COMFOTEL GRN

The room is located on the 3rd floor, and unfortunately, there is no lift available. This can be a bit inconvenient, especially when travelling with heavy luggage, as you’ll need to carry everything up the stairs. However, everything else was perfect.

Cool

Bien situé.

Awful experience: dirty room broken window held by a piece of wood and no response from the hotel with regards to a refund for health and safety and hygiene violations!!

Room was good for one night stay, maintenance need to look at the plug socket near the two beds, as one only worked. Maintenance also need to look at the flush, as the water kept running, after every flush. Beds were comfy for one night, would come back for another night here but these checks are a priority to be checked.

Staff on sure site were curteous and helpful and the location is great for little places to eat and travel on the underground.

I would not stay here again nor recommend this hotel. I paid for a double room with two beds, but when I checked in, the front desk employee insisted that the room I was given was what I had reserved. It only had one bed. I was traveling with my 6-foot-tall son, so we were forced to squeeze into a full size single bed all night. That mind you is squeezed into the wall. It was extremely uncomfortable and completely unacceptable I felt ROBBED. The hotel photos are very misleading. The room looked nothing like the pictures online. The carpet was filthy, the bathroom was so tiny you could barely stand in it without turning sideways, the toilet had a stained that looks nasty mo toilet paper I had to go an ask for it. No phone to communicate with reception and the entire room was covered in dust. See the picture even in the headboard of the bed has dust and filt If you have allergies, this is definitely not the place to stay—you’ll likely be miserable. It’s an old building so the people above me were walking at 1, 2 3 am and it was so loud. Overall, this hotel was a huge disappointment. Between the inaccurate room reservation, the misleading photos, the dirty carpets, and the dusty room, I cannot recommend staying here.

The hotel is in a lovely area and felt very safe. Great room for the price! The only unfortunate thing was how hot the room was and its inability to cool down despite there being a very large fan already inside. 3 out of the 4 of the group only got around 2 hours sleep so not ideal but cannot be really helped.

Compact and good value room, beds were comfortable and the big fan was an essential given the temperature and lack of aircon. We were in one of the rooms right at the top, so particularly hot and difficult to manage, but that's not the hotel's fault. Delightful views of some local foxes in the garden too. The water struggled a bit - at one point the shower didnt work and there was just a trickle from the tap - wondered if this was because the room next door was using it? Water never really cold, but again a heatwave was proably the cause. Staff were very nice and friendly - you need to check in and out at the Comfotel Blu a couple of doors down. No breakfast, but highly recommend the Farina & More Italian cafe a few doors down - they do very tasty authentic food and great coffee.

Very small room and had to carry luggage three floors with no elevator, up a tiny staircase. Check in is in a separate building (near by)

Great location. Lots of lovely cafes nearby and the area felt safe! Stayed in a 4 person room which was at the very top - it was very warm being up in the roof due to hot weather, but fans were provided which helped a lot! Luggage storage was provided for early arrival. Only suggestion would be a little more storage - perhaps some more space to place toiletries in the bathroom. Overall a great experience for a really good price!

Great place to stay for its value

well had a great stay. was not sure before booking but got a great stay and was also upgraded. the rooms are well maintened with all the amenities needed. great hotel for a short stay

Who won't like this hotel: - Americans expecting an American-styled hotel - People who have trouble walking up & down stairs - People who need air conditioning (most hotels in the UK do not have AC) The Comfotel is in Hammersmith, a nice, neighborhood-y place next to Chelsea, which is gorgeous. The Hammersmith tube station is about a 10 minute walk door-to-door. The building is an old row house. This is the common build for these neighborhoods, so do not expect a big welcome area. These are tall, narrow buildings that were built in the 1800s. The stairs are narrow, so anyone who can't do/doesn't like stairs is not a good fit. There is no elevator. There are dings and worn paint, but the property is very clean. It's just an older build. The housekeeper is a lovely woman. The rooms are safe, clean, and comfortable, but size may be an issue for some. My room was a single and was about 75 square feet. There was no bureau for clothes, but there was some shelving and a mini fridge and blowdryer. If you are seeking a budget-friendly, basic accommodation, this should be fine. If you are used to more, then I am not sure this would be a fit. For me, the place was worth the money.

Great location. Tube stations and restaurants nearby. The room was tiny, but clean and comfortable. No bedside light, and nowhere to put toiletries in bathroom, but TV, hairdryer and kettle with tea/coffee. Perfectly satisfactory for the price paid. Wanted to leave suitcase at hotel, but reception was closed in the morning. I later discovered reception staff member was asleep inside the office. Soured my experience of an otherwise satisfactory stay

It was very hot. Our room wasn’t the cleanest and we wiped it down ourselves. Staff was not very helpful.

Lovely clean and spacious room

Nice location, but the room was a little bit tatty. There are limescale stains and toilet odours in the bathroom and the windows don't close properly. There was a length of detached lead roofing clattering against the window all night which interrupted my sleep.

It was very clean! The lady who cleans was so friendly and sweet! We loved chatting with her! There were great restaurants nearby.

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