Parkwood at Marble Arch

I should preface this review by saying I had the great good fortune to live in London in 1983. London has a very different, slightly down-at-the-heels look and smell for me that I LOVE. People give five ⭐️ reviews for different reasons. This is mine: the Parkwood has this wonderful feel for me. It is a very clean and exceptionally friendly place. The breakfast is lovely. The staff and owner Monty are friendly and flexible. I am not the kind of traveler who wants a sterile anonymous environment. The Parkwood is quirky and welcoming. I will be back the next time I have the good fortune to go to London again.

Friendly, helpful staff.

Would definitely stay there again. Perfect

Staff were friendly. Unfortunately the room needed maintenance, was given a room not seen in the pictures. I feel i was over charged for the stay. Ideal to be close by to Oxford street shopping area.

Great service and accommodated our late arrival

While the staff is helpful and lovely, this BnB is barely one star. The wifi worked well, the pillows were good, and some of the breakfast was fine for our needs, however, while we knew we were booking a cheaper hotel, this place is falling into absolute decay. The room was on the 3rd floor, and there are no elevators, which meant walking our 23kg luggage up four flights of narrow stairs. There is no air conditioning, and the window barely stays open. The rooms itself is genuinely dirty, the curtains are stained and the wall has marks of previous guests. There is absolutely no water pressure in the shower. You can hear the steps of everyone staying in the room/s above walking around, so we were happy we had ear plugs with us.

Quiet location, convenient for many attractions.

We were here for just one night. Temps were in the high 70s and the room has no AC. But the window could be opened to let air in and the room had a tabletop fan that we used the entire time. If it had been any warmer, it would have been tough to sleep. Breakfast was very good.

Bit mixed I'm afraid. Warm welcome on a very hot July day, three flights of stairs to room, having arthritis not the most convenient, room very hot and no air conditioning although fans were provided. Breakfast in the mornings excellent, price probably fair given excellent location but unfortunately circumstances conspired against us on this occasion

Very friendly check in. Room had enough space for 4 of us. Very convenient for Hyde Park.

We had a nice stay at Parkwood Marble Arch. The staff was wonderful, kind and attentive. The accommodations are small and modest but the location cannot be beat. We were literally across the street from Hyde Park, the tube stop, the bus stop and tons of restaurants and entertainment. Breakfast was fresh and hot with good, strong coffee (we’re American!) There is no central air… if the outside temperature had been hotter, I would have struggled. The room is small and dated but, again, the location and the staff really made for a nice 2 night stay. Our trip was 2 quick days in London so Parkwood fit our needs well.

Great location and access to main transport links and central London. The accomodations was basic, I was on the 4th floor which would have been the attic. The shower pressure was so low, just a tickle of water came out. Furniture/fixtures and fittings are in need of repair. All that said, staff were friendly and welcoming. The bed was comfortable.

Run down old tired

I cannot begin to describe our experience at this place!

Great location. Good London experience breakfast.

Convenient to Park Lane. Helpful staff and a pretty good breakfast,. The hotel felt a bit tired but for the price paid it was expected.

First of all. 3 star is an absolute joke of a rating. We got a so called upgraded room where I personally wouldn't let a wild animal sleep in. It was disgusting and for the price and absolute liberty. Shower cubicle door was hanging on for dear life. Shower was ineffective at best. Beds were rock solid and uncomfortable. Even the packet milk was off. The room was an odd job nightmare and pieced together with bad DIY. The location is ideal but the building needs a full and I mean full overhaul. Floorboards were all bouncy including the dungeon they called the breakfast dining room. I simply cannot give this place a worse review if I tried. Whomever gave this hotel 3 stars, allowing these people to charge more than they should be allowed, should be sacked from their job. Definitely needs a review and in all honesty they should be paying people to stay not demanding such high prices for a complete dump of a room and hotel. Should be embarrassed to work in hospitality

Great location but in need of refurbishment

Location is excellent for shopping and walking. Staff are warm and welcoming and it reminded me of the ambience of a rural b&b. The building and rooms are dated but that is expectable for that price in that location and I wouldn't think it twice next time I need a short stay in London.

When we arrived the guy on reception was very welcoming, however once we got into our room it was a different story, very out dated, room needs complete renovation and redecoration, carpet in room dirty looks like it’s never been cleaned in years, curtains had stains and slashes of paint on them furniture out dated and way to big for room size, bathroom disgusting sink mucky broken seals all around and mouldy, bottom of shower base all broken massive build up lime scale, water pressure very low. This hotel is in a fantastic location but it definitely needs a lot of money spending on it to bring it up to a decent standard. Breakfast was basic but okay lovely staff and service just a shame the floor is all wonky and completely bowed in the centre to the point where it looks like a sink hole could occur at any time.