What do past guests say about Chelsea Cloisters Serviced Apartments?

Chelsea Cloisters Serviced Apartments is well-known for its Location, Cleanliness, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Chelsea Cloisters Serviced Apartments

Name: Chelsea Cloisters Serviced Apartments
Address: Sloane Avenue, Chelsea, Central London, London, England, SW3 3DW, Sloane Avenue, SW3 3DW, England
Rating: 7

Service Apartment

Finding rooms for you...

7.0

/10

Pleasant

2,553 reviews

What Guests Say About Their Stay

Jaclyn

10.0

/ 10

Excellent location, staff were super friendly & we’ll definitely be back!! Thanks

Martin

10.0

/ 10

Excellent serviced apartments let down slightly by two out of four lifts not working which had been a long term problem and is bad if you are on a higher floor. But good service with apartments serviced every tow days (and oven the dish washing done)

Franz

10.0

/ 10

Lovely stay but don’t force me to write something when I have nothing to say

In the Area

See Map

Sloane Avenue, Chelsea, Central London, London, England, SW3 3DW

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Multilingual staff

24-hour Receptionist

Staying at Chelsea Cloisters Serviced Apartments is a good choice when you are visiting Chelsea. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Chelsea Cloisters Serviced Apartments

Sloane Avenue, Chelsea, Central London, London, England, SW3 3DW

Discover More Places

Lobby Chelsea Cloisters Serviced Apartments

Discover More About Chelsea Cloisters Serviced Apartments

General
Near Sloane Square

Location
A stay at Chelsea Cloisters Serviced Apartments places you in the heart of London, within a 15-minute walk of Sloane Square and Natural History Museum. This aparthotel is 0.6 mi (1 km) from Harrods and 1.1 mi (1.7 km) from Royal Albert Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria and Albert Museum - 0.7 km / 0.4 mi
Sloane Square - 0.8 km / 0.5 mi
Natural History Museum - 0.9 km / 0.5 mi
Imperial College London - 0.9 km / 0.5 mi
Harrods - 1 km / 0.6 mi
Hyde Park - 1.3 km / 0.8 mi
Kensington Gardens - 1.4 km / 0.8 mi
Royal Albert Hall - 1.5 km / 0.9 mi
River Thames - 1.5 km / 0.9 mi
Kensington High Street - 1.7 km / 1.1 mi
Hyde Park Corner - 1.9 km / 1.2 mi
Green Park - 2 km / 1.2 mi
Park Lane - 2 km / 1.3 mi
Victoria Station Travel Information Centre - 2.1 km / 1.3 mi
Piccadilly - 2.1 km / 1.3 mi

The nearest airports are:
London City Airport (LCY) - 19.8 km / 12.3 mi
Heathrow Airport (LHR) - 24 km / 14.9 mi
Gatwick Airport (LGW) - 64 km / 39.7 mi
Luton Airport (LTN) - 61.5 km / 38.2 mi
Farnborough (FAB) - 60.3 km / 37.5 mi

The preferred airport for Chelsea Cloisters Serviced Apartments is Heathrow Airport (LHR).

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Rooms
Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.

All facilities in Chelsea Cloisters Serviced Apartments

Lobby

Exterior

Bedroom

Others

In-room Bathroom

Things to Do

Romantic proposal packages

Connectivity

Free WiFi

General

Parking

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Chelsea Cloisters Serviced Apartments

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Service Animals Allowed

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 10:30
Available rooms at Chelsea Cloisters Serviced Apartments	250
Number of floors in Chelsea Cloisters Serviced Apartments	9
Another facilities in Chelsea Cloisters Serviced Apartments	Romantic proposal packages, Free WiFi, Parking, Smoke-free area, Safety deposit box

Frequently asked question in Chelsea Cloisters Serviced Apartments

What is normal check-in & check-out time at Chelsea Cloisters Serviced Apartments?

The standard check-in time at Chelsea Cloisters Serviced Apartments is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:30

What is the star rating of Chelsea Cloisters Serviced Apartments?

Chelsea Cloisters Serviced Apartments is a 3.5-star hotel.

How many floors does Chelsea Cloisters Serviced Apartments have?

Chelsea Cloisters Serviced Apartments has 9 floors.

How many rooms are available at Chelsea Cloisters Serviced Apartments?

Chelsea Cloisters Serviced Apartments has 250 rooms in total.

Does Chelsea Cloisters Serviced Apartments provide parking?

Yes, Chelsea Cloisters Serviced Apartments provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Chelsea Cloisters Serviced Apartments

Overall Ratings & Reviews Chelsea Cloisters Serviced Apartments

Traveloka (4)

Other sources (2,549)

7.0

Pleasant

From 2,549 reviews

Cleanliness

7.2

Room Comfort

6.6

Location

9.0

Service and Facilites

6.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Chelsea Cloisters Serviced Apartments

Number of reviews per page

Top reviews

William

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff were very helpful throughout our stay. The room was clean and the hotel is in a great location, close to South Kensington station. While the room worked for our stay, it is worth noting that the room did not look like the pictures Expedia has posted on its booking site.

Michée

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good for the price. Great location

STUART

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was acceptable although there was no air conditioning. The temperature outside was in the mid 30's, there were builders working in the room directly above our room with constant crashing and banging, one afternoon the hot water was turned off. Upon our late arrival at the apartment at 11am, due to a flight cancelation, beyond our control which had caused us to spend over 20 hours overnight at two airports, the front office woman greeted us with distain and told us our room would not be ready for another four hours, realising our anguish, yet disinterested in our plight. However, another attendant overheard our concerns and immediately presented us with a key to our room on the 7th floor. There was no lobby attendant, so we were left to manhandle our luggage of four cases to our room. I am 81 years of age and my wife is 78, there seemed to be no respect for our age or circumstances ! Regarding the room. The kitchen was very acceptable as was the toilet, however, the heat in the room caused us to have all windows wide open through the night and bear the discomfort of the heat!

Hayat

with Friends

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The rooms have no ac and wasnt listed on the descriptions. The lift wasnt working for our entire time we stayed there that made extremely difficult to carry out luggage to higher levels of the building and no help or support provided. Lastly, we asked for crib for our baby, even though we have booked the room with included child that was no support to have a solution to provide a bed for my infant.

Lisa

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

A decent enough room for a night in London, but bed and bathroom were small, and the room quite stuffy. Bathroom could do with some attention as paint peeling off the door and limescale on the sink and shower. Toiletries provided are not very good quality.

Ken

Family

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

If you want to be close to the museums in Kensington, this is a good location. However, for the week that we were there, the main lift was broken. Guests complained but nothing happened, the lift was never repaired for the duration of our stay. There is also no air-conditioning. We could open the windows, but bugs flew in and we found them on our pillows and bedsheets. The windows were streaked and our view of London in the distance is besmirched. A request was made to clean the windows but no action was taken. Rooms were clean only every other day and requesting more towels will incur additional charges. It turned out to be quite a disappointing stay for us.

Jaclyn

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location, staff were super friendly & we’ll definitely be back!! Thanks

Alexander

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Very happy with my stay. Great room and location.

Christine

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The place has no AC and during the biggest heatwave in London it would have been nice to know. I ended up getting heat stroke and had to move hotels

Nancy

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Starting to go downhill, looking shabby and the lifts don't work

yushen

Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

the place is generally good in terms of location, cleanness, and staff. i would definitely come back again. couple downsides : elevator is super tiny barely fit 4 people with no luggage, there were only one elevator working during our stay for some reason, we had to climb stairs pretty much the whole time, could be a big problem for older people. noise from street is very loud even past mid night. it probably because it’s a london thing, but if you are a light sleeper, ask for a room not facing street.

Alexander

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Great location! I will definitely recommend it to family and friends.

Martin

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Raylene

Family

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

It was nothing like the pictures .. the bathroom had mold in it .. the baseboards were dirty .. just not worth the money at all

Rosemary

Friends and family with Friends

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

This is the second time I have stayed at Chelsea Cloisters and I will stay again. It is not the Ritz; the rooms are small, are of various ages and could do with a bit of a refresh. However if you’re after a reasonably priced place in a good location stay here. The beds are comfy, the bathrooms okay and you have the bonus of a kitchenette and washing machine. Importantly, the staff are friendly and accommodating. Finally, two of the four lifts don’t appear to work so ask for a room on a low floor.

royden

with Partner

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

This was our fourth stay at the Cloisters, and we chose it for its excellent location and reasonable rate for the area. We had a one bedroom suite of adequate space. The bed was comfortable and the bedroom had a window. Unfortunately that was the only window in the apartment and if faced west and the blazing afternoon sun - on the ninth floor - on the hottest day of the year! No air conditioning. A skylight in the living room added to the heat. We know that the hotel has no control of the weather but assigning a ninth floor room to a senior couple seems a little thoughtless. The real complaint is the deplorable and perhaps dangerous lack of lifts. There are five elevators in this part of the building. One is a service elevator not available to guests. The two main lobby elevators appear to be permanently out of service. This leaves two "back " elevators (small and slow) to service the entire nine floors. Often during our six day stay only one of those two were operating and on day five there was a period when there was NO elevator working.

Yvonne

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Bed was extremely uncomfortable very hard No sleep Exhaustedin morning, .Had hospital appointment at Royal marsden, So was nearby.Didnt sleep,As So much noise from people, Cars motorbikes outside my window.All I ask in a stay,Is a good clean comfortable bed,pleasant room.This was the opposite.

Claire

Family

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Rooms are clean but smaller than pictures suggested. The 3rd bed is properly set up which is nice. Great location and helpful staff.

Franz

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Lovely stay but don’t force me to write something when I have nothing to say

Antonio Raul

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The staff and facilities were very nice, I just believe it was a bit on the pricier side for such a small room.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Lobby 4 Chelsea Cloisters Serviced Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.