New Steine

Excellent location next to the seafront, Lovely hotel. I had issue with the room. I suggested the manager have a close inspection in the room 103. Top of the wardrobe was dusty and bit of food scraps. Skirting board with wires covered thick of dust. Wardrobe and bedside table need a good clean. Carpet need a good vacuuming as you can see thick layers of dust by the wardrobe and near the skirting board and the lid of waste bin. It just need a very good deep clean and when i arrived the first day the room smells disgusting and had to have the window open for the next 24 hours and I was wondering if they use the rooms for homeless people.? Cleaners need to work hard on room 103!, otherwise I enjoyed my stay apart from the cleaning issues.

Excellent stay lovely breakfast reception were amazing comfortable bed and room had everything I needed Thankyou !

Room clean great staff friendly abd owner

Room was clean and a good size for a triple room of 3 adults location was great for walking everywhere

Easy and friendly book in. Room was perfect, everything was clean and fresh. Very happy. Will book again when we come in November :-)

The room was spotless and staff very courteous

Yes room spotless staff very friendly and good

room spotless comfortable and very very conveniently positioned. Staff were just great. Thanks

Sea view room was comfortable with 2 chairs and a table in the bay window. Very comfortable bed and very friendly service. We have stayed before and would definitely recommend it.

Helpful friendly staff, well located and excellent breakfast of local products

Staff were super welcoming and accomodating they made my stay a lovely one..breakfast was prompt and cooked beautifully. The hotel was in walking distance to beach and also local shops .

Room was spotless. Loved the view in the morning. Breakfast was outstanding with local produce and plenty of it ! Nothing was any trouble and Oscar was so helpful and a credit to the hotel. I will definately be back.

I did not have breakfast as I ate at my workplace. I might be 'cheeky' on my next visit and ask for a complimentary breakfast - so I can give my honest feedback (lol). However, the dining area was clean, fresh, and adorned with saleable paintings. The General Manager, Herve, was a gentleman who, apart from being witty, had a very unique sense of humour. John, the Night Manager, was just exceptional and was very nice to talk to. Tracey, the supervisor, and Bier, one of the housekeepers, did a wonderful job with housekeeping. Arthur was also amazing and showed that he cared. He booked me a taxi to my next place of abode. Another gentleman was sitting in the office who assisted me, but I did not get his name. On a final note, in comparison to all the hotels I have stayed in Brighton. This hotel was, and I STRESSED, without the shadow of a doubt, the VERY BEST. They go out of their way to make you feel SPECIAL.

I want to start off with saying I appreciate that the owner was very kind and was trying to be thoughtful giving myself and my friend an upgrade to a larger room. The price was good and the staff were overall very nice. I liked that there was the offer to leave our bags after we checked out if we needed it. The location was also great and everything was a short, brisk walk to access. However, the reason for my low rating is that we got the largest double room beneath the main entrance/breakfast room and you could hear everything. From the front door and walkway opening and closing, to the guests in other nearby rooms. Breakfast started early and every step woke us up. Additionally the twin beds were initially apart and were set up under headlamps which I rather painfully hit my head on, so my friend and I had to push the beds together to avoid further injury. The heat didn’t turn on like we thought it would, (fortunately a little heater was provided and that was enough for the room) and the bathroom while clean, had some damage that was concerning, and no shower curtain so it was hard to keep the water in the tub (although the tub itself was spectacular). All in all I think the location is great, and convenient, and maybe if we’d had a higher floor some of the noise wouldn’t have been a problem.

we only stayed one night very friendly and helpful the room was very clean nice hot water in the shower very good breakfast thank you

Lovely clean room, staff were chatty and welcoming, great breakfast with lots of variety and overall a fantastic stay!

Lots of little cafes and pubs up the road and seafront so close too

The staff were friendly and helpful, excellent breakfast service, a spacious clean room, great location in walking distance from all amenities.

Really lovely place only spoiled by Hotels.Com managing to book me twice and not having canelled the second booking when asked to do so, so I had to pay twice. The hoel itself was as nice as it could be to assist by refunding breakfast paid for twice and giving me a complimentary meal but it was Hotels.com that spoiled things. Hotel was great would recommend it.

Clean and comfortable and friendly staff