Riverside Hotel

Simple and clean accommodation with ample parking. Notifications allowed a quick and easy check in. Would recommend as also a short walk away from the town centre.

Very clean rooms, could benefit from air-conditioning and larger TV, but otherwise very good.

No fridge in room, when there is not a bar or restaurant on site, it a must. No aircon in room. TV is tiny.

The contactless system is terrible. They tried twice to send me the “check-in app” and it didn’t work. I had to phone three times and then finally a code was emailed to me but it was only the code for the room, not the front door. Luckily there were other guests who were able to let us in otherwise I don’t know what we would have done. Just hire a human to check people in upon arrival!! Everyone knows you’re just trying to save money!

I have stayed here before, but this time I stayed for three nights and will not be staying here again. The kitchen has recently been renovated and is now cordoned off, with a camera in place. However, people are still regularly taking food and drinks from the general fridge that do not belong to them. I had a whole pizza stored in the fridge, and someone clearly took a slice and turned over the remaining half. I raised this with the morning staff, but there was no apology and very little interest shown. It was only half-heartedly mentioned that CCTV would be reviewed, but I do not feel confident that this will actually happen. This is unacceptable and also unhygienic if people are putting their hands on food that belongs to someone else. Overall, this was a very disappointing stay.

We were disappointed that there were no staff on the premises but the accommodation was very good

Wouldn't suit everyone but exactly what we were looking for - simple and straight forward check in and check out via codes and key boxes. Excellent communication from the hotel prior, during and after the trip. Clean room and tea and coffee provided. For a quick stay, or somewhere convenient if in business, this hotel is idea. Plenty of parking out the back in designated spaces by also a far bit of on road parking too.

No reception which was a bit strange although understand that is the future. The emergency porter available to answer any questions and easy to come and go. Comfortable beds!

We enjoyed our stay, however the bed was only small my 6’1 husbands feet hung over the end, other than that it was comfortable. Its a good 15 minute walk into town for a restaurant but there are plenty of take aways about 150 yards away, and a pub about a 5 minute walk. Our room was at the back overlooking the river so it was lovely and quiet.

There are no staff but check in worked well. The artwork was splendid. The river was more of a stream. The beds were comfortable. The TV screen was massive. Good hotel for an overnight stay.

Convient, local to the centre of town.

Very convenient and a good value.

The hotel does not have personnel in the front desk. They said they sent a code by mail. Well, never happened. A hotel needs a front desk, for many reasons. NEVER AGAIN

great location, unstaffed, simple check in, great location. Very quiet, great nights sleep.

Easy to access and to park

Quite a strange place as no staff on site, was ok for what we needed but not much character. Loud neighbours in the corridors at 7am after a wedding wasn’t ideal. Showers are electric so pretty weak. Beds were v comfy though and had hairdryer and tea and cofffee station.

Excellent modern, clean hotel. Lovely spacious room and bathroom. Free parking. First time staying there so received code after 2pm, for check in after 3pm. The code accessed the building and our allocated room key. Kettle with coffee/tea in room. Electric shower. The room was spotless and spacious. Comfy beds. The only downside is approx 10 min walk to the town centre but pleasant nonetheless. Would recommend.

Easy parking. Nice walk into town. Clean hotel snd room 👌

Clean room, no staff as it was all done remotely. Dreadful shower, no power at all. Broken side light and the smallest TV ever!

Spotless room good location and easy to utilise