Jasmine Pyramids Hotel

What stood out for me was the care we were surrounded by. The manager Amr was exceeding my expectations by far. That made me feel safe. Not only organized trips for us at affordable prices but he also checked on us with the tour guides he hired.

Excellent service,good amenities, highly recommend

Staff at the hotel was amazing. Took great care of us.

The room itself was good, but there was a terrible smell, so we had to be moved to another room. Breakfast was good, and the servers were friendly and helpful. Be cautious about the “free” airport shuttle when booking—this is only available if you book four consecutive nights. This condition is not clearly advertised during booking; instead, the hotel sends a separate email after the reservation is made. Ahmer was very helpful and arranged two day tours for us, as well as the airport shuttle. The first day tour was excellent—the guide, Ibrahim (the younger one), was amazing and showed us everything he could. However, the second day’s guide, also named Ibrahim (the middle-aged one), seemed disengaged, had limited knowledge of the sites, and tried to finish by 3 p.m. even though we still had two and a half hours left. He spent much of the time sleeping or on his phone

The breakfast was really , good with a variety of local dishes that I probably wouldn’t have tried, but enjoyed it all. Staff were all very friendly and helpful. I would really recommend the 2 day tour of Cairo arranged by the hotel for us, the tour guide was great and shared some great knowledge with us.

I recently stayed at Jasmine Pyramids Hotel for four nights, and my experience was less than satisfactory. While the morning front desk staff were very friendly, I encountered several issues during my stay. I was promised a room change due to the lack of windows in my room, which made it feel quite claustrophobic. Unfortunately, despite my request, my room was never changed. The afternoon staff asked me to return to my room and assured me that they would call to confirm the switch, but I never received that call. In addition, there was no room service provided throughout my entire stay. The garbage was not picked up, which was quite disappointing. It left me with the impression that perhaps service is tied to tips, as I did not feel valued as a guest. I also felt disrespected when my requests were ignored and my questions went unanswered. Regrettably, I would not recommend this hotel to my friends in North America based on my experience.

Nice clean and somehow luxury hotel. Faculty is kind and keen to help.

Nice clean and somehow luxury hotel. Faculty is kind and keen to help.

Clean rooms, great staff friendly fast service amazing

The breakfast was fantastic. Healthy and delicious options. The 2 bedroom unit was dated and lacked good lighting. The sheets on the beds were pilled, but clean. With a few minor tweaks this could be a very nice stay. The price was good, and the convenience to the pyramids was appreciated. Overall, the hotel did the job and the people working there were fantastic.

Lovely stay

Wonderful staff. They really made the experience as excellent as it was. Highly recommend this location.

Very clean, nice pool, and decent breakfast. Staff very friendly and made sure to come meet me to make sure everything very smooth. Location very close to all key places to visit.

Clean room, great breakfast, excellent staff, great location … would highly recommend & stay again

Friendly staff.. willing to correct issues.

Room was spacious and clean with good facilities. "Free" breakfasts very good and filling, in preparation for visits to Cairo. Staff very helpful organising drivers and guides for 3 days

The breakfast was ok. The shuttle bus was very late and was only free if you were staying four consecutive nights, but two rooms for two nights didnt count as such, even after they at first said it did. Dont expect any alchohol there is no bar, and two mebers of staff said it was illegal to sell us alcohol, which was rubbish. But the hotel is modern and very nice, and most of the staff are very friendly and helpful.

Good clean room. Comfortable bed. Staff were helpful. Was not walking to pyramids as website suggested, new highway been put thru and so now 15min drive. Just close veiw of pyramids

Expect timing delays of hotel pickup airport shuttle and hired car service. Room smells like cleaning products, the floor is uneven and the lighting LED flickering and not calming. This is not a 4 Star hotel, expect a 3 star quality level. Bed mattresses are uncomfortable. Rooftop restaurant is excellent however with great view of Pyramids. No elevator means you will climb many stairs with luggage.

The location for the Giza Pyramids is perfect, also the restaurant upstairs is very good. Breakfast is ok