The Norfolk

Hotels
7.8
/10
Pleasant
34 reviews

What Guests Say About Their Stay

Richard

10.0
/ 10
A simple room, super small shower, but for a cheap place to stay, it was worth the price. Also, the location is nice and close to shops, food and the train.
In the Area
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6-8 Norfolk Square, Westminster, Central London, London, England, W2 1RS

Main Facilities

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24-Hour Front Desk
WiFi
The Norfolk is a hotel is located at Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Norfolk

6-8 Norfolk Square, Westminster, Central London, London, England, W2 1RS
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Lobby The Norfolk
Exterior 2 The Norfolk

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General


Near Paddington Central

Location


A stay at The Norfolk places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.4 mi (0.7 km) from Paddington Central and 1 mi (1.6 km) from Marble Arch.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.6 km / 0.4 mi
Hyde Park - 0.6 km / 0.4 mi
Paddington Central - 0.7 km / 0.4 mi
Marble Arch - 1.4 km / 0.8 mi
Park Lane - 1.4 km / 0.9 mi
Queensway - 1.4 km / 0.9 mi
Baker Street - 1.6 km / 1 mi
Selfridges - 1.7 km / 1 mi
Madame Tussauds Wax Museum - 1.7 km / 1.1 mi
Kensington High Street - 1.8 km / 1.1 mi
Kensington Palace - 1.8 km / 1.1 mi
Regent's Park - 1.8 km / 1.1 mi
Royal Albert Hall - 1.9 km / 1.2 mi
Lord's Cricket Ground - 1.9 km / 1.2 mi
Marylebone High Street - 2.1 km / 1.3 mi

The nearest airports are:
London City Airport (LCY) - 18.8 km / 11.7 mi
Heathrow Airport (LHR) - 27.7 km / 17.2 mi
Gatwick Airport (LGW) - 95.5 km / 59.3 mi
Luton Airport (LTN) - 53.1 km / 33 mi
Farnborough (FAB) - 62.5 km / 38.8 mi

The preferred airport for The Norfolk is Heathrow Airport (LHR).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Rooms


Stay in one of 31 guestrooms featuring flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided once per stay.

All facilities in The Norfolk

Common Space The Norfolk
Common Space
Lobby The Norfolk
Lobby
Accommodation Services The Norfolk
Accommodation Services
Exterior The Norfolk
Exterior
Others The Norfolk
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in The Norfolk

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Norfolk
31
Another facilities in The Norfolk
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in The Norfolk

What are available facilities at The Norfolk?
There are top facilites at The Norfolk such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Norfolk?
The standard check-in time at The Norfolk is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Norfolk?
The Norfolk is a 4.0-star hotel.
How many rooms are available at The Norfolk?
The Norfolk has 31 rooms in total.
What do past guests say about The Norfolk?
The Norfolk is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Norfolk

7.8
Pleasant
From 34 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews The Norfolk

Number of reviews per page
20
40
Top reviews
Richard
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A simple room, super small shower, but for a cheap place to stay, it was worth the price. Also, the location is nice and close to shops, food and the train.
Joshua
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very small room, however is an ideal location for a very short stay. Staff woke us up at 12am telling off other guests next door. Not well handled. Overall for the price, there are better options available.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was no blind in Bathroom we didn’t notice as we checked in after 21-00 an was dark we went straight out when we came back I went to reception an complained about this , I had to hold a towel by window for wife to shower this month room 406
Simon
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Having to pay £100 (holding fee) is not needed. Only hotel I’ve stayed at that does this. Not a fan of this method. Staff very friendly & would recommend. Great location as well. Fairly comfortable although you can hear what’s going on in the adjacent rooms.
Stuart
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was unbearably hot. Aircon blew warm air. Asked for another room. This was accommodated. I was moved from the 4th floor (No lift) to the ground floor. This room was just as hot with the AC blowing hot even when you select cold. I found a new hotel and was refused my money back
Clare
icon-Business
Business
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I have already tried to send comments to the hotel directly but have had no reply to my email so am having to review publicly which I wouldn’t normally do, I booked a ‘delux double room’ and requested a quiet room, I was given a room that was incredibly basic, had a noisy electric heater on the wall that rattled the light fitting, it shook every time a tube went past, the smell in the tiny bathroom was so bad I could barely use it, check in involved handing a key and telling me a room number - no directions to the room, wifi info or any info on the hotel - it was all very basic, wouldn’t recommend
Read More
Joseline
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great staff and great service
SHANTELL
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Shower was way too small!
Linda
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good price compared with other hotels in central London and very close to all the transport links around Paddington station. Lovely reception staff. Room was great, comfy bed and crisp linen. Bathroom very small - everything you need and a good shower but it wouldn't suit a larger person. Door would benefit from more soundproofing - I could hear guests in the rooms opposite talking, but maybe I was unlucky and they were being particularly loud.
Read More
Helen
icon-
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

On the plus, the room was immaculately clean, everything looked very new, and the bed was very comfy. I found the man on reception unwelcoming, and I am never impressed when a hotel reception says your room number out loud when you are a woman travelling solo. Need a company policy and training on this. It’s an old property, so no lifts (I was on the 4th floor but thankfully only an overnight bag). It is single glazed windows so a bit noisy, and not great sound proofing between rooms.
Read More
Manuela
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Die Lage des Hotels war perfekt, ein paar Schritte von Paddington Station. das Zimmer war klein, aber sehr sauber und das Bett sehr bequem. auch das Badezimmer war zwar sehr klein, aber sauber. Die schlechten Bewertungen kann ich absolut nicht nachvollziehen. Das war eine super Unterkunft zu einem guten Preis.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 The Norfolk

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 34 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Norfolk

Number of reviews per page
20
40
Top reviews
Richard
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A simple room, super small shower, but for a cheap place to stay, it was worth the price. Also, the location is nice and close to shops, food and the train.
Joshua
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very small room, however is an ideal location for a very short stay. Staff woke us up at 12am telling off other guests next door. Not well handled. Overall for the price, there are better options available.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was no blind in Bathroom we didn’t notice as we checked in after 21-00 an was dark we went straight out when we came back I went to reception an complained about this , I had to hold a towel by window for wife to shower this month room 406
Simon
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Having to pay £100 (holding fee) is not needed. Only hotel I’ve stayed at that does this. Not a fan of this method. Staff very friendly & would recommend. Great location as well. Fairly comfortable although you can hear what’s going on in the adjacent rooms.
Stuart
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was unbearably hot. Aircon blew warm air. Asked for another room. This was accommodated. I was moved from the 4th floor (No lift) to the ground floor. This room was just as hot with the AC blowing hot even when you select cold. I found a new hotel and was refused my money back
Clare
icon-Business
Business
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I have already tried to send comments to the hotel directly but have had no reply to my email so am having to review publicly which I wouldn’t normally do, I booked a ‘delux double room’ and requested a quiet room, I was given a room that was incredibly basic, had a noisy electric heater on the wall that rattled the light fitting, it shook every time a tube went past, the smell in the tiny bathroom was so bad I could barely use it, check in involved handing a key and telling me a room number - no directions to the room, wifi info or any info on the hotel - it was all very basic, wouldn’t recommend
Read More
Joseline
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great staff and great service
SHANTELL
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Shower was way too small!
Linda
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good price compared with other hotels in central London and very close to all the transport links around Paddington station. Lovely reception staff. Room was great, comfy bed and crisp linen. Bathroom very small - everything you need and a good shower but it wouldn't suit a larger person. Door would benefit from more soundproofing - I could hear guests in the rooms opposite talking, but maybe I was unlucky and they were being particularly loud.
Read More
Helen
icon-
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

On the plus, the room was immaculately clean, everything looked very new, and the bed was very comfy. I found the man on reception unwelcoming, and I am never impressed when a hotel reception says your room number out loud when you are a woman travelling solo. Need a company policy and training on this. It’s an old property, so no lifts (I was on the 4th floor but thankfully only an overnight bag). It is single glazed windows so a bit noisy, and not great sound proofing between rooms.
Read More
Manuela
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Die Lage des Hotels war perfekt, ein paar Schritte von Paddington Station. das Zimmer war klein, aber sehr sauber und das Bett sehr bequem. auch das Badezimmer war zwar sehr klein, aber sauber. Die schlechten Bewertungen kann ich absolut nicht nachvollziehen. Das war eine super Unterkunft zu einem guten Preis.
You’ve read all the top reviews.
Number of reviews per page
20
40