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The Normanhurst Hotel
Hotels
6.8
/10
Pleasant
584 reviews
What Guests Say About Their Stay
Janet
10.0
/ 10
Great service from staff, very clean. Buses and eateries easy close walk. Enjoyed our stay there.
Paul
10.0
/ 10
Quaint historical feel, conveniently located a short drive to the airport. Reasonable price for a good sized room.
Diane
10.0
/ 10
Excellent staff.
Property was very clean but a few minor points needed repair/updating.
I could hear a lot of sounds from the people in the room next door.
Generally very comfortable and met all my needs.
In the Area
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195 Brooklands Road, England, M33 3PJ
Main Facilities
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Parking
Garden
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Available Room Types in The Normanhurst Hotel
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What's around The Normanhurst Hotel
195 Brooklands Road, England, M33 3PJ
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Discover More About The Normanhurst Hotel
Location
The Normanhurst Hotel is a hotel in a good neighborhood, which is located at England.
About The Normanhurst Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Normanhurst Hotel.
With all facilities offered, The Normanhurst Hotel is the right place to stay.
All facilities in The Normanhurst Hotel
Others
Public Facilities
- Smoke-free area
- Coffee/tea in lobby
- Others
General
- Parking
- Terrace
Things to Do
- Garden
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Hotel Services
- Front desk
Accommodation Policy & General Information in The Normanhurst Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 5.00 for children
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Normanhurst Hotel | 30 |
Another facilities in The Normanhurst Hotel | Smoke-free area, Coffee/tea in lobby, Others, Parking, Terrace |
Frequently asked question in The Normanhurst Hotel
What is normal check-in & check-out time at The Normanhurst Hotel?
The standard check-in time at The Normanhurst Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does The Normanhurst Hotel provide breakfast?
Yes, The Normanhurst Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Normanhurst Hotel?
The Normanhurst Hotel is a 3.0-star hotel.
How many rooms are available at The Normanhurst Hotel?
The Normanhurst Hotel has 30 rooms in total.
What do past guests say about The Normanhurst Hotel?
The Normanhurst Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Normanhurst Hotel
Overall Ratings & Reviews The Normanhurst Hotel
Other sources (584)
6.8
Pleasant
From 584 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
7.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Normanhurst Hotel
Number of reviews per page
20
40
Top reviews
Lucas
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The property was very worn and tired.the exterior looked abandoned ,unkept.
The room itself at a glance looked clean,at a deeper look the carpets were old and heavily stained,toilet area also dirty and damage to adjoining shelving.
The room faced to the rear of property where there was an outdoor seating area .even with the windows closed the noise from other guests drinking and smoking throughout the night.made it impossible for me to sleep!good points; the shower was small but instantly hot also ample parking
Read More
Julie
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
was advised our staff requested not to stay here again.
Olivia
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good value for money
James
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I’m extremely disappointed with my stay and wish I had read the reviews beforehand.
The property’s photos must be outdated, as they do not reflect its current state.
The receptionist was friendly and welcoming, but unfortunately, that was the only positive.
The hotel is a significant misrepresentation of what was advertised. The grounds are in poor condition—overgrown, littered, and neglected—far from a 3-star standard.
The rooms are adequate but need a complete overhaul, including new carpets and bathroom upgrades.
For the price, this hotel was not worth it. A stay at a budget chain like Travelodge for half the cost would have been a better choice.
I feel let down by Hotels.com and urge you to send an inspector to assess this property.
How do I go about a refund?
Read More
Verified traveler
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I don't know what the man building is like, but if you are stuck in the Annex, then this is not a great place to be. Building is very run down, carpets are filthy and rooms are not good.
Sam
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is in a terrible stay and needs an overhaul. Frontal areas was painted, some bathrooms were renovated but overall it feels like a building about to fall apart.
ABDUL
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not bad. Staff was very polite. Room was overall ok but outside mats needs to be changed.
NEIL
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property isnt fit to let rooms
The staff member we met was very friendly and helpful this was the only positive in the 40 mins i stayed before leaving and booking elsewhere
Verified traveler
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
On the positive side, the property was kept clean and tidy with evidence that some effort had been made to keep rooms modern in a number of ways. However, the basic problems would be harder to resolve, particularly noise where walls are 'paper thin'. It is disconcerting to have to listen to someone urinating in another room. There was extensive noise from outside which inhibited any chance of sleep. One room was described as 'large' which was far from the truth, whilst another had a broken window that could not be closed. Outside, the grounds looked as if they had no seen a gardener for a long, long time. Disappointing.
Read More
Debbie
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The Hotel is in a state of repair. It needs cleaning and alot of work.the member if staff on check in was helpful.
The key safe to get in doesnt work took over 15 mins to open.
Mold in the shower. The carpet need cleaning.
Daniel
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel is tired on the outside but room was clean and well kept.
J
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Not bad!
J
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It wasn't bad!
Steve
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Grim, no staff.
Verified traveler
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Pictures online do not accurately reflect the property
Mayrin Yamileth
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
there’s no dining options near the hotel
Graham
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was very spacious
Furniture could do with updating
Good value for money
Ideal for what i needed
Stuart
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I only stayed overnight having booked online check in was quick and simple. My room was comfortable a small ensuite but perfectly adequate. I had some difficulty negotiating the late return combination lock but luckily I spotted a member of staff clearing up at a first floor window and he came to my aid.
Kennedy
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This was by far the worst hotel I have ever stayed at. I have stayed at motels in the middle of nowhere that were cleaner, with better service and better facilities. The management was not helpful at all, our water was dirt brown, our room smelled like a vegas casino and on top of it all I paid a ridiculous amount of money. This literally seemed like a scam and I am appalled that they are allowed to house any guests without someone signing a waiver.
Read More
Michael
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Normanhurst Hotel
Other sources (584)
6.8
Pleasant
From 584 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
7.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Normanhurst Hotel
Number of reviews per page
20
40
Top reviews
Lucas
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The property was very worn and tired.the exterior looked abandoned ,unkept.
The room itself at a glance looked clean,at a deeper look the carpets were old and heavily stained,toilet area also dirty and damage to adjoining shelving.
The room faced to the rear of property where there was an outdoor seating area .even with the windows closed the noise from other guests drinking and smoking throughout the night.made it impossible for me to sleep!good points; the shower was small but instantly hot also ample parking
Read More
Julie
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
was advised our staff requested not to stay here again.
Olivia
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good value for money
James
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I’m extremely disappointed with my stay and wish I had read the reviews beforehand.
The property’s photos must be outdated, as they do not reflect its current state.
The receptionist was friendly and welcoming, but unfortunately, that was the only positive.
The hotel is a significant misrepresentation of what was advertised. The grounds are in poor condition—overgrown, littered, and neglected—far from a 3-star standard.
The rooms are adequate but need a complete overhaul, including new carpets and bathroom upgrades.
For the price, this hotel was not worth it. A stay at a budget chain like Travelodge for half the cost would have been a better choice.
I feel let down by Hotels.com and urge you to send an inspector to assess this property.
How do I go about a refund?
Read More
Verified traveler
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I don't know what the man building is like, but if you are stuck in the Annex, then this is not a great place to be. Building is very run down, carpets are filthy and rooms are not good.
Sam
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is in a terrible stay and needs an overhaul. Frontal areas was painted, some bathrooms were renovated but overall it feels like a building about to fall apart.
ABDUL
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not bad. Staff was very polite. Room was overall ok but outside mats needs to be changed.
NEIL
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property isnt fit to let rooms
The staff member we met was very friendly and helpful this was the only positive in the 40 mins i stayed before leaving and booking elsewhere
Verified traveler
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
On the positive side, the property was kept clean and tidy with evidence that some effort had been made to keep rooms modern in a number of ways. However, the basic problems would be harder to resolve, particularly noise where walls are 'paper thin'. It is disconcerting to have to listen to someone urinating in another room. There was extensive noise from outside which inhibited any chance of sleep. One room was described as 'large' which was far from the truth, whilst another had a broken window that could not be closed. Outside, the grounds looked as if they had no seen a gardener for a long, long time. Disappointing.
Read More
Debbie
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The Hotel is in a state of repair. It needs cleaning and alot of work.the member if staff on check in was helpful.
The key safe to get in doesnt work took over 15 mins to open.
Mold in the shower. The carpet need cleaning.
Daniel
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel is tired on the outside but room was clean and well kept.
J
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Not bad!
J
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It wasn't bad!
Steve
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Grim, no staff.
Verified traveler
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Pictures online do not accurately reflect the property
Mayrin Yamileth
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
there’s no dining options near the hotel
Graham
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was very spacious
Furniture could do with updating
Good value for money
Ideal for what i needed
Stuart
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I only stayed overnight having booked online check in was quick and simple. My room was comfortable a small ensuite but perfectly adequate. I had some difficulty negotiating the late return combination lock but luckily I spotted a member of staff clearing up at a first floor window and he came to my aid.
Kennedy
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This was by far the worst hotel I have ever stayed at. I have stayed at motels in the middle of nowhere that were cleaner, with better service and better facilities. The management was not helpful at all, our water was dirt brown, our room smelled like a vegas casino and on top of it all I paid a ridiculous amount of money. This literally seemed like a scam and I am appalled that they are allowed to house any guests without someone signing a waiver.
Read More
Michael
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great
Number of reviews per page
20
40