Grand Rotana Resort & Spa

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8.4
Very Good
169 reviews

What Guests Say About Their Stay

ASRAF

10.0
/ 10
We had an amazing stay for 12 nights at rooms 1136&1137. The hotel has amazing facilities that made the stay unforgettable. The rooms are spacious and clean. The staff are welcoming, helpful and friendly. Special thanks to Mr. Bahaa, the event manager who is friendly and attentive to details. He excelled at everything and specially at handling the rush hour at the main restaurant, making sure the operation is effective and wait times are minimized. He has a unique way of handling entitled guests who believe the rules do not apply to them. The plams restaurant right at the sea is amazing experience to have daily lunch at, special thanks to Ebram whose service made the experience even more enjoyable. The housekeeping operation is fast, effective making the experience of returning each evening to a spotless cozy room amazing. Thanks Ahmed from housekeeping for a great job. The food is delicious with wide high-quality varities daily. All the chefs are amazing. overall stay is a definite 5 stars, few things can go better: - The beach instructions mentions that the beach is open till sunset, but at 6:45 pm the lifeguard starts whistling to get people out of the water, this is more than 1 hour before sunset. Specially in summer where heat in sharm.is extreme, the beach is more enjoyable after 5:30 pm when the the sun is not as strong - The animation team did a great job, specially Menna, but the Russian team members obviously preferred engaging exclusively with Russian guests.

Hanan

10.0
/ 10
Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us

Ahmed

10.0
/ 10
I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
In the Area
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Shark's Bay, Sharm el-Sheikh, Janub Sina', Egypt, 46619

Main Facilities

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This accommodation offers:
Outdoor pool
Sailing
Private beach
Waterslide
Poolside bar
Tennis court
Steam room
Volleyball
Laundry service
Parking
Luggage storage
Elevator
Health club
Fitness center
Staying at Grand Rotana Resort & Spa is a good choice when you are visiting Sharm el-Sheikh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Rotana Resort & Spa

Shark's Bay, Sharm el-Sheikh, Janub Sina', Egypt, 46619
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General
In Sharm El Sheikh (Shark's Bay)

Location
With a stay at Grand Rotana Resort & Spa in Sharm El Sheikh (Shark's Bay), you'll be within a 15-minute drive of Shark's Bay and SOHO Square. This beach hotel is 5.9 mi (9.5 km) from Naama Bay and 7.3 mi (11.7 km) from Red Sea.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Shark's Bay - 0.3 km / 0.2 mi
Ras Mohammed National Park - 0.3 km / 0.2 mi
Shark's Bay Beach - 2.4 km / 1.5 mi
Sharm El Sheikh Golf Resort - 2.5 km / 1.5 mi
Sharm El-Sheikh International Convention Center - 2.6 km / 1.6 mi
Soho Square Dancing Fountain - 4.3 km / 2.7 mi
SOHO Square - 4.3 km / 2.7 mi
Shark Bay - 4.6 km / 2.9 mi
Peace Square - 4.7 km / 2.9 mi
Sharm El-Sheikh Museum - 5.7 km / 3.6 mi
Hollywood Sharm El Sheikh - 6.2 km / 3.9 mi
Domina Coral Bay Congress Centre - 6.8 km / 4.2 mi
Sinai Grand Casino - 7.6 km / 4.7 mi
Cleo Park - 9 km / 5.6 mi
Novotel Beach 5* - 9.2 km / 5.7 mi

The nearest major airport is Sharm El-Sheikh Intl. Airport (SSH) - 8.6 km / 5.4 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Business Facilities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy international cuisine at Ramses, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 526 guestrooms featuring minibars. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

All facilities in Grand Rotana Resort & Spa

Facility

  • Outdoor pool
  • Sailing
  • Private beach
  • Waterslide
  • Poolside bar
  • Tennis court
  • Steam room
  • Volleyball
Swimming Pool Grand Rotana Resort & Spa
Swimming Pool
Entertainment Facility Grand Rotana Resort & Spa
Entertainment Facility
Fitness Center Grand Rotana Resort & Spa
Fitness Center
Functional Hall Grand Rotana Resort & Spa
Functional Hall
Common Space Grand Rotana Resort & Spa
Common Space

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Entertainment for adults
  • Outdoor facilities
  • Karaoke
  • Beach towel
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas (surcharge)
  • Waterslide
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Bus/truck parking
  • Shopping center shuttle
  • Limo or town car service
  • Secure parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Terrace
  • Smoking area
  • Parking

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Coffee/tea in lobby
  • Parking
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Sports and Recreations

  • Fitness center
  • Game room
  • Tennis court
  • Beach volleyball
  • Sailing
  • Volleyball

Accommodation Policy & General Information in Grand Rotana Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and high chair
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Rotana Resort & Spa
526
Number of floors in Grand Rotana Resort & Spa
5
Another facilities in Grand Rotana Resort & Spa
Babysitting with surcharge, Kids club, Children pool, Romantic proposal packages, Outdoor pool

Frequently asked question in Grand Rotana Resort & Spa

What is normal check-in & check-out time at Grand Rotana Resort & Spa?
The standard check-in time at Grand Rotana Resort & Spa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Rotana Resort & Spa provide breakfast?
Yes, Grand Rotana Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Rotana Resort & Spa?
Grand Rotana Resort & Spa is a 5.0-star hotel.
How many floors does Grand Rotana Resort & Spa have?
Grand Rotana Resort & Spa has 5 floors.
How many rooms are available at Grand Rotana Resort & Spa?
Grand Rotana Resort & Spa has 526 rooms in total.
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More Reviews from Other Guests in Grand Rotana Resort & Spa

8.4
Very Good
From 169 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Grand Rotana Resort & Spa

Number of reviews per page
20
40
Top reviews
ASRAF
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing stay for 12 nights at rooms 1136&1137. The hotel has amazing facilities that made the stay unforgettable. The rooms are spacious and clean. The staff are welcoming, helpful and friendly. Special thanks to Mr. Bahaa, the event manager who is friendly and attentive to details. He excelled at everything and specially at handling the rush hour at the main restaurant, making sure the operation is effective and wait times are minimized. He has a unique way of handling entitled guests who believe the rules do not apply to them. The plams restaurant right at the sea is amazing experience to have daily lunch at, special thanks to Ebram whose service made the experience even more enjoyable. The housekeeping operation is fast, effective making the experience of returning each evening to a spotless cozy room amazing. Thanks Ahmed from housekeeping for a great job. The food is delicious with wide high-quality varities daily. All the chefs are amazing. overall stay is a definite 5 stars, few things can go better: - The beach instructions mentions that the beach is open till sunset, but at 6:45 pm the lifeguard starts whistling to get people out of the water, this is more than 1 hour before sunset. Specially in summer where heat in sharm.is extreme, the beach is more enjoyable after 5:30 pm when the the sun is not as strong - The animation team did a great job, specially Menna, but the Russian team members obviously preferred engaging exclusively with Russian guests.
Read More
Yehia
icon-with Friends
with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

All amazing
Ibrahim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Rooms are mis-sold. Room with 2 single beds are sold as rooms suitable for family of 4.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

entertainment poor.for five days they were building marques for a new years eve gala night.we were departing on the 29th of december,but had to put up with the noise of builders hammers banging and general noise and waste that comes with 30 men erecting and building a massive construction.the infinity pool was closedfor 4 days.you had to walk over false flooring to get to restaurants and the main reception.
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Nenad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Everything was just perfect.
raymond
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Rating: ★★☆☆☆
Title:Disappointing Stay at a Supposed Five Star Resort We recently stayed at the Grand Rotana Sharm El Sheikh, booked through Expedia, expecting a five-star experience. While there were some positives, repeated issues made our stay disappointing. Positives:
Airport transfers by Expedia were excellent, spotless, comfortable cars and courteous drivers. Flights with EasyJet were smooth, and the Club Lounge was a real highlight thanks to Mohammed and his outstanding team. The restaurant and housekeeping staff also provided great service. Negatives:
From the first day, our rooms suffered serious maintenance problems; a flooded bathroom, ceiling leaks, and faulty air conditioning that required repeated repairs and a room change. The pool area was poorly maintained with missing tiles and loose fittings, and hygiene standards were concerning, both my wife and I suffered stomach upsets requiring medication. One of the main escalators was also out of action on numerous evenings for repair and despite operating a card system sunloungers were reserved with towels well before 8am and left unused for many hours. Dining options were limited (à la carte only twice in 10 nights) and inconsistent in quality. Management was reactive rather than proactive. Having stayed at other Rotana properties, this hotel fell well below the brand’s usual standard. Despite a few standout staff members, the overall experience did not reflect a five-star resort and left us deeply disappointed.
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Hanan
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Yelaman
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

All loved stayed for 3 night was impresive
Ahmed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Read More
Ahmed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
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Faisal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Amazing resort
John
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Verified traveler
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
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Verified traveler
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
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elmetwalli
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

amazing
Khaled
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Sendil Kumar
icon-Business
Business
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Best place to be with family
Graham
icon-Business
Business
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

Weather was excellent; hotel location was good; very friendly staff. Reservations don’t communicate with reception - had two issues.
Nahed
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Staff hospitality and service was great, friendly and above expectations. Would love to be back and recommend to other.
Asham
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

This is my fifth time to stay with my family at Grand Rotana sharm. Everything was more than perfect. Defiantly we will come back again. Most recommended to all.
Number of reviews per page
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