New Steine

Sea view room was comfortable with 2 chairs and a table in the bay window. Very comfortable bed and very friendly service. We have stayed before and would definitely recommend it.

Helpful friendly staff, well located and excellent breakfast of local products

Staff were super welcoming and accomodating they made my stay a lovely one..breakfast was prompt and cooked beautifully. The hotel was in walking distance to beach and also local shops .

Room was spotless. Loved the view in the morning. Breakfast was outstanding with local produce and plenty of it ! Nothing was any trouble and Oscar was so helpful and a credit to the hotel. I will definately be back.

I did not have breakfast as I ate at my workplace. I might be 'cheeky' on my next visit and ask for a complimentary breakfast - so I can give my honest feedback (lol). However, the dining area was clean, fresh, and adorned with saleable paintings. The General Manager, Herve, was a gentleman who, apart from being witty, had a very unique sense of humour. John, the Night Manager, was just exceptional and was very nice to talk to. Tracey, the supervisor, and Bier, one of the housekeepers, did a wonderful job with housekeeping. Arthur was also amazing and showed that he cared. He booked me a taxi to my next place of abode. Another gentleman was sitting in the office who assisted me, but I did not get his name. On a final note, in comparison to all the hotels I have stayed in Brighton. This hotel was, and I STRESSED, without the shadow of a doubt, the VERY BEST. They go out of their way to make you feel SPECIAL.

I want to start off with saying I appreciate that the owner was very kind and was trying to be thoughtful giving myself and my friend an upgrade to a larger room. The price was good and the staff were overall very nice. I liked that there was the offer to leave our bags after we checked out if we needed it. The location was also great and everything was a short, brisk walk to access. However, the reason for my low rating is that we got the largest double room beneath the main entrance/breakfast room and you could hear everything. From the front door and walkway opening and closing, to the guests in other nearby rooms. Breakfast started early and every step woke us up. Additionally the twin beds were initially apart and were set up under headlamps which I rather painfully hit my head on, so my friend and I had to push the beds together to avoid further injury. The heat didn’t turn on like we thought it would, (fortunately a little heater was provided and that was enough for the room) and the bathroom while clean, had some damage that was concerning, and no shower curtain so it was hard to keep the water in the tub (although the tub itself was spectacular). All in all I think the location is great, and convenient, and maybe if we’d had a higher floor some of the noise wouldn’t have been a problem.

we only stayed one night very friendly and helpful the room was very clean nice hot water in the shower very good breakfast thank you

Lovely clean room, staff were chatty and welcoming, great breakfast with lots of variety and overall a fantastic stay!

Lots of little cafes and pubs up the road and seafront so close too

The staff were friendly and helpful, excellent breakfast service, a spacious clean room, great location in walking distance from all amenities.

Really lovely place only spoiled by Hotels.Com managing to book me twice and not having canelled the second booking when asked to do so, so I had to pay twice. The hoel itself was as nice as it could be to assist by refunding breakfast paid for twice and giving me a complimentary meal but it was Hotels.com that spoiled things. Hotel was great would recommend it.

Clean and comfortable and friendly staff

Friendly staff and wonderful breakfast

Another wonderful stay thank you

Nice stay, but just a few areas needed attention. Nice hotel and decor. The room thats we were allocated with was clean and the shower room was clean and enough space to manover around. Shower cubical was a little small but adequate. Attention to detail is needed around the decaying grouting and sealent. Bed was comfortable and clean, pillows were nice and soft. More attention to detail is needed with the cleaning of the white entrance door to b

Nice one night stay Parking difficult out front of hotel at busy times

Typical old seaside house conversion. lots of stairs & a little bit of out the way, but lots of bars & eateries locally. very disappointed that even though I paid at the hotel, they wouldn't give me an invoice as they said it had to come via Hotels.com (& Hotels.com say it has to come from the hotel if you pay direct) so i'm £300 down on business expenses that I now can't claim. One great local breakfast, 2nd chefs special was fresh from the fridge coldon top of some warm - so not too good.

Bed was uncomftable, the main light was really dim the room was very clean but i was exspexting a bit better from a 4 star hotel.

Lovely hotel great location loads of bars and restaurants friendly staff great views from room

Really friendly and helpful staff, lovely breakfast, good location