Seraphine Hammersmith Hotel

Good value and a great experience. Thank you

This is a decent hotel for what it is, as long as you you set your expectations accordingly. Booked this place because the brand names adjacent to Hammersmith station were all booked up. This place is fine in a pinch. Some rooms don't have elevator access. Location is quite convenient, and within walking distance to Hammersmith Station, and adjacent shopping and dining.

Hotel is in great location. Room is clean and decent. The only thing, I do not like is the deposit money before checking in which is quite a suprised for me. I will maybe book again but I will see how long i will get back the £50 i deposited or if i will get it back.

Most rooms have no elevator so lots of stairs to climb. Hotel offers to assist lugging suitcases up. Bed comforter was musty mildew but housekeeping washed after first night. 3 star hotel good for budget and close to Hammersmith. If not for stairs and bed mishap, rest was good

Just easy to find , close to the tube and generally quiet stay . Second time of staying and will probably stay again.

X

Great location staff were friendly and polite room was spotless and comfy. Brilliant hotel

The hotel is in a busy commercial area, but just a few minutes’ walk to the Thames. It is divided into two sets of rooms, one with a lift, one without. Our room, with a double and a single bed, was, well, mostly bed. Very hard to move around—and we are small people. So be aware of that if you have mobility issues. It was very clean and decently appointed. The staff was very nice.

Was great

Great little hotel in a great location Room was clean and in good condition - tea & coffee making facilities, hairdryer and safe in room. Sufficient towels for both guests. Booked a cosy room which was compact but designed with plenty storage. Breakfast bag on the morning was a lovely little bonus. Will definitely use again.

For an overnight stay in London, this ticked all the boxes for us. Convenient location, easy check in and out, friendly staff, clean room with a great shower. Communication from the hotel prior to arrival was good and could provide all the details they needed for a speedy check in.

When I arrived my room had been “upgraded” to one on the uppermost floor (no elevator) and with no windows. It was also directly next to a linen/storage room, so there was constant noise from machines. On several days of my stay, I was woken and unable to sleep because of noisy chatter from staff in that room. I also found the “continental breakfast” very disappointing. There was no dining area; staff just delivered a paper bag with five items to your room. There was no way to choose items or specify preferences, so I was stuck with whatever items I was given. These were usually repetitive and unappetizing: a bruised apple, a room-temperature prepackaged waffle, two crackers, a rice crispy treat, and a sour “juice” drink that I found particularly unappetizing. The menu only changed on one day of my stay when the apple was replaced with a banana and the waffle with a croissant. I don’t think it could be considered a proper breakfast, and I certainly wouldn’t consider it a selling-point. One of the biggest issues I faced with my stay was that the wifi didn’t work. I was able to connect my devices to the wifi with full bars, but it never let me actually connect to the internet. I was never able to load even a single webpage. I instead ended up having to use up my own international data.

not happy with the £50 deposit when the room wad already paid for

Room was spotless, staff were friendly

The hotel is situated in a very convenient location with easy access to 2 train stations and bus services. There are several shops on the same street and various eateries.. it was home away from home for us. The easy check in, the very friendly and helpful staff, from the receptionist to the cleaners, the comfortable bed and cosy room. This is my go-to hotel whenever I am in London. Highly recommended..

The staff were very helpful, the breakfast strangely good. The room was tiny, far too small for a double.

My second time at this hotel and it is as good as I remembered. The staff are very welcoming, genuine, helpful and friendly. The room was clean with white linen and a comfy mattress. TV is freeview and there is free wifi in the room. The complimentaries are branded and the liquid soaps gentle. Sanitary disposal bags are provided and you have control of the heating. The filling breakfast is delivered to your door;a fruit, a pastry a breakfast bar, a yoghurt, and a friut drink. Most of all the communal areas are very well maintained and clean with the stainless steel lift doors always finger print and scratch free. The hotel is above the shops on King Street so you have all the big names M&S, Lidl, IKEA, Lyric Theatre etc a very short walk away. As well as a Wetherspoons, and pubs there is a wide range of international cuisine nearby and the bus station and tube easily accessed for journeys further away.

Clean rooms - free continental bagged breakfast

Perfect for a one night work trip away for 3 colleagues. Room ready on our arrival. Incredibly polite & pleasant welcome from staff who provided us all with a bottle of water : much appreciated after a 5 hour drive. Room very clean & tidy. Had all amenities we required and a bonus to have tea/ coffee in the room. Even bigger bonus was breakfast delivered to our room saving us time finding somewhere at 7.30am before heading into the city for work. Just as pleasant a check out from staff. Was the perfect location for us with company unable to fund inner city hotel prices, less than 5 minutes to secure car parking location & tube. Would highly recommend.

Really lovely staff. Great location