Dorsett Shepherds Bush

Hotels
8.0
/10
Very Good
1,953 reviews

What Guests Say About Their Stay

Jan
10.0
/ 10
Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Anthony John
10.0
/ 10
Incredible experience at the Dorsett! Leela always welcomes us warmly and, even more impressively, remembers us every time we arrive, something that makes us feel truly valued as frequent guests. This time, she went above and beyond to make our stay exceptional. Huge thanks to Leela and her amazing team, who are a real credit to the Dorsett and to their customers. We can’t recommend them highly enough! Outstanding
Isabella
10.0
/ 10
Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
In the Area
See Map
58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Dorsett Shepherds Bush is a hotel in a good neighborhood, which is located at Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dorsett Shepherds Bush

58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE
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Discover More About Dorsett Shepherds Bush

Location


Dorsett Shepherds Bush is a hotel in a good neighborhood, which is located at Hammersmith and Fulham.

About Dorsett Shepherds Bush

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dorsett Shepherds Bush exclusively for you.

Get precious and unforgettable moment during your stay at Dorsett Shepherds Bush.

All facilities in Dorsett Shepherds Bush

Others Dorsett Shepherds Bush
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dorsett Shepherds Bush

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Shepherds Bush
317
Number of floors in Dorsett Shepherds Bush
8
Another facilities in Dorsett Shepherds Bush
Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Dorsett Shepherds Bush

What are available facilities at Dorsett Shepherds Bush?
There are top facilites at Dorsett Shepherds Bush such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Shepherds Bush?
The standard check-in time at Dorsett Shepherds Bush is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Dorsett Shepherds Bush provide breakfast?
Yes, Dorsett Shepherds Bush provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Shepherds Bush?
Dorsett Shepherds Bush is a 4.0-star hotel.
How many floors does Dorsett Shepherds Bush have?
Dorsett Shepherds Bush has 8 floors.
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More Reviews from Other Guests in Dorsett Shepherds Bush

Overall Ratings & Reviews Dorsett Shepherds Bush

Traveloka (6)
Other sources (1,947)
8.0
Very Good
From 1,947 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Dorsett Shepherds Bush

Number of reviews per page
20
40
Top reviews
Jan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Stanley
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was very nice, clean and hospitable staff with good facilities. Only minor issue - told by reception the breakfast (additional fee paid in booking) finished at 10.30am. We arrived at 10.05am to be refused breakfast as weekday breakfast finished at 10am. Refund or alternative was not offered. Otherwise great stay lovely hotel and rooms.
Read More
john
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to the train station and Westfield shopping.
Delvin
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I
Alex
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly when asking questions. Showed a genuine interest in helping out and providing a great service. The hotel lobby is very grand as well as the room corridors being very well kept. However the room is very dated and quite dirty with stains all over the walls and carpets. Bathroom is very nice and big enough for 2 people. The location is very good as it is close to shops and transport links, however the area features a lot of noise at late hours which can make you feel slightly on edge if travelling back from the city centre late.
Read More
Anthony John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Incredible experience at the Dorsett! Leela always welcomes us warmly and, even more impressively, remembers us every time we arrive, something that makes us feel truly valued as frequent guests. This time, she went above and beyond to make our stay exceptional. Huge thanks to Leela and her amazing team, who are a real credit to the Dorsett and to their customers. We can’t recommend them highly enough! Outstanding
Read More
Anthony John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay and great staff
Isabella
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice location Very good room The crew is great Twinkle took really good care of us to upgrade our night Thank you to her
Andrew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t stay here
Andrew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I’ve stayed here for 4-5 years, and it was amazing, now it’s in the opposite end of the spectrum. Tired, in desperate need of a renovation. The majority of staff are rude and unhelpful. I will not be booking this hotel again, after many years of being a loyal customer, the service I have received and the rooms that have broken/damaged curtains and blinds, shoddy furniture, and shower/bathrooms that have a vile pungent smell, not what you would expect from a 4-5 star hotel.
Read More
Stephen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay was very good. The room was clean and the bed was very comfortable. Air con wasn’t the best, but was ok. Shower appeared to flood the bathroom floor, but no big issue. Location is very good and close to underground. Would definitely recommend
Richard
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quiet and comfatble. Good sized rooms and friendly staff. Very close to Shepherds bush and Shepherds bush market tube stations. Would stay again
Daniel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dated and in poor condition had to move rooms due to the noise in corridor, wouldn’t recommend
Felicity
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had booked a suite which was meant to include a double bed and a sofa bed No sofa bed was available so my niece and i had to share the double bed which we had not wanted to do. There was a defective kettle with a faulty spout so boiling water spouted out and could have caused an accident. There was a coffee machine but not any pods. The cleaners had missed a dirty glass behind a chair. There were pins in the sofa qhich could have caused an accident. Some of the breakfast items were cold.
Read More
Ronald
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The worst hotel I ever stayed in! The first room the shower drain had been removed and shower had mold in the drain and on the walls. Then “upgraded” to a “better” room. The shower drain was very, very slow and needed repair. Bath room flooded when shower door was opened. Complained to the front desk two days in a row, was told somebody would be up to repair, no one ever came up to repair. Then we did not have wash cloths in the bathroom, when inquired to get them, was told they don’t have wash cloths. Was told to use towels to wash face. Grout missing in tile floor. Room was well worn, and depart needs updating. When selecting this hotel it was rated 4 stars, should be rated minus 5 stars. This hotel should refund my money! Do not recommend this hotel to anybody!
Read More
Christina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Grest plsce to stay, ideally located 100m from Shepherds bush market station. Aron was most helpful.
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel short walk from the tube station
Kyran
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible
PDD
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Dorsett Shepherds Bush

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dorsett Shepherds Bush

Traveloka (6)
Other sources (1,947)
8.0
Very Good
From 1,947 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dorsett Shepherds Bush

Number of reviews per page
20
40
Top reviews
Jan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Stanley
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was very nice, clean and hospitable staff with good facilities. Only minor issue - told by reception the breakfast (additional fee paid in booking) finished at 10.30am. We arrived at 10.05am to be refused breakfast as weekday breakfast finished at 10am. Refund or alternative was not offered. Otherwise great stay lovely hotel and rooms.
Read More
john
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to the train station and Westfield shopping.
Delvin
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I
Alex
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly when asking questions. Showed a genuine interest in helping out and providing a great service. The hotel lobby is very grand as well as the room corridors being very well kept. However the room is very dated and quite dirty with stains all over the walls and carpets. Bathroom is very nice and big enough for 2 people. The location is very good as it is close to shops and transport links, however the area features a lot of noise at late hours which can make you feel slightly on edge if travelling back from the city centre late.
Read More
Anthony John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Incredible experience at the Dorsett! Leela always welcomes us warmly and, even more impressively, remembers us every time we arrive, something that makes us feel truly valued as frequent guests. This time, she went above and beyond to make our stay exceptional. Huge thanks to Leela and her amazing team, who are a real credit to the Dorsett and to their customers. We can’t recommend them highly enough! Outstanding
Read More
Anthony John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay and great staff
Isabella
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice location Very good room The crew is great Twinkle took really good care of us to upgrade our night Thank you to her
Andrew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t stay here
Andrew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I’ve stayed here for 4-5 years, and it was amazing, now it’s in the opposite end of the spectrum. Tired, in desperate need of a renovation. The majority of staff are rude and unhelpful. I will not be booking this hotel again, after many years of being a loyal customer, the service I have received and the rooms that have broken/damaged curtains and blinds, shoddy furniture, and shower/bathrooms that have a vile pungent smell, not what you would expect from a 4-5 star hotel.
Read More
Stephen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay was very good. The room was clean and the bed was very comfortable. Air con wasn’t the best, but was ok. Shower appeared to flood the bathroom floor, but no big issue. Location is very good and close to underground. Would definitely recommend
Richard
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quiet and comfatble. Good sized rooms and friendly staff. Very close to Shepherds bush and Shepherds bush market tube stations. Would stay again
Daniel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dated and in poor condition had to move rooms due to the noise in corridor, wouldn’t recommend
Felicity
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had booked a suite which was meant to include a double bed and a sofa bed No sofa bed was available so my niece and i had to share the double bed which we had not wanted to do. There was a defective kettle with a faulty spout so boiling water spouted out and could have caused an accident. There was a coffee machine but not any pods. The cleaners had missed a dirty glass behind a chair. There were pins in the sofa qhich could have caused an accident. Some of the breakfast items were cold.
Read More
Ronald
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The worst hotel I ever stayed in! The first room the shower drain had been removed and shower had mold in the drain and on the walls. Then “upgraded” to a “better” room. The shower drain was very, very slow and needed repair. Bath room flooded when shower door was opened. Complained to the front desk two days in a row, was told somebody would be up to repair, no one ever came up to repair. Then we did not have wash cloths in the bathroom, when inquired to get them, was told they don’t have wash cloths. Was told to use towels to wash face. Grout missing in tile floor. Room was well worn, and depart needs updating. When selecting this hotel it was rated 4 stars, should be rated minus 5 stars. This hotel should refund my money! Do not recommend this hotel to anybody!
Read More
Christina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Grest plsce to stay, ideally located 100m from Shepherds bush market station. Aron was most helpful.
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel short walk from the tube station
Kyran
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible
PDD
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Read More
Number of reviews per page
20
40