Astoria Hotel

Hotels
6.2
/10
Pleasant
445 reviews

What Guests Say About Their Stay

khansa

10.0
/ 10
Hotel in itself was great, wonderful customer service. Location was convenient and ideal for outings and attractions. Only downside was that no communal area in hotel and no fridge in room. Room was airy and cool, didn’t need fans or ac as the windows enabled natural cooling. The room was lovely and spacious. Would recommend

Carly

10.0
/ 10
Lovely friendly staff at reception he was very helpful and let us check in half hour early which was a lovely bonus , they don’t have air con but the gentleman supplied us with 2 strong fans and carried one to the room for us. Room was lovely and clean obviously not 5* but still a lovely place to stay if you just doing the one or two nights.

Brian

10.0
/ 10
My first impression was very good I was able to check in early which was great sky appreciated it was merger but I thought very fair value nice location huge English breakfast. Overall it was a nice stay
In the Area
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100 Sussex Gardens, Paddington, City of Westminster, Central London, London, England, W2 1UH

Main Facilities

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WiFi
Astoria Hotel is located in area / city City of Westminster.
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What's around Astoria Hotel

100 Sussex Gardens, Paddington, City of Westminster, Central London, London, England, W2 1UH
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Location


Astoria Hotel is located in area / city City of Westminster.

About Astoria Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Astoria Hotel.

With all facilities offered, Astoria Hotel is the right place to stay.

All facilities in Astoria Hotel

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Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Front desk

Public Facilities

  • Smoke-free area
  • Others

Connectivity

  • Free WiFi

General

  • Parking (surcharge)

Accommodation Policy & General Information in Astoria Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: GBP 15 per day
  • Late check-in fee: GBP 20 for check-in between 11:00 PM and 2:00 AM
  • Late check-out fee: GBP 15.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Available rooms at Astoria Hotel
13
Another facilities in Astoria Hotel
Luggage storage, Multilingual staff, Front desk, Smoke-free area, Others

Frequently asked question in Astoria Hotel

What are available facilities at Astoria Hotel?
There are top facilites at Astoria Hotel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astoria Hotel?
The standard check-in time at Astoria Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Astoria Hotel?
Astoria Hotel is a 3.0-star hotel.
How many rooms are available at Astoria Hotel?
Astoria Hotel has 13 rooms in total.
What do past guests say about Astoria Hotel?
Astoria Hotel is well-known for its Location, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Astoria Hotel

6.2
Pleasant
From 445 reviews
Cleanliness

6.8

Room Comfort

5.8

Location

7.6

Service and Facilites

7.0

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Most Relevant
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Traveler Reviews Astoria Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and functional. Ok shared bathroom n small room but it was cheap and all I needed 👍
Christie
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very small, outdated, I do not recommend
Sharon
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room, although snug was well appointed and bed comfy. The staff v helpful with parking The shower head was leaking and one of the shower doors was coming off the hinge. Some mould on the bottom of the shower door and bottl
George
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Thoughtful cleaning staff
khansa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel in itself was great, wonderful customer service. Location was convenient and ideal for outings and attractions. Only downside was that no communal area in hotel and no fridge in room. Room was airy and cool, didn’t need fans or ac as the windows enabled natural cooling. The room was lovely and spacious. Would recommend
Batool
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It’s a nice place to stay! Very cozy and comfortable .
Desmond
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good
Francois
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Too long to list all defecrs but it's grimy and dirty, bathroom in terrible state, broken, unlockable/unsafe balcony, no lift and super steep stairs, paper thin walls....reception is in the hotel next door...
Jonathan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We recieved amazing service from Salem! The property was not very clean and not modern, the bathroom was incredibly small, and there was no AC. The area around the Hotel was very nice. However, our highlight was amazing service from our Host Salem!
Andy
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The floor was soaked.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I called the hotel 4 days before our booking to organise early check in as we were going to an event at BST Hyde Park. Over the phone I was told that we could check in at 12pm rather than 2pm. On our arrival at 12pm we were told that there was no note about this on the booking. I asked the guy on the reception desk who was working when I made the call to book the early check in and it was himself. He said that our room had been moved and there was no note today it had even been arranged. We got changed in a small bathroom, let him know that our friends would need access to the room no later than 2. When they arrived the room was not ready till 3:30. We stayed in a family room on the top floor and there was one small fan that was fixed in the middle of a 35+ degree heatwave. If there had of been children staying this would have been a complete nightmare.
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Carly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Lovely friendly staff at reception he was very helpful and let us check in half hour early which was a lovely bonus , they don’t have air con but the gentleman supplied us with 2 strong fans and carried one to the room for us. Room was lovely and clean obviously not 5* but still a lovely place to stay if you just doing the one or two nights.
Read More
sophie
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very tiny room. Dirty towels were on the floor of the shared bathroom & limited soaps for washing hands. The room got very hot as well & I didn’t feel it safe leaving the window open during the night. But it’s very close to Paddington station so is easy to get around London. Good for a one or two night stay.
Barbara
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

One of the worst hotels ive stayed in. I travel internationally almoest every year and the Astoria experience was one of the worst I've had. First, they tried to take us up to an attic room with stairs set at an angle akin to a ladder and we were suppose to get ou luggage up that. I protested that it wouldn't be possible. So they moved us to a closet of a room, they we could barely get ourselves into, with the luggage. And this for almost $200 for 2 people and 1 night. I DO NOT recommend for anyone who has problem with stair or enclosed spaces, especially with no air conditioning.
Read More
Hashim
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room in 4th floor without elevator , some times the water cutting at the shower. The location in active street so you can’t sleep at night.
Martyna
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Not very clean at all, didn’t feel very safe
tom
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Stayed for the play off final, cracking location and the hotel even got in touch just to ask about check in due to the game, good standard, comfy and perfect place to stay for that kind of trip!
Alisha
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Lots of rubbish and fly tipping outside the building. Very small double room. Lots of fluff and dust around the room. However, the staff were very friendly and it was in a somewhat convenient distance from Paddington and Soho.
Marsha
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location and efficient service
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very convenient to Paddington Station. Family room is completely adequate for an affordable and convenient family stay in London. Stuff was accommodating with check in time and holding luggage.
Number of reviews per page
20
40

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Others 4 Astoria Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 445 reviews
Cleanliness

6.8

Room Comfort

5.8

Location

7.6

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and functional. Ok shared bathroom n small room but it was cheap and all I needed 👍
Christie
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very small, outdated, I do not recommend
Sharon
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room, although snug was well appointed and bed comfy. The staff v helpful with parking The shower head was leaking and one of the shower doors was coming off the hinge. Some mould on the bottom of the shower door and bottl
George
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Thoughtful cleaning staff
khansa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel in itself was great, wonderful customer service. Location was convenient and ideal for outings and attractions. Only downside was that no communal area in hotel and no fridge in room. Room was airy and cool, didn’t need fans or ac as the windows enabled natural cooling. The room was lovely and spacious. Would recommend
Batool
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It’s a nice place to stay! Very cozy and comfortable .
Desmond
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good
Francois
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Too long to list all defecrs but it's grimy and dirty, bathroom in terrible state, broken, unlockable/unsafe balcony, no lift and super steep stairs, paper thin walls....reception is in the hotel next door...
Jonathan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We recieved amazing service from Salem! The property was not very clean and not modern, the bathroom was incredibly small, and there was no AC. The area around the Hotel was very nice. However, our highlight was amazing service from our Host Salem!
Andy
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The floor was soaked.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I called the hotel 4 days before our booking to organise early check in as we were going to an event at BST Hyde Park. Over the phone I was told that we could check in at 12pm rather than 2pm. On our arrival at 12pm we were told that there was no note about this on the booking. I asked the guy on the reception desk who was working when I made the call to book the early check in and it was himself. He said that our room had been moved and there was no note today it had even been arranged. We got changed in a small bathroom, let him know that our friends would need access to the room no later than 2. When they arrived the room was not ready till 3:30. We stayed in a family room on the top floor and there was one small fan that was fixed in the middle of a 35+ degree heatwave. If there had of been children staying this would have been a complete nightmare.
Read More
Carly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Lovely friendly staff at reception he was very helpful and let us check in half hour early which was a lovely bonus , they don’t have air con but the gentleman supplied us with 2 strong fans and carried one to the room for us. Room was lovely and clean obviously not 5* but still a lovely place to stay if you just doing the one or two nights.
Read More
sophie
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very tiny room. Dirty towels were on the floor of the shared bathroom & limited soaps for washing hands. The room got very hot as well & I didn’t feel it safe leaving the window open during the night. But it’s very close to Paddington station so is easy to get around London. Good for a one or two night stay.
Barbara
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

One of the worst hotels ive stayed in. I travel internationally almoest every year and the Astoria experience was one of the worst I've had. First, they tried to take us up to an attic room with stairs set at an angle akin to a ladder and we were suppose to get ou luggage up that. I protested that it wouldn't be possible. So they moved us to a closet of a room, they we could barely get ourselves into, with the luggage. And this for almost $200 for 2 people and 1 night. I DO NOT recommend for anyone who has problem with stair or enclosed spaces, especially with no air conditioning.
Read More
Hashim
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room in 4th floor without elevator , some times the water cutting at the shower. The location in active street so you can’t sleep at night.
Martyna
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Not very clean at all, didn’t feel very safe
tom
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Stayed for the play off final, cracking location and the hotel even got in touch just to ask about check in due to the game, good standard, comfy and perfect place to stay for that kind of trip!
Alisha
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Lots of rubbish and fly tipping outside the building. Very small double room. Lots of fluff and dust around the room. However, the staff were very friendly and it was in a somewhat convenient distance from Paddington and Soho.
Marsha
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location and efficient service
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very convenient to Paddington Station. Family room is completely adequate for an affordable and convenient family stay in London. Stuff was accommodating with check in time and holding luggage.
Number of reviews per page
20
40