Bob W London Spitalfields

The accommodation was fine and served us well, and it’s a very handy location. It was good value for money in that respect. Just don’t accidentally leave anything behind in the apartment, as it’s nigh impossible to communicate meaningfully via the Bob W WhatsApp account. I realised after we left that I’d left my electric toothbrush in the bathroom, so the next day I messaged via WhatsApp to ask if the cleaners could put it somewhere safe so I could collect it next time I was in London. But this was pretty hopeless — at first I was communicating with a chat bot, then they put me in touch with an anonymous person from the “local team”, who said they would ask the housekeeping team and they would keep me updated. But they didn’t, and when I chased them up a couple of weeks later they said they had messaged me to say the toothbrush couldn’t be found. But I didn’t receive any such message, and in any case I know I left the toothbrush there so it’s strange that it couldn’t be found. So, I’d suggest Bob W stop using chat bots, and employ cleaners who are, shall we say, better at finding things.

Highly recommend, it is probably the best property I have been to and I travelled quite a lot recently. It is nice to be welcomed with small details like the reusable water cups, ear plugs (building is in a noisy area so its a nice touch) and welcome card. Just maybe few more tea bags/coffee. Beds comfy and rooms warm, large and clean.

Good location

Honestly, machine was not working efficiently. It was not washing well and the dryer was barely working. It look a 4-5 cycles to get the clothes almost dry but still not fully dry.

Clean, large and great location

Excellent support and apartament. We will retorn soon.

Nice and clean, also a good location! Overall a very pleasant stay. The only con was that the walls were quite thin, so the apartment was rather cold and traffic sounds were loud.

Large room in a great location. Clean, excellent sleep. Huge recommend.

Nice set up and good location. Annoying clicking sound and untuned TV

An area map might make it more accommodating but that is really it.

Perfect location very close to tube spot, easy access great sized apartment for London.

Gorgeous, spacious apartment with incredible views in a great location!

Great location, spacious rooms, well equipped and super clean and comfy!!

Great stay. Great location. Would definitely stay again.

Really clean, comfy beds, friendly online customer service.

The only negative aspect of our stay was the non-functional wifi which was an inconvenience. Everything else was great.

Area was very noisy with multiple sirens from police and ambulance throughout the day, but felt like especially at night. Had to leave small window open because it was very hot in London and there was no air conditioning. It was sweltering hot at night and difficult to sleep. Washer has dryer setting but couldn't figure out how to get it to work. Clean, close by 2 subway stations, liked two levels and kitchen area.

Great & perfect location!

Nice apartment, despite no front desk, staff are fantastic and very responsive to requests (ex. Quickly brought us a fan when it was hot)

We loved it!