Grand Concerto Hotel

Our room was on the ground floor. Not my favourite location but it was ok. The room are very small with a lot packed in. Don’t bring a lot of luggage. Nice bathroom but smelly from the drain. Not sure why but reception start playing music at around 06:45. I put eye plugs in as it was quite loud. Overall not the best but not the worst hotel we have stayed in. Very convenient for Paddington Station and Hyde Park. The staff were very friendly and helpful.

Nice modern place, room not huge but this is London! Everything worked, no complaints. Shops and pubs nearby and minutes to paddington station.

wouldn’t come here again. The only good thing honestly is the fact they had heat. 3 nights for 500? No? Breakfast is not included and no microwave ? For that price? The room is extremely small, hence why you don’t see many pics. I don’t think it’s worth it. WiFi kept going out. Water pressure kept going out.

ótima localização, atendimento e café da manhã. e limpeza impecável.

Good location - close to the underground and safe neighbourhood. Clean spacious rooms.

Room was quite small, but very clean and modern. Bed was very comfortable and a very quiet place to stay. Great location close to Paddington. Staff were great, especially as I returned later than planned from an evening out, but they were on hand quickly to let me in.

Check in person had an attitude problem. Claimed not to have our booking etc. Demanded ID and was generally not very nice.

Lovely hotel, friendly staff and great location

Great staff and great location

A great location, Just a few hundred yards from Paddington station. Very welcoming entrance and reception staff are amazing. So friendly Check-in was seamless and at the time of travel my wife had a broken foot and was using crutches. There is a large step into the hotel but we managed Our room was on lower ground floor and was compact. We would have managed but with crutches etc it would have been a bit tight. The hotel staff came to our room and offered us a family room on 4 th floor as they thought our stay would be more comfortable. Which it was A big thank you to all the staff for their kindness and consideration Given the great location and lovely hotel we cannot recommend this place enough and look forward to returning Great cafes and restaurants in the area

The staff were friendly and helpful. The room and bathroom were clean. Reasonable choice for breakfast. there was a fridge available. The room was on the small side

The room was great had everything we needed, bed was comfy and shower was superb. Only criticism is that the breakfast options was very limited but otherwise a really tasty breakfast (bonus points for pancakes and waffle ) Will definitely return in the future

Fabulous staff. Breakfast was plentiful. Rooms clean and comfy . Nice touch to have tea and coffee available in the foyer. Only stayed one night, but will happily return again. Thank you

Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!

clean room, helpful staff

Great stay!

Nice, clean and large room for 3 adults and 1 child. The reception area and staff were welcoming. However the room had over 10 small fruit flies on the walls which was strange as the room was clean. Also the breakfast area was in a tiny room with not enough space. A lot of the breakfast food was empty and it took quite a while for it to be cooked and filled again.

Great location, very close to Paddington. Room was small but clean. Would stay again.

Great room, staff attentive, great location close to Paddington station.

Please dont call your hotel 'Grand' because, sadly, it is not! Pros: location is only a 3 minute walk to Paddington Station. Plenty of bars and restaurants around the area. 15 minute walk to Hyde Park. Staff pleasant, coffee machine and mini croissants in the foyer for guests to take away. Beds comfy enough Cons: very small double rooms. Not very clean. I had to wipe dust from the small dressing table, tv and bed unit.Carpets and edges need a good vaccuum! Limitted space for luggage. Ok for us as only had cabin bags but a struggle for larger cases. Sadly our experience was far from ideal. VERY NOISY floor of guests. Didnt sleep more than 4hrs each night! The manager told me 22 rooms were occupied by workers. They clearly worked shifts and between 3am and 4am were happily chatting loudly in the corridors, slamming bedroom doors and we had a room (305) with an interconnecting door and could hear them speaking...loudly! We complained and were moved to another room (104). Even smaller, terrible water pressure and intermittent BUT this was right beside the noisy lift shaft so wasnt any better. Sleep depravation on a much needed holiday was NOT acceptable. Breakfast was adequate but not the best. Very basic and the 'hot food' was not hot. The breakfast room is in the basement. It was chilly as the window was open (nov) so we didnt stop long! The coffee was ok but not that hot either. Even though our stay at this hotel was plaqued with issues, the staff were courteous which helps!