Grand Rotana Resort & Spa

Hotel
Mencari bilik untuk anda...
8.4
/10
Sangat Baik
168 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Hanan

10.0
/ 10
Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Lihat terjemahan

Ahmed

10.0
/ 10
I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Lihat terjemahan

Ahmed

10.0
/ 10
The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
Lihat terjemahan
Di Kawasan
Lihat Peta
Shark's Bay, Sharm el-Sheikh, Janub Sina', Egypt, 46619

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Grand Rotana Resort & Spa ialah pilihan yang baik apabila anda melawat Sharm el-Sheikh. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Grand Rotana Resort & Spa

Shark's Bay, Sharm el-Sheikh, Janub Sina', Egypt, 46619
Temui Lebih Banyak Tempat
Lobi Grand Rotana Resort & Spa
Lobi 2 Grand Rotana Resort & Spa

Ketahui Lebih Lanjut Mengenai Grand Rotana Resort & Spa

General


Dalam kejiranan (Teluk Shark) di Sharm El Sheikh

Location


Dengan pengianpan di Grand Rotana Resort & Spa di Sharm El Sheikh (Teluk Shark), anda akan berada dalam lingkungan 15 minit memandu dari Teluk Shark dan Dataran SOHO. Hotel pantai ini berada 9.5 km dari Teluk Naama dan 11.7 km dari Laut Merah.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Teluk Shark - 0.3 km / 0.2 mi
Taman Negara Ras Mohammed - 0.3 km / 0.2 mi
Pantai Shark's Bay - 2.4 km / 1.5 mi
Pusat Peranginan Golf Sharm El Sheikh - 2.5 km / 1.5 mi
Pusat Konvensyen Antarabangsa Sharm El-Sheikh - 2.6 km / 1.6 mi
Air Pancut Menari Dataran Soho - 4.3 km / 2.7 mi
Dataran SOHO - 4.3 km / 2.7 mi
Pantai Montazah - 4.6 km / 2.9 mi
Dataran Keamanan - 4.7 km / 2.9 mi
Muzium Sharm El-Sheikh - 5.7 km / 3.6 mi
Hollywood Sharm El Sheikh - 6.2 km / 3.9 mi
Pusat Kongres Domina Coral Bay - 6.8 km / 4.2 mi
Kasino Agung Sinai - 7.6 km / 4.7 mi
Taman Cleo - 9 km / 5.6 mi
Teluk Naama - 9.5 km / 5.9 mi

Lapangan terbang utama terdekat adalah Sharm El Sheikh (SSH-Lapangan Terbang Antarabangsa Sharm El-Sheikh) - 8.6 km / 5.4 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Setelah berendam seketika dalam salah satu daripada 3 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Ciri-ciri tambahan di hotel Mediterranean ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Jika anda ingin menghabiskan hari anda dengan membeli-belah, anda boleh menumpang naik pengangkutan ulang-alik percuma yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan limousin/kereta bandar, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati masakan antarabangsa di Ramses, salah sebuah daripada 4 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Jika anda teringinkan minuman yang menyegarkan, kunjungilah bar tepi kolam atau mana-mana satu daripada 6 bar/ruang istirahat atau 2 bar pantai. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran. LOCALIZE

Rooms


Selesakan diri anda di salah satu daripada 526 bilik tamu yang menampilkan bar mini. Katil Tempur-Pedic anda disediakan dengan gebar bulu kapas. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan tab mandi atau pancuran, kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari Grand Rotana Resort & Spa

Kemudahan Hiburan Grand Rotana Resort & Spa
Kemudahan Hiburan
Dewan Majlis Grand Rotana Resort & Spa
Dewan Majlis
Ruang Umum Grand Rotana Resort & Spa
Ruang Umum
Lobi Grand Rotana Resort & Spa
Lobi
Perkhidmatan Hotel Grand Rotana Resort & Spa
Perkhidmatan Hotel

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Hiburan untuk orang dewasa
  • Kemudahan luar
  • Karaoke
  • Tuala pantai
  • Pantai persendirian
  • Payung pantai
  • Spa
  • Kelab kesihatan
  • Sauna
  • Bilik wap
  • Kabana pantai (surcaj)
  • Gelongsor air
  • Kabana kolam renang
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan
  • Gelanggang tenis
  • Bola tampar pantai
  • Pelayaran
  • Bola tampar

Pengangkutan

  • Parkir bas/trak
  • Shuttle pusat membeli-belah
  • Perkhidmatan limo atau kereta bandar
  • Parkir yang selamat

Kemudahan Umum

  • Lif
  • Kopi/teh di lobi
  • Parkir
  • Peti keselamatan

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Umum

  • Teres
  • Kawasan merokok
  • Parkir

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Grand Rotana Resort & Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah tempat letak kenderaan di tapak hartanah dan kerusi tinggi
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Pesta atau acara berkumpulan di tapak hartanah adalah tidak dilarang
  • Penyewa untuk tempoh jangka panjang dialu-alukan
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Tetamu akan diminta untuk memberikan kepada hartanah salinan pasport mereka sebelum ketibaan. Tetamu akan menerima e-mel dalam masa 48 jam sebelum ketibaan yang mengandungi arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Grand Rotana Resort & Spa
526
Bilangan tingkat di Grand Rotana Resort & Spa
5
Fasilitas lain di Grand Rotana Resort & Spa
Pakej lamaran romantik, Kolam renang terbuka, Hiburan untuk orang dewasa, Kemudahan luar, Karaoke

Soalan lazim tentang Grand Rotana Resort & Spa

Apa facilities yang tersedia di Grand Rotana Resort & Spa?
Berikut facilities yang ada di Grand Rotana Resort & Spa seperti Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Grand Rotana Resort & Spa?
Masa check-in di Grand Rotana Resort & Spa bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Grand Rotana Resort & Spa menyediakan sarapan pagi?
Ya, Grand Rotana Resort & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Grand Rotana Resort & Spa?
Grand Rotana Resort & Spa ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Grand Rotana Resort & Spa?
Grand Rotana Resort & Spa mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Grand Rotana Resort & Spa

8.4
Sangat Baik
Daripada 168 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.4

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Grand Rotana Resort & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Yehia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

All amazing
Ibrahim
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Rooms are mis-sold. Room with 2 single beds are sold as rooms suitable for family of 4.
Andrew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

entertainment poor.for five days they were building marques for a new years eve gala night.we were departing on the 29th of december,but had to put up with the noise of builders hammers banging and general noise and waste that comes with 30 men erecting and building a massive construction.the infinity pool was closedfor 4 days.you had to walk over false flooring to get to restaurants and the main reception.
Read More
Nenad
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Everything was just perfect.
Jorge
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Quarto enorme, vista incrível.
raymond
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Rating: ★★☆☆☆
Title:Disappointing Stay at a Supposed Five Star Resort We recently stayed at the Grand Rotana Sharm El Sheikh, booked through Expedia, expecting a five-star experience. While there were some positives, repeated issues made our stay disappointing. Positives:
Airport transfers by Expedia were excellent, spotless, comfortable cars and courteous drivers. Flights with EasyJet were smooth, and the Club Lounge was a real highlight thanks to Mohammed and his outstanding team. The restaurant and housekeeping staff also provided great service. Negatives:
From the first day, our rooms suffered serious maintenance problems; a flooded bathroom, ceiling leaks, and faulty air conditioning that required repeated repairs and a room change. The pool area was poorly maintained with missing tiles and loose fittings, and hygiene standards were concerning, both my wife and I suffered stomach upsets requiring medication. One of the main escalators was also out of action on numerous evenings for repair and despite operating a card system sunloungers were reserved with towels well before 8am and left unused for many hours. Dining options were limited (à la carte only twice in 10 nights) and inconsistent in quality. Management was reactive rather than proactive. Having stayed at other Rotana properties, this hotel fell well below the brand’s usual standard. Despite a few standout staff members, the overall experience did not reflect a five-star resort and left us deeply disappointed.
Read More
Verified traveler
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Sehr Gut
Hanan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 63 minggu yang lalu

Hotels.com verified review

Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Yelaman
10.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

All loved stayed for 3 night was impresive
Ahmed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Read More
Ahmed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
Read More
Nancy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 86 minggu yang lalu

Expedia Group verified review

Beautiful hotel good location and clean good food..
nicolae
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 87 minggu yang lalu

Expedia Group verified review

Tutto bellissimo, partendo dalla struttura per arrivare al personale e al servizio che offrono
Faisal
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 92 minggu yang lalu

Expedia Group verified review

Amazing resort
John
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 125 minggu yang lalu

Hotels.com verified review

We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
Read More
elmetwalli
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

amazing
Khaled
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Maria
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 345 minggu yang lalu

Expedia Group verified review

la pulizia, la cordialità,l attenzione. e' un resort di livello che si trova direttamente sul mare
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Grand Rotana Resort & Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.4
Sangat Baik
Daripada 168 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.4

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Grand Rotana Resort & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Yehia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

All amazing
Ibrahim
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Rooms are mis-sold. Room with 2 single beds are sold as rooms suitable for family of 4.
Andrew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

entertainment poor.for five days they were building marques for a new years eve gala night.we were departing on the 29th of december,but had to put up with the noise of builders hammers banging and general noise and waste that comes with 30 men erecting and building a massive construction.the infinity pool was closedfor 4 days.you had to walk over false flooring to get to restaurants and the main reception.
Read More
Nenad
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Everything was just perfect.
Jorge
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Quarto enorme, vista incrível.
raymond
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Rating: ★★☆☆☆
Title:Disappointing Stay at a Supposed Five Star Resort We recently stayed at the Grand Rotana Sharm El Sheikh, booked through Expedia, expecting a five-star experience. While there were some positives, repeated issues made our stay disappointing. Positives:
Airport transfers by Expedia were excellent, spotless, comfortable cars and courteous drivers. Flights with EasyJet were smooth, and the Club Lounge was a real highlight thanks to Mohammed and his outstanding team. The restaurant and housekeeping staff also provided great service. Negatives:
From the first day, our rooms suffered serious maintenance problems; a flooded bathroom, ceiling leaks, and faulty air conditioning that required repeated repairs and a room change. The pool area was poorly maintained with missing tiles and loose fittings, and hygiene standards were concerning, both my wife and I suffered stomach upsets requiring medication. One of the main escalators was also out of action on numerous evenings for repair and despite operating a card system sunloungers were reserved with towels well before 8am and left unused for many hours. Dining options were limited (à la carte only twice in 10 nights) and inconsistent in quality. Management was reactive rather than proactive. Having stayed at other Rotana properties, this hotel fell well below the brand’s usual standard. Despite a few standout staff members, the overall experience did not reflect a five-star resort and left us deeply disappointed.
Read More
Verified traveler
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Sehr Gut
Hanan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 63 minggu yang lalu

Hotels.com verified review

Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Yelaman
10.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

All loved stayed for 3 night was impresive
Ahmed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Read More
Ahmed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
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Nancy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 86 minggu yang lalu

Expedia Group verified review

Beautiful hotel good location and clean good food..
nicolae
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 87 minggu yang lalu

Expedia Group verified review

Tutto bellissimo, partendo dalla struttura per arrivare al personale e al servizio che offrono
Faisal
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 92 minggu yang lalu

Expedia Group verified review

Amazing resort
John
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 125 minggu yang lalu

Hotels.com verified review

We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
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Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 317 minggu yang lalu

Hotels.com verified review

I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
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elmetwalli
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

amazing
Khaled
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Maria
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 345 minggu yang lalu

Expedia Group verified review

la pulizia, la cordialità,l attenzione. e' un resort di livello che si trova direttamente sul mare
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