Hilton Northampton

For the price I paid, this hotel was not worth it. While the rooms are spacious, the overall experience was disappointing. The customer service was not the best and did not meet expectations for a hotel in this price range. I was also surprised to be charged for parking even though I am a Hilton Honors member. Given that the hotel is outside of the city, I was not expecting an additional parking fee. There was no complimentary water in the room, and the room itself was very cold. The heater did not warm the space adequately, which was uncomfortable. Fortunately, there was an extra bed in the room, so I was able to use the additional blankets to stay warm. Overall, it was a bad experience for a pricey hotel, and I would not consider staying again for the value offered.

Lovely room and great breakfast

Nice stay

Room, clean and warm

Great room good food and good customer friendly service.

Very clean and spacious room. Excellent amenities and friendly and helpful staff

I had a great stay, staff and hotel in general was great

The receipt from the hotel said the room rate was considerably less than what hotels.com had charged me!

The staff were extremely courteous The rooms very clean with a welcome selection of water orange juice and chocolates. Enjoyable stay

Clean room, Courteous staff

Good and practical

Yes

I stayed two nights for a family wedding. The breakfast was fresh and the room was clean. Lastly the stuff was very kind and helpfull. Will be staying again. Thank you

Worst pint of lager. No stella glasses

Excellent hotel. All the staff were very friendly, welcoming and helpful.

Lovely hotel. Very clean and friendly staff .lovely comfy room. Would certainly come back

Beautiful hotel, amazing facilities has everything you need one of the best. I’ve stayed in for a long time.

Nothing to add

Not Applicable

Breakfast was amazing , variety of choices to choose for everyone and healthy. Good value for money.