Heeton Concept Hotel - Luma Hammersmith

Hotels
8.4
/10
Very Good
1,005 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
This was probably the nicest hotel we have stayed in in London. Nice big bed, a sofa, coffee maker and even a small fridge

Neil

10.0
/ 10
We have stayed quite a few times abs as always the staff and the room were great. The check in has been changed now and to be honest it's hopeless, we were quung out the door to use the single ipad check in, it used to be so good but now you check yourself in on an ipad which is a pain, you can't see the staff as they are hidden away. A great shame and definatly has reduced our scoring of the hotel.

Laura

10.0
/ 10
Customer service really stands out – Brie in particular. Thank you so much for going above and beyond.
In the Area
See Map
28-36 Glenthorne Road, Hammersmith and Fulham, London, England, W6 0LS

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Heeton Concept Hotel - Luma Hammersmith is a hotel is located at Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heeton Concept Hotel - Luma Hammersmith

28-36 Glenthorne Road, Hammersmith and Fulham, London, England, W6 0LS
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Discover More About Heeton Concept Hotel - Luma Hammersmith

Location


Heeton Concept Hotel - Luma Hammersmith is a hotel is located at Hammersmith and Fulham.

About Heeton Concept Hotel - Luma Hammersmith

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Heeton Concept Hotel - Luma Hammersmith.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Heeton Concept Hotel - Luma Hammersmith is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Heeton Concept Hotel - Luma Hammersmith is the right place to stay.

All facilities in Heeton Concept Hotel - Luma Hammersmith

Others Heeton Concept Hotel - Luma Hammersmith
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

Family-friendly Facilities

  • Children games

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Heeton Concept Hotel - Luma Hammersmith

Important Note
  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heeton Concept Hotel - Luma Hammersmith
89
Number of floors in Heeton Concept Hotel - Luma Hammersmith
6
Another facilities in Heeton Concept Hotel - Luma Hammersmith
Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Tours

Frequently asked question in Heeton Concept Hotel - Luma Hammersmith

What are available facilities at Heeton Concept Hotel - Luma Hammersmith?
There are top facilites at Heeton Concept Hotel - Luma Hammersmith such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heeton Concept Hotel - Luma Hammersmith?
The standard check-in time at Heeton Concept Hotel - Luma Hammersmith is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Heeton Concept Hotel - Luma Hammersmith provide breakfast?
Yes, Heeton Concept Hotel - Luma Hammersmith provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heeton Concept Hotel - Luma Hammersmith?
Heeton Concept Hotel - Luma Hammersmith is a 3.0-star hotel.
How many floors does Heeton Concept Hotel - Luma Hammersmith have?
Heeton Concept Hotel - Luma Hammersmith has 6 floors.
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More Reviews from Other Guests in Heeton Concept Hotel - Luma Hammersmith

8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heeton Concept Hotel - Luma Hammersmith

Number of reviews per page
20
40
Top reviews
Rebecca
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The price, cleanliness and location were all superb. It was quiet in the streets nearby, yet close to great pubs and restaurants, as well as the tube. Only downside was layout of the toilet, meant privacy was more limited. Otherwise great stay!
Nigel
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a superior room but got a room in the basement packed with beds. No separate sitting room as described. No bedside tables or shelves to put drinks or phones on. If ypu made a drink you gave to put your drink on the floor as only place to sit is on beds.
Anne
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. The bathroom is quite small but that’s fine
Karen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and decorated with balloons for my birthday! Thank you so much, we really enjoyed our stay.
stacey
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Helpful staff
Magno
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good
Stephan
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unsure if Expedia or Hotel to blame - but my booking wasn't on the system on arrival so it was a half hour faff. Staff at reception was nice and sorted it in the end; but not what I needed at 11pm arrival :( Rooms a bit odd. - no side table for the bed and wardrobe so close to bed it didn't open??
Rachel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great for the price!
Gareth
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bed and pillows made for a comfortable stay. The room was clean and ther staff were very helpful.
Katharine
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Here are the positives…the location is great! And they held onto our bags until check-in time. When we returned, we were given a room in the basement that was extremely cold. And the heater in the room didn’t work. We were brought space heaters, which did work but the bathroom closet and shower closet doors automatically lose so they remained frigid for the duration. Because of the space heaters, we were left with one working electrical outlet; the ones of the office desk didn’t function. And I nearly forgot to mention the pile of trash that was directly in front of our door when we arrived. It was finally removed after I asked them to do so. So, not terrible but I wouldn’t book again.
Read More
Jocelyn
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is near Hammersmith train station only 5 minutes walk. The room is spacious, staff were friendly and helpful. Would recommend…
Kieran
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel and great location. Lovely staff
Samuel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super clean, great location and brilliant service
Caroline
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Disappointing. Small, dark room with the shower cubicle in the bedroom. No dead lock on the door & very poor lighting. Fire alarm was activated and felt the staff had little idea what to do.
Poppy
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

dark room mirrors were dark... fire alarm went off from an iron? at 10pm i am am a single female staying on the ground floor on the road next to a pub in central london with NO DOUBLE LOCK?! never in my life had a been to a hotel like that. i asked to move rooms, couldn't be done. didn't sleep a wink, as felt so uncomfortable shower is in a cupboard toilet door slammed shut fridge (empty) made weird noises check in process was awful person who was checking us in was nice, but unfortunately there was a smell of BO from her that went around the hotel (aware she couldn't control this, but smell on entrance creates a feel)
Read More
Mark
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was probably the nicest hotel we have stayed in in London. Nice big bed, a sofa, coffee maker and even a small fridge
S A
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Additional *fees* were charged at checkin on top of the prepaid rooms and damage deposit. The man on the checkin desk said the extra would be refunded right away, yet this was a lie as later on I was informed by another member of staff it has to be written up and then signed off by aanager to then be refunded in 3-5 days
Luke
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location and friendly easy check in/out
Neil
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We have stayed quite a few times abs as always the staff and the room were great. The check in has been changed now and to be honest it's hopeless, we were quung out the door to use the single ipad check in, it used to be so good but now you check yourself in on an ipad which is a pain, you can't see the staff as they are hidden away. A great shame and definatly has reduced our scoring of the hotel.
Read More
Amy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable beds, lovely staff and great location!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Heeton Concept Hotel - Luma Hammersmith

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heeton Concept Hotel - Luma Hammersmith

Number of reviews per page
20
40
Top reviews
Rebecca
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The price, cleanliness and location were all superb. It was quiet in the streets nearby, yet close to great pubs and restaurants, as well as the tube. Only downside was layout of the toilet, meant privacy was more limited. Otherwise great stay!
Nigel
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a superior room but got a room in the basement packed with beds. No separate sitting room as described. No bedside tables or shelves to put drinks or phones on. If ypu made a drink you gave to put your drink on the floor as only place to sit is on beds.
Anne
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. The bathroom is quite small but that’s fine
Karen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and decorated with balloons for my birthday! Thank you so much, we really enjoyed our stay.
stacey
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Helpful staff
Magno
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good
Stephan
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unsure if Expedia or Hotel to blame - but my booking wasn't on the system on arrival so it was a half hour faff. Staff at reception was nice and sorted it in the end; but not what I needed at 11pm arrival :( Rooms a bit odd. - no side table for the bed and wardrobe so close to bed it didn't open??
Rachel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great for the price!
Gareth
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bed and pillows made for a comfortable stay. The room was clean and ther staff were very helpful.
Katharine
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Here are the positives…the location is great! And they held onto our bags until check-in time. When we returned, we were given a room in the basement that was extremely cold. And the heater in the room didn’t work. We were brought space heaters, which did work but the bathroom closet and shower closet doors automatically lose so they remained frigid for the duration. Because of the space heaters, we were left with one working electrical outlet; the ones of the office desk didn’t function. And I nearly forgot to mention the pile of trash that was directly in front of our door when we arrived. It was finally removed after I asked them to do so. So, not terrible but I wouldn’t book again.
Read More
Jocelyn
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is near Hammersmith train station only 5 minutes walk. The room is spacious, staff were friendly and helpful. Would recommend…
Kieran
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel and great location. Lovely staff
Samuel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super clean, great location and brilliant service
Caroline
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Disappointing. Small, dark room with the shower cubicle in the bedroom. No dead lock on the door & very poor lighting. Fire alarm was activated and felt the staff had little idea what to do.
Poppy
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

dark room mirrors were dark... fire alarm went off from an iron? at 10pm i am am a single female staying on the ground floor on the road next to a pub in central london with NO DOUBLE LOCK?! never in my life had a been to a hotel like that. i asked to move rooms, couldn't be done. didn't sleep a wink, as felt so uncomfortable shower is in a cupboard toilet door slammed shut fridge (empty) made weird noises check in process was awful person who was checking us in was nice, but unfortunately there was a smell of BO from her that went around the hotel (aware she couldn't control this, but smell on entrance creates a feel)
Read More
Mark
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was probably the nicest hotel we have stayed in in London. Nice big bed, a sofa, coffee maker and even a small fridge
S A
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Additional *fees* were charged at checkin on top of the prepaid rooms and damage deposit. The man on the checkin desk said the extra would be refunded right away, yet this was a lie as later on I was informed by another member of staff it has to be written up and then signed off by aanager to then be refunded in 3-5 days
Luke
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location and friendly easy check in/out
Neil
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We have stayed quite a few times abs as always the staff and the room were great. The check in has been changed now and to be honest it's hopeless, we were quung out the door to use the single ipad check in, it used to be so good but now you check yourself in on an ipad which is a pain, you can't see the staff as they are hidden away. A great shame and definatly has reduced our scoring of the hotel.
Read More
Amy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable beds, lovely staff and great location!
Number of reviews per page
20
40