / 0.5 mi
San Blas Park - 0.8 km / 0.5 mi
Iglesia San Sebastián - 0.8 km / 0.5 mi
Casa de los Arcos Art Museum - 0.9 km / 0.5 mi
San Sebastian Plaza - 0.9 km / 0.5 mi
Museum of Extreme Art - 0.9 km / 0.6 mi
Museum of Modern Art - 0.9 km / 0.6 mi

The nearest airports are:
Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi
Jose Joaquin de Olmedo Intl. Airport (GYE) - 192.8 km / 119.8 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a communal living room.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

Dining
Satisfy your appetite with local and international cuisine at SANTO PLACER, one of the hotel's 2 restaurants. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

All facilities in ITZA Hotel Boutique Internacional

Bar, Cafe and Lounge ITZA Hotel Boutique Internacional
Bar, Cafe and Lounge
Entertainment Facility ITZA Hotel Boutique Internacional
Entertainment Facility
Lobby ITZA Hotel Boutique Internacional
Lobby
Accommodation Services ITZA Hotel Boutique Internacional
Accommodation Services
Exterior ITZA Hotel Boutique Internacional
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Romantic proposal packages
  • TV lounge

General

  • Lockers
  • Terrace

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in ITZA Hotel Boutique Internacional

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ITZA Hotel Boutique Internacional
16
Number of floors in ITZA Hotel Boutique Internacional
4
Another facilities in ITZA Hotel Boutique Internacional
Laundry service, Newspaper in lobby, Wedding service, Porter, Multilingual staff

Frequently asked question in ITZA Hotel Boutique Internacional

What are available facilities at ITZA Hotel Boutique Internacional?
There are top facilites at ITZA Hotel Boutique Internacional such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ITZA Hotel Boutique Internacional?
The standard check-in time at ITZA Hotel Boutique Internacional is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ITZA Hotel Boutique Internacional provide breakfast?
Yes, ITZA Hotel Boutique Internacional provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ITZA Hotel Boutique Internacional?
ITZA Hotel Boutique Internacional is a 4.0-star hotel.
How many floors does ITZA Hotel Boutique Internacional have?
ITZA Hotel Boutique Internacional has 4 floors.
See All

More Reviews from Other Guests in ITZA Hotel Boutique Internacional

9.6
Exceptional
From 77 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ITZA Hotel Boutique Internacional

Number of reviews per page
20
40
Top reviews
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).
Read More
Taivon
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, staff was really helpful.
Lora
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean. We plan on returning to Cuenca regularly and this will be our go to place to stay.
Read More
Paul
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it.
Read More
Ace
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff was absolutely great, accommodating us and helping us out. We arrived very early, and they did their best to get us into a room ASAP instead of making us wait all day. The room was very nice, and the restaurant's superb food was some of the best around.
Rosana
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure.
Heidi
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was fabulous! Everyone was super helpful.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

ITZA is our favourite hotel in Ecuador, we have stayed in 6 hotels on our trip. Fantastic, convenient location, attentive service front the Front Desk especially Mable, also Alex in the morning when Mabel is not on duty. Prompt response, organised, accommodating staff. Food is very good in both restaurants, great roof top bar / lounge / restaurant. Nice updated refurbished original historical building. If we ever return to Cuenca, we will definitely sat there again.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The stay was fantastic. The personnel working at the front were welcoming and extremely helpful. Alex, Mabel, Fernando, and Ana Maria all went above and beyond to help with recommendations and arrangements. The location is perfect and central to all the sites. The decor is luxurious. Everything is what a great hotel should be!
Read More
Ivelisse
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Read More
thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Great intimate boutique hotel, in the middle of everything.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Jose
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Read More
Carlos
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Very good
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
andres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
Read More
Guillermo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

This hotel is a definite 5 star! luxuriously decorated with exquisite taste . very cozy , we definitely recommend.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Sandra
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

La atencion muy buena, volveria
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 ITZA Hotel Boutique Internacional

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 77 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ITZA Hotel Boutique Internacional

Number of reviews per page
20
40
Top reviews
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).
Read More
Taivon
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, staff was really helpful.
Lora
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean. We plan on returning to Cuenca regularly and this will be our go to place to stay.
Read More
Paul
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it.
Read More
Ace
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff was absolutely great, accommodating us and helping us out. We arrived very early, and they did their best to get us into a room ASAP instead of making us wait all day. The room was very nice, and the restaurant's superb food was some of the best around.
Rosana
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure.
Heidi
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was fabulous! Everyone was super helpful.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

ITZA is our favourite hotel in Ecuador, we have stayed in 6 hotels on our trip. Fantastic, convenient location, attentive service front the Front Desk especially Mable, also Alex in the morning when Mabel is not on duty. Prompt response, organised, accommodating staff. Food is very good in both restaurants, great roof top bar / lounge / restaurant. Nice updated refurbished original historical building. If we ever return to Cuenca, we will definitely sat there again.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The stay was fantastic. The personnel working at the front were welcoming and extremely helpful. Alex, Mabel, Fernando, and Ana Maria all went above and beyond to help with recommendations and arrangements. The location is perfect and central to all the sites. The decor is luxurious. Everything is what a great hotel should be!
Read More
Ivelisse
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Read More
thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Great intimate boutique hotel, in the middle of everything.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Jose
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Read More
Carlos
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Very good
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
andres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
Read More
Guillermo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

This hotel is a definite 5 star! luxuriously decorated with exquisite taste . very cozy , we definitely recommend.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Sandra
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

La atencion muy buena, volveria
Number of reviews per page
20
40