Carols Beau Rivage Hotel

Resorts
7.8
/10
Pleasant
50 reviews

What Guests Say About Their Stay

Khaled

10.0
/ 10
We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.

Verified traveler

10.0
/ 10
the only required to set buses to transfer people to downtown or to nice places to visit
In the Area
See Map
El-Obayed Bay, Marsa Matruh, Matrouh, Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Carols Beau Rivage Hotel is a good choice when you are visiting Marsa Matruh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Carols Beau Rivage Hotel

El-Obayed Bay, Marsa Matruh, Matrouh, Egypt
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General


Near Ubayyad Beach

Location


With a stay at Carols Beau Rivage Hotel in Marsa Matrouh, you'll be within a 15-minute drive of Ubayyad Beach and Agiiba Beach. This beach resort is 9.6 mi (15.5 km) from Cleopatra Rock and 11.4 mi (18.4 km) from Marsa Matruh Corniche.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ubayyad Beach - 1.3 km / 0.8 mi
Agiiba Beach - 6.4 km / 4 mi
Cleopatra Rock - 15.5 km / 9.6 mi
Marsa Matruh Corniche - 18.4 km / 11.4 mi
Love Beach - 18.7 km / 11.6 mi
Marsa Matruh Beach - 20.2 km / 12.6 mi
Rommel's Cave Museum - 22.7 km / 14.1 mi
Mersa Matruh Stadium - 29.2 km / 18.2 mi

The nearest airports are:
Marsa Matruh (MUH) - 20.5 km / 12.7 mi
Alexandria (ALY-Alexandria Intl.) - 316.7 km / 196.8 mi

The preferred airport for Carols Beau Rivage Hotel is Alexandria (ALY-Alexandria Intl.).

Facilities


Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Enjoy international cuisine at La Veranda Main, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms


Make yourself at home in one of the 289 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Carols Beau Rivage Hotel

Bar, Cafe and Lounge Carols Beau Rivage Hotel
Bar, Cafe and Lounge
Swimming Pool Carols Beau Rivage Hotel
Swimming Pool
Entertainment Facility Carols Beau Rivage Hotel
Entertainment Facility
Fitness Center Carols Beau Rivage Hotel
Fitness Center
Functional Hall Carols Beau Rivage Hotel
Functional Hall

Things to Do

  • Health club
  • Outdoor pool
  • Indoor pool
  • Spa
  • Private beach

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool
  • Kids club

Food and Drinks

  • Poolside bar
  • Snack bar

General

  • Reception hall
  • Smoking area

Public Facilities

  • Coffee shop
  • Elevator

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Carols Beau Rivage Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Carols Beau Rivage Hotel
289
Another facilities in Carols Beau Rivage Hotel
Health club, Outdoor pool, Indoor pool, Spa, Private beach

Frequently asked question in Carols Beau Rivage Hotel

What are available facilities at Carols Beau Rivage Hotel?
There are top facilites at Carols Beau Rivage Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Carols Beau Rivage Hotel?
The standard check-in time at Carols Beau Rivage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Carols Beau Rivage Hotel?
Carols Beau Rivage Hotel is a 5.0-star hotel.
How many rooms are available at Carols Beau Rivage Hotel?
Carols Beau Rivage Hotel has 289 rooms in total.
What do past guests say about Carols Beau Rivage Hotel?
Carols Beau Rivage Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Carols Beau Rivage Hotel

7.8
Pleasant
From 50 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Carols Beau Rivage Hotel

Number of reviews per page
20
40
Top reviews
Sameh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful place beautiful location. Food could be better.
Ahmed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

We enjoyed the beach and the sea, but it would be better if the hotel could find a way to remove the seaweed. The beach towels provided by the hotel were disappointing, as they had many large, unsightly stains. On the positive side, we appreciated the all-inclusive services and the friendly staff at the bars who served drinks. It would be helpful if the hotel could include more options, like ice cream, in the all-inclusive package. The three daily meals were good, and the restaurant staff were very nice. However, the hotel could improve by offering more variety and ensuring that the bakery items are fresh daily. A major drawback was the lack of reliable WiFi. Although the hotel claimed it was available in the lobby and other open areas, it rarely worked. While the hotel responded promptly to my requests for repairs, I noticed that when issues were reported by the housekeeping staff, they were often ignored.
Read More
Errol
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great place to go. I will go again 💯💪🙏
Khaled
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
Read More
Mohamed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Great experience
Amr
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation. level of cleanliness for rooms, restaurants, public toilets very poor. All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor. staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high. hotel should be max 3 starts hotel not 5 at all.
Read More
hassan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Wonderful beach , spacious rooms ,
Fayek
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Hani
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
Mohamed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Read More
Shereef
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

The beach is amazing but everything else is terrible! For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Read More
anthony
icon-with Partner
with Partner
4.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Food wasn't good i had a Gastroenteritis is a short-term illness triggered by the infection and inflammation of the digestive system from the low quality food, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view ,it was the worst experience ever , the food was
Read More
sherif
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Every thing more than perfect also the beach and pool was amazing
Mohamed
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Food wasn't good, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view
Anwar
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Not so good 😩 Reception response is very very bad, Reception staff do not have the best in dealing with guests and do not respond to their requests Shuttle bus 🚌 not available ! Room air conditioning is a lot of malfunctions and is not working properly
Verified traveler
10.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

I have a problem with you
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Good location, with unfortunately limited quality services
Stepan
icon-Business
Business
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

The resort has a sort of bay, so it lacks the bad conditions for swimming with undecurrents and high waves that is is so usual on Egyptian Mediterranean. Here not, You can enjoy swimming on white sand beach and turquoise water fully. Also the swimming pool is conveniently large, the overall feeling is very good once You are inside the resort, albeit the first impression from outside could be opposite. The resort matches Red Sea standards, I highly recommend especially outside the main season for Egyptians (june to september), april, may, and october can be very nice here.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

the only required to set buses to transfer people to downtown or to nice places to visit
Number of reviews per page
20
40

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Lobby 4 Carols Beau Rivage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 50 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Carols Beau Rivage Hotel

Number of reviews per page
20
40
Top reviews
Sameh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful place beautiful location. Food could be better.
Ahmed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

We enjoyed the beach and the sea, but it would be better if the hotel could find a way to remove the seaweed. The beach towels provided by the hotel were disappointing, as they had many large, unsightly stains. On the positive side, we appreciated the all-inclusive services and the friendly staff at the bars who served drinks. It would be helpful if the hotel could include more options, like ice cream, in the all-inclusive package. The three daily meals were good, and the restaurant staff were very nice. However, the hotel could improve by offering more variety and ensuring that the bakery items are fresh daily. A major drawback was the lack of reliable WiFi. Although the hotel claimed it was available in the lobby and other open areas, it rarely worked. While the hotel responded promptly to my requests for repairs, I noticed that when issues were reported by the housekeeping staff, they were often ignored.
Read More
Errol
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great place to go. I will go again 💯💪🙏
Khaled
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
Read More
Mohamed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Great experience
Amr
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation. level of cleanliness for rooms, restaurants, public toilets very poor. All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor. staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high. hotel should be max 3 starts hotel not 5 at all.
Read More
hassan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Wonderful beach , spacious rooms ,
Fayek
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Hani
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
Mohamed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Read More
Shereef
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

The beach is amazing but everything else is terrible! For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Read More
anthony
icon-with Partner
with Partner
4.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Food wasn't good i had a Gastroenteritis is a short-term illness triggered by the infection and inflammation of the digestive system from the low quality food, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view ,it was the worst experience ever , the food was
Read More
sherif
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Every thing more than perfect also the beach and pool was amazing
Mohamed
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Food wasn't good, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view
Anwar
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Not so good 😩 Reception response is very very bad, Reception staff do not have the best in dealing with guests and do not respond to their requests Shuttle bus 🚌 not available ! Room air conditioning is a lot of malfunctions and is not working properly
Verified traveler
10.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

I have a problem with you
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Good location, with unfortunately limited quality services
Stepan
icon-Business
Business
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

The resort has a sort of bay, so it lacks the bad conditions for swimming with undecurrents and high waves that is is so usual on Egyptian Mediterranean. Here not, You can enjoy swimming on white sand beach and turquoise water fully. Also the swimming pool is conveniently large, the overall feeling is very good once You are inside the resort, albeit the first impression from outside could be opposite. The resort matches Red Sea standards, I highly recommend especially outside the main season for Egyptians (june to september), april, may, and october can be very nice here.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

the only required to set buses to transfer people to downtown or to nice places to visit
Number of reviews per page
20
40