ibis Styles London Gloucester Road

The room was a very good size for a small family in a great location. The bed was quite hard so may not be comfortable for everyone. We made good use of the nespresso coffee machine. Quite a lot of traffic noise at night. Would've been great if there had a been a mini fridge in the room so we could keep milk for our little one.

Mattress sank in the middle and lights on the balcony didn't work otherwise OK

The hotel room was significantly smaller than what is advertised. I asked the front desk about it and they said they only have a couple rooms that size and most guests get smaller rooms than they advertise. There wasn't enough space to walk around the sides of the bed or open the bathroom door more than a foot. The shower and sink drains were slow and backed up quickly. I asked if maintenance could fix the drains and the front desk ignored the request. The hot and cold lines were also backwards.

Nice hotel in a good location, breakfast was a little disappointing, no hot option or full English as we would’ve expected for the price

It was okay at best, arrived to a modern looking beautifully air conditioned reception, staff were friendly but didn’t give any info around breakfast times etc. Got to the room which was at 23degrees and air con set to lowest it could be, once we returned later in the night it had risen to 26degrees……… bathroom was clean and nice but had a drain smell to it, also shower had little water pressure. Balcony was nice addition although privacy screens both sides would have been nice. I noticed they tried charging my card in the middle of the night which confused me, turned out the receptionist at arrival charged the wrong amount, instead of apologising I was just told I had an outstanding charge to pay as if it was my fault! Also hotels.com booking said breakfast was included in the booking but when we arrived for breakfast we were told we hadn’t paid for it! All in all, the hotel was nice, modern and clean but too many little things let it down, I wouldn’t be rushing back to an ibis anytime soon.

Super location and hotel is everything you need from comfy bed, great reception team and very clean.

Unfortunately my room was quite dirty, dust all over the cups teaspoons and tray they were on, dust on the ledge below the mirror in the bathroom, dirty toilet, dirty bathroom tap, hair on the bathroom floor, shower drain was removed and left on the shower floor not sure why. opened one of the long life milks and it was lumpy. Staff were very kind and friendly though on arrival and checking out. Walkable to Kensington gardens or some nice cafes

I like the interiors. Customer Service is great, very helpful staff. Most of all breakfast spread is fantastic! The establishment is very clean and orderly, and i love the interior of the room, the lobby, the breakfast area. Special mention is EVA, the lady the staff assigned at the breakfast area. She is very polite, friendly and accomodating. Excellent service!

Great spacious room and check out time too

Location was excellent especially for the price point

Lovely clean and modern hotel. Minutes from the station. Perfect to walk to museums and The Royal Albert Hall. Will definitely visit again.

Great location for RAH.

Our first allocated room was on the basement level and although the room was clean and tidy there was a very unpleasant odour in the room. Probably due to lack of airing. The room we were subsequently allocated was clean and tidy. Room lighting dull. Brighter lighting needed. No towel rails in bathroom therefore nowhere to hang wet towels.

The location is excellent ,just a short walk to the Natural History Museum and the V& A museum, The room was good ,clean ,comfortable beds ,decent bathroom but it was a little dark and at times a bit too warm .The staff were always helpful and pleasant .I must give a special mention to the girls serving breakfast excellent customer service . The continental breakfast was very good with a wide range of options but the only snacks on offer for later were Pizzas ,OK if you like them .

Great location, only 2 mins walk from Gloucester Road underground station. Room was very comfortable and quiet considering we were in London. Would definitely stay again, shops on the doorstep.

Room was compact but for the price in central London, mlre than acceptable!

The bathroom was not clean enough. I heard water running in the water pipes at midnight. Loction is great, just 2 mins away from metro link.

Très bien situé. À distance de marche de plusieurs musées. Près d’une station de métro.

Great hotel, perfect for our visit to the Royal Albert Hall

We loved the interiors (quirky) and the staff (very natural/friendly)