Best Western Abbots Barton Hotel

Hotels
Finding rooms for you...
8.4
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Joan

10.0
/ 10
What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too

Jonathan

10.0
/ 10
Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre.

Lara

10.0
/ 10
Good sized family room with proper beds not camp/sofa beds. Clean everywhere and helpful staff. Good location to walk into town.
In the Area
See Map
36 New Dover Road, City of Canterbury, Kent, England, CT1 3DU

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Abbots Barton Hotel is a good choice when you are visiting City of Canterbury. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Best Western Abbots Barton Hotel

36 New Dover Road, City of Canterbury, Kent, England, CT1 3DU
Discover More Places
Lobby Best Western Abbots Barton Hotel
Exterior 2 Best Western Abbots Barton Hotel

Discover More About Best Western Abbots Barton Hotel

General


Near Canterbury Cathedral

Location


A stay at Best Western Abbots Barton Hotel places you in the heart of Canterbury, within a 5-minute drive of Canterbury Christ Church University and Westgate Gardens. This hotel is 0.7 mi (1.2 km) from Canterbury Cathedral and 2 mi (3.3 km) from Marlowe Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

St. Lawrence Ground - 0.8 km / 0.5 mi
Canterbury Christ Church University - 0.8 km / 0.5 mi
St. Augustine's Abbey - 0.8 km / 0.5 mi
St. Martin's Church - 0.9 km / 0.6 mi
Lady Wootton's Green - 1.1 km / 0.7 mi
St. Thomas' Catholic Church - 1.1 km / 0.7 mi
Canterbury Roman Museum - 1.3 km / 0.8 mi
Weaver's House - 1.3 km / 0.8 mi
Dane John Gardens - 1.4 km / 0.9 mi
Canterbury Cathedral - 1.4 km / 0.9 mi
Marlowe Theatre - 1.4 km / 0.9 mi
Sidney Cooper Gallery - 1.5 km / 0.9 mi
Westgate Gardens and Towers - 1.6 km / 1 mi
Westgate Gardens - 1.6 km / 1 mi
St. Dunstan's Church - 2 km / 1.2 mi

The nearest airports are:
London (SEN-Southend) - 117.2 km / 72.9 mi
Gatwick Airport (LGW) - 110.4 km / 68.6 mi

The preferred airport for Best Western Abbots Barton Hotel is Gatwick Airport (LGW).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities


Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Canterbury? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Rooms


Stay in one of 43 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Best Western Abbots Barton Hotel

Bar, Cafe and Lounge Best Western Abbots Barton Hotel
Bar, Cafe and Lounge
Functional Hall Best Western Abbots Barton Hotel
Functional Hall
Lobby Best Western Abbots Barton Hotel
Lobby
Accommodation Services Best Western Abbots Barton Hotel
Accommodation Services
Exterior Best Western Abbots Barton Hotel
Exterior

Hotel Services

  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • TV lounge
  • Garden

Business Facilities

  • Conference rooms
  • Computer station

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Best Western Abbots Barton Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Abbots Barton Hotel
43
Number of floors in Best Western Abbots Barton Hotel
3
Another facilities in Best Western Abbots Barton Hotel
Express check-in, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Best Western Abbots Barton Hotel

What are available facilities at Best Western Abbots Barton Hotel?
There are top facilites at Best Western Abbots Barton Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Abbots Barton Hotel?
The standard check-in time at Best Western Abbots Barton Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Abbots Barton Hotel provide breakfast?
Yes, Best Western Abbots Barton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Abbots Barton Hotel?
Best Western Abbots Barton Hotel is a 3.0-star hotel.
How many floors does Best Western Abbots Barton Hotel have?
Best Western Abbots Barton Hotel has 3 floors.
See All

More Reviews from Other Guests in Best Western Abbots Barton Hotel

8.4
Very Good
From 1,007 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Abbots Barton Hotel

Number of reviews per page
20
40
Top reviews
Joan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too
Jonathan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre.
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not cleaned during our two night stay, staff was not helpful when we complained about this, not the best service.
Paul
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean.
Andy
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was nice. It's a bit old and creaky, but everything worked. The temporary breakfast at £17 was way, way over-priced, though.
Jacqui
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely building great reception very stylish. The staff were so welcoming and accommodating genuinely helpful. Room was nice and spacious a really comfortable bed. Breakfast had a good variety and the service was excellent very professional and friendly. Great location 10 mins walk into Canterbury center would stay again
Nicola
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reception staff were very friendly and informative regarding the local area. However the room was unbearably hot. The heating was on full and could not be turned down which the night manager was aware of prior to our stay. He tried to turn it down with pliers but was unsuccessful so we had no sleep as an alternative room was unavailable. This was a huge disappointment as it was a birthday and anniversary weekend. An alternative room was found the next day. We were given a small refund of 15% which didn’t reflect our spoilt stay.
Read More
Danielle
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was comfortable. Very friendly staff, good breakfast
Myfanwy
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room and bathroom were clean and attractive. The rugs are looking rather tired and worn. Lots of thick large towels provided. But not enough surfaces/hooks in the bathroom for toiletries, etc. Staff was extremely polite and helpful. Breakfast was very good with a decent variety of hot and cold options. You could also order off the breakfast menu.
Read More
Lara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good sized family room with proper beds not camp/sofa beds. Clean everywhere and helpful staff. Good location to walk into town.
Adrian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful
Ellen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC.
Read More
Gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing work at the main restaurant. We had been told about the work through an email message from the property after we had reserved. There is a bar but little knowledge as to how to make even basic cocktails. The breakfast buffet was good with a good choice of food, the coffee machine needed to be thoroughly repaired or changed, it did not percolate efficiently for americanos or expressos.
Read More
Alan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good
John
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms
Patrick
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning.
George
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed..
Read More
Nicola
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.
Catherine
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had been upgraded and my room was very comfortable and spacious.
Wendy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel room was lovely - had everything we needed. Not great that we were put in a room directly above maintenance work - very loud banging at 8am on the first day. Reception staff unable to book u
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Best Western Abbots Barton Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,007 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Abbots Barton Hotel

Number of reviews per page
20
40
Top reviews
Joan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too
Jonathan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre.
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not cleaned during our two night stay, staff was not helpful when we complained about this, not the best service.
Paul
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean.
Andy
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was nice. It's a bit old and creaky, but everything worked. The temporary breakfast at £17 was way, way over-priced, though.
Jacqui
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely building great reception very stylish. The staff were so welcoming and accommodating genuinely helpful. Room was nice and spacious a really comfortable bed. Breakfast had a good variety and the service was excellent very professional and friendly. Great location 10 mins walk into Canterbury center would stay again
Nicola
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reception staff were very friendly and informative regarding the local area. However the room was unbearably hot. The heating was on full and could not be turned down which the night manager was aware of prior to our stay. He tried to turn it down with pliers but was unsuccessful so we had no sleep as an alternative room was unavailable. This was a huge disappointment as it was a birthday and anniversary weekend. An alternative room was found the next day. We were given a small refund of 15% which didn’t reflect our spoilt stay.
Read More
Danielle
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was comfortable. Very friendly staff, good breakfast
Myfanwy
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room and bathroom were clean and attractive. The rugs are looking rather tired and worn. Lots of thick large towels provided. But not enough surfaces/hooks in the bathroom for toiletries, etc. Staff was extremely polite and helpful. Breakfast was very good with a decent variety of hot and cold options. You could also order off the breakfast menu.
Read More
Lara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good sized family room with proper beds not camp/sofa beds. Clean everywhere and helpful staff. Good location to walk into town.
Adrian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful
Ellen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC.
Read More
Gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing work at the main restaurant. We had been told about the work through an email message from the property after we had reserved. There is a bar but little knowledge as to how to make even basic cocktails. The breakfast buffet was good with a good choice of food, the coffee machine needed to be thoroughly repaired or changed, it did not percolate efficiently for americanos or expressos.
Read More
Alan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good
John
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms
Patrick
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning.
George
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed..
Read More
Nicola
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.
Catherine
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had been upgraded and my room was very comfortable and spacious.
Wendy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel room was lovely - had everything we needed. Not great that we were put in a room directly above maintenance work - very loud banging at 8am on the first day. Reception staff unable to book u
Number of reviews per page
20
40