Nkonyeni Lodge & Golf Estate

Hotels
Finding rooms for you...
7.6
/10
Pleasant
115 reviews

What Guests Say About Their Stay

Lilantha

10.0
/ 10
Excellent property. Super golf course. The restaurant's food and staff were great. Very helpful. The pro shop should have had more stuff to tempt the visitors. Other than that, it is a beautiful location.

Willy

10.0
/ 10
The people serving at the restaurant could improve the service. Being knowledgeable of the menus, products offered...

Verified traveler

10.0
/ 10
We had an issue with check in as the room on my booking confirmation was different from the hotel system. Hotel.com needs to sort this out as the property was fully booked!
In the Area
See Map
Portion 31 of Farm Nkonyeni No. 523, Nhlambeni, Manzini, Eswatini, M200

Main Facilities

Read More
Swimming Pool
Restaurant
WiFi
Elevator
Nkonyeni Lodge & Golf Estate is located in area / city Nhlambeni.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Nkonyeni Lodge & Golf Estate

Portion 31 of Farm Nkonyeni No. 523, Nhlambeni, Manzini, Eswatini, M200
Discover More Places
Exterior Nkonyeni Lodge & Golf Estate
Exterior 2 Nkonyeni Lodge & Golf Estate

Discover More About Nkonyeni Lodge & Golf Estate

General


On a river

Location


With a stay at Nkonyeni Lodge & Golf Estate in Sidvokodvo, you'll be on a river, and 14.9 mi (24 km) from Manzini Market and 19 mi (30.5 km) from Lugogo Sun. This golf hotel is 22.5 mi (36.3 km) from Summerfield Botanical Garden and 25.6 mi (41.1 km) from Swazi Candles Craft Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Manzini Market - 24 km / 14.9 mi
Lugogo Sun - 30.5 km / 19 mi
Summerfield Botanical Garden - 36.3 km / 22.5 mi
Swazi Candles Craft Centre - 41.1 km / 25.6 mi
Ezulwini Valley - 41.2 km / 25.6 mi
Swaziland National Museum - 42 km / 26.1 mi
Somholo National Stadium - 42.5 km / 26.4 mi
U.S. Embassy - 43.4 km / 27 mi
Mantenga Nature Reserve - 46.9 km / 29.1 mi
Ezulwini Craft Market - 47.9 km / 29.8 mi

The nearest airports are:
Manzini (MTS-Matsapha Intl.) - 30 km / 18.6 mi
Manzini (SHO-King Mswati III Intl.) - 72.6 km / 45.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at Nkonyeni Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.

Rooms


Make yourself at home in one of the 39 individually decorated guestrooms, featuring refrigerators and LED televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Nkonyeni Lodge & Golf Estate

Entertainment Facility Nkonyeni Lodge & Golf Estate
Entertainment Facility
Fitness Center Nkonyeni Lodge & Golf Estate
Fitness Center
Common Space Nkonyeni Lodge & Golf Estate
Common Space
Accommodation Services Nkonyeni Lodge & Golf Estate
Accommodation Services
Exterior Nkonyeni Lodge & Golf Estate
Exterior

Sports and Recreations

  • Golf
  • Golf cart
  • Fitness center
  • Tennis court
  • Golf course

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Barbecue

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Public Facilities

  • Elevator

Hotel Services

  • Wedding service

Business Facilities

  • Business facilities

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Nkonyeni Lodge & Golf Estate

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 6:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Electricity is not available in the Chalet (Bushveld) room category. Kerosene lamps are provided.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nkonyeni Lodge & Golf Estate
39
Another facilities in Nkonyeni Lodge & Golf Estate
Golf, Golf cart, Fitness center, Tennis court, Golf course

Frequently asked question in Nkonyeni Lodge & Golf Estate

What are available facilities at Nkonyeni Lodge & Golf Estate?
There are top facilites at Nkonyeni Lodge & Golf Estate such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Nkonyeni Lodge & Golf Estate?
The standard check-in time at Nkonyeni Lodge & Golf Estate is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Nkonyeni Lodge & Golf Estate provide breakfast?
Yes, Nkonyeni Lodge & Golf Estate provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Nkonyeni Lodge & Golf Estate?
Nkonyeni Lodge & Golf Estate is a 3.0-star hotel.
How many rooms are available at Nkonyeni Lodge & Golf Estate?
Nkonyeni Lodge & Golf Estate has 39 rooms in total.
See All

More Reviews from Other Guests in Nkonyeni Lodge & Golf Estate

7.6
Pleasant
From 115 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

6.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nkonyeni Lodge & Golf Estate

Number of reviews per page
20
40
Top reviews
Graeme
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lodge rooms are tired they have no Bedside lights, light pollution from outside lights visible in Rooms. Winter Duvet on bed in Summer. No water bottles in room. Estate was amazing and Breakfast at Bushbaby great. Golf course great.
Kevin
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I cane to play golf, Nd found the facilities to be excellent. Unfortunately the room was a let down. No bedside lights, so i was forced to get out of bed to turn the one and only light out. I asked for a light and was told these are only for the Bushbaby lodge (upgrade)!There is a TV with netflix, etc, but it relies on wifi, which is too far away so the movie buffers all the time making it hard to watch. I gave up.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was a relatively simple but perfect vacation
John Gay Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great golf course. Good restaurant. Mobile phone disappeared from room!
Lilantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent property. Super golf course. The restaurant's food and staff were great. Very helpful. The pro shop should have had more stuff to tempt the visitors. Other than that, it is a beautiful location.
Eric
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

A pleasant over night stay. The environment was quiet and conducive for a relax night sleep. Breakfast was not so impressive though.
Thato
icon-with Partner
with Partner
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Our stay was amazing, a special mention to Vuyisile for friendliness and excellent customer skills, and Nhlanhla at the restaurant, both these individuals made our stay pleasant. Will definitely be returning yo the lodge next time I'm in Eswatini
Nokuthula
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

I loved the place. Nice n clean. Beautiful set up
nab
icon-with Partner
with Partner
2.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

This was the most unfortunate trip ever. Hotels.com simply forgot to tell us that the period we booked was also the SUNSHINE GOLF TOUR DAYS !!! We drove all the way to Swaziland to play golf and no golf was permitted. Pathetic ....... why book at a golf resort if you can't play golf !!! Will never use Hotels.com again !!!!!!!!!!!!!!!!!!!
Read More
BA
icon-Business
Business
6.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

The place is quiet, clean and awesome to spend some time in. However, that lodge room 8 did not have internet. That is a no no in today's world, especially for a foreigner travelling in a strange land. I ran out of airtime on my roaming phone, i could not even go online to load more airtime or data. It was a painful experience. I drove to the restaurant, to grab a drink and see if i could use their wifi. I passed a fella (worker) standing by the door, busy on his social media on the phone, no greeting at all. I walked up to the bar, where i stood ignored for over ten minutes. All in all the service sucked, sucked, sucked!!!!!! Needless to say, I ended up not ordering the drink at all, i was like i can't inject my money into such an establishment. The solution is simple, connect all your units to wifi, these wifi blackspots do not serve any purpose in this day and age, especially for us international guests. Secondly, and i know this is not the establishment's fault, the main road from the airport to the establishment is painfully unmaintained, with rough patches, potholes and a million unnecessary and very huge speed humps. It makes the drive feel like a 100 kilometer drive, when it is actually less than thirty kilometres from Matsapa Airport.
Read More
Todney
icon-with Partner
with Partner
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The property has great potential. The golf course is excellent and the staff are very friendly and willing to please. The golf course is fantastic with lots of antelope about. The restaurant is ok but the menu on the website is incorrect. We stayed in a lodge room which is away from the main building. The door to our patio was broken. Wifi only in the restaurant. Somehow they got my name wrong. My correct name is Rodney.
Read More
Willy
icon-Family
Family
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The people serving at the restaurant could improve the service. Being knowledgeable of the menus, products offered...
Maxine
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Great service, tidy rooms, food was great, scenery beautiful
Christina
icon-with Partner
with Partner
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

The lodge is basic yet comfortable! It is lovely for golf enthusiasts and many other activities can be arranged, althought we went to rest and have a quiet time. Chalets have the basics which is really what is needed. Our chalet faced the river and we enjoyed the night sounds of frogs and birds in the mornings. One could walk safely around the estate and having a restaurant in the estate allows you to just stay in if that's what appeals to you. We had a wonderful restful 4 nights. We made one trip to Manzini for some shopping.
Read More
Ichumile
icon-Family
Family
2.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

My sister and I booked Nkonyeni through Hotels.com for a 2 night stay coming from Johannesburg on 19-21 December. Our experience was poor from the time we arrived. The check-in staff member was very unhelpful bordering on disinterested. The website had advertised internet as available only to be told after inquiring that it was only available at reception and there were not vouchers for using it in the room. Our rooms were very far from reception and we were informed that golf carts could not drive us up because they were only available for golfers. Therefore each time we had to eat or use the internet we had to drive from our rooms to reception. At the restaurant, which is by the pool we were told we could not come in due to our poolside dress code - while this is not in itself an issue, these things are usually indicated on the website so that one can pack accordingly. This was not done. The website claimed that there was a gym on the premises which is the main reason we booked there, only to be told on arrival that there was no gym - blatant false advertising! We were told that we could not use the pool anytime before 5pm each day because it was reserved for spa guests - again not even hinted at on the website. There were no phones in the rooms to call reception. I have still not received my reimbursement for night 2 because we checked out after 1 night and the manager (Dudley) promised that Hotels.com would reimburse us within 48 hours. Totally unacceptable!
Read More
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

We had an issue with check in as the room on my booking confirmation was different from the hotel system. Hotel.com needs to sort this out as the property was fully booked!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Upon arrivals we were surprised, that what we have booked was not what we were offered . we were told that we are booked on the camp side on the mountains. The place had no electricity just open door and windows covered with a sail Below this is what we booked " The Room details ": Room Comfort Chalet Mhawu Msipha, 2 adults Preferences Non Smoking, Double Bed Please note: Preferences and requests cannot be guaranteed. Special requests are subject to availability upon check-in and may incur additional charges. Facilities FREE BREAKFAST FREE WIFI FREE PARKING 1 Double Bed 377-sq-foot (35-sq-meter) individually decorated room with a balcony Layout - Separate bedroom Entertainment - LED television with premium channels Food & Drink - Refrigerator and coffee/tea maker Sleep - Premium bedding Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Desk and iron/ironing board (on request) Comfort - Air conditioning and daily housekeeping Non-Smoking After a long argument with the manager Riaan he eventually told us we can stay all cost on the house as we didn't know were to find the any other place . Also he said we will be gladly refunded till today I haven't a call no my money . All I need now is my refund . I'm expecting a speedily responds before I take any further action " false advertising " Regards Mr M Msipha
Read More
Sicel
icon-with Partner
with Partner
2.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

I had booked a chalet for a good R2200 for the weekend, you advertised that there’s premium Chanels, aircon, hairdryer, toiletries, and a coffee/tea kitchenette as well as a 3day course meal, to my suprise, I was taken up on a mountain to a chalet that has no electricity no door and non of the promised goodies advertised, your receptionist Nhlanhla has no manners including her superior, they were so racist and told us to leave their property when we told them that we wouldn’t sleep in a dark bush that we had no knowledge of, they kept insisting that we booked the bush chalets even after we showed them a confirmation email of the booking, police were involved as well as they were refusing to refund us. The environment is pleasant it’s the management that are giving the place a bad name. I will not recommend the place to anyone because there’s false advertising and scamming going on there.. same night 2 couples complained about the same issue and sadly they had no choice but to settle for rubbish.
Read More
Tom
icon-with Friends
with Friends
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

The venue, location and amenities are top class, cleanliness of rooms was not checked before we booked in and has to be attended to. The rooms was adequate, spacious and fairly OK. Long distance from car park to chalets if you have a lot to unpack / upload when travelling as was the case with us. Description on website of Hotels.com differs greatly from actual rooms. This was discussed with management and they will be attending to it - we were offered dinner and complimentary wine to make up for this which was highly appreciated and credit to management. Restaurant service was slow and many items not available due to no 'stock' such as ice cream, certain food items on menu. Overall stay was good and to be recommended if management can sort out the small niggles and improve on restaurant service.
Read More
Geoff
6.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

No Wifi in rooms , worst selection of TV channels experienced in a long time .
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Nkonyeni Lodge & Golf Estate

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 115 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

6.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nkonyeni Lodge & Golf Estate

Number of reviews per page
20
40
Top reviews
Graeme
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lodge rooms are tired they have no Bedside lights, light pollution from outside lights visible in Rooms. Winter Duvet on bed in Summer. No water bottles in room. Estate was amazing and Breakfast at Bushbaby great. Golf course great.
Kevin
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I cane to play golf, Nd found the facilities to be excellent. Unfortunately the room was a let down. No bedside lights, so i was forced to get out of bed to turn the one and only light out. I asked for a light and was told these are only for the Bushbaby lodge (upgrade)!There is a TV with netflix, etc, but it relies on wifi, which is too far away so the movie buffers all the time making it hard to watch. I gave up.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was a relatively simple but perfect vacation
John Gay Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great golf course. Good restaurant. Mobile phone disappeared from room!
Lilantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent property. Super golf course. The restaurant's food and staff were great. Very helpful. The pro shop should have had more stuff to tempt the visitors. Other than that, it is a beautiful location.
Eric
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

A pleasant over night stay. The environment was quiet and conducive for a relax night sleep. Breakfast was not so impressive though.
Thato
icon-with Partner
with Partner
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Our stay was amazing, a special mention to Vuyisile for friendliness and excellent customer skills, and Nhlanhla at the restaurant, both these individuals made our stay pleasant. Will definitely be returning yo the lodge next time I'm in Eswatini
Nokuthula
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

I loved the place. Nice n clean. Beautiful set up
nab
icon-with Partner
with Partner
2.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

This was the most unfortunate trip ever. Hotels.com simply forgot to tell us that the period we booked was also the SUNSHINE GOLF TOUR DAYS !!! We drove all the way to Swaziland to play golf and no golf was permitted. Pathetic ....... why book at a golf resort if you can't play golf !!! Will never use Hotels.com again !!!!!!!!!!!!!!!!!!!
Read More
BA
icon-Business
Business
6.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

The place is quiet, clean and awesome to spend some time in. However, that lodge room 8 did not have internet. That is a no no in today's world, especially for a foreigner travelling in a strange land. I ran out of airtime on my roaming phone, i could not even go online to load more airtime or data. It was a painful experience. I drove to the restaurant, to grab a drink and see if i could use their wifi. I passed a fella (worker) standing by the door, busy on his social media on the phone, no greeting at all. I walked up to the bar, where i stood ignored for over ten minutes. All in all the service sucked, sucked, sucked!!!!!! Needless to say, I ended up not ordering the drink at all, i was like i can't inject my money into such an establishment. The solution is simple, connect all your units to wifi, these wifi blackspots do not serve any purpose in this day and age, especially for us international guests. Secondly, and i know this is not the establishment's fault, the main road from the airport to the establishment is painfully unmaintained, with rough patches, potholes and a million unnecessary and very huge speed humps. It makes the drive feel like a 100 kilometer drive, when it is actually less than thirty kilometres from Matsapa Airport.
Read More
Todney
icon-with Partner
with Partner
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The property has great potential. The golf course is excellent and the staff are very friendly and willing to please. The golf course is fantastic with lots of antelope about. The restaurant is ok but the menu on the website is incorrect. We stayed in a lodge room which is away from the main building. The door to our patio was broken. Wifi only in the restaurant. Somehow they got my name wrong. My correct name is Rodney.
Read More
Willy
icon-Family
Family
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The people serving at the restaurant could improve the service. Being knowledgeable of the menus, products offered...
Maxine
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Great service, tidy rooms, food was great, scenery beautiful
Christina
icon-with Partner
with Partner
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

The lodge is basic yet comfortable! It is lovely for golf enthusiasts and many other activities can be arranged, althought we went to rest and have a quiet time. Chalets have the basics which is really what is needed. Our chalet faced the river and we enjoyed the night sounds of frogs and birds in the mornings. One could walk safely around the estate and having a restaurant in the estate allows you to just stay in if that's what appeals to you. We had a wonderful restful 4 nights. We made one trip to Manzini for some shopping.
Read More
Ichumile
icon-Family
Family
2.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

My sister and I booked Nkonyeni through Hotels.com for a 2 night stay coming from Johannesburg on 19-21 December. Our experience was poor from the time we arrived. The check-in staff member was very unhelpful bordering on disinterested. The website had advertised internet as available only to be told after inquiring that it was only available at reception and there were not vouchers for using it in the room. Our rooms were very far from reception and we were informed that golf carts could not drive us up because they were only available for golfers. Therefore each time we had to eat or use the internet we had to drive from our rooms to reception. At the restaurant, which is by the pool we were told we could not come in due to our poolside dress code - while this is not in itself an issue, these things are usually indicated on the website so that one can pack accordingly. This was not done. The website claimed that there was a gym on the premises which is the main reason we booked there, only to be told on arrival that there was no gym - blatant false advertising! We were told that we could not use the pool anytime before 5pm each day because it was reserved for spa guests - again not even hinted at on the website. There were no phones in the rooms to call reception. I have still not received my reimbursement for night 2 because we checked out after 1 night and the manager (Dudley) promised that Hotels.com would reimburse us within 48 hours. Totally unacceptable!
Read More
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

We had an issue with check in as the room on my booking confirmation was different from the hotel system. Hotel.com needs to sort this out as the property was fully booked!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Upon arrivals we were surprised, that what we have booked was not what we were offered . we were told that we are booked on the camp side on the mountains. The place had no electricity just open door and windows covered with a sail Below this is what we booked " The Room details ": Room Comfort Chalet Mhawu Msipha, 2 adults Preferences Non Smoking, Double Bed Please note: Preferences and requests cannot be guaranteed. Special requests are subject to availability upon check-in and may incur additional charges. Facilities FREE BREAKFAST FREE WIFI FREE PARKING 1 Double Bed 377-sq-foot (35-sq-meter) individually decorated room with a balcony Layout - Separate bedroom Entertainment - LED television with premium channels Food & Drink - Refrigerator and coffee/tea maker Sleep - Premium bedding Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Desk and iron/ironing board (on request) Comfort - Air conditioning and daily housekeeping Non-Smoking After a long argument with the manager Riaan he eventually told us we can stay all cost on the house as we didn't know were to find the any other place . Also he said we will be gladly refunded till today I haven't a call no my money . All I need now is my refund . I'm expecting a speedily responds before I take any further action " false advertising " Regards Mr M Msipha
Read More
Sicel
icon-with Partner
with Partner
2.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

I had booked a chalet for a good R2200 for the weekend, you advertised that there’s premium Chanels, aircon, hairdryer, toiletries, and a coffee/tea kitchenette as well as a 3day course meal, to my suprise, I was taken up on a mountain to a chalet that has no electricity no door and non of the promised goodies advertised, your receptionist Nhlanhla has no manners including her superior, they were so racist and told us to leave their property when we told them that we wouldn’t sleep in a dark bush that we had no knowledge of, they kept insisting that we booked the bush chalets even after we showed them a confirmation email of the booking, police were involved as well as they were refusing to refund us. The environment is pleasant it’s the management that are giving the place a bad name. I will not recommend the place to anyone because there’s false advertising and scamming going on there.. same night 2 couples complained about the same issue and sadly they had no choice but to settle for rubbish.
Read More
Tom
icon-with Friends
with Friends
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

The venue, location and amenities are top class, cleanliness of rooms was not checked before we booked in and has to be attended to. The rooms was adequate, spacious and fairly OK. Long distance from car park to chalets if you have a lot to unpack / upload when travelling as was the case with us. Description on website of Hotels.com differs greatly from actual rooms. This was discussed with management and they will be attending to it - we were offered dinner and complimentary wine to make up for this which was highly appreciated and credit to management. Restaurant service was slow and many items not available due to no 'stock' such as ice cream, certain food items on menu. Overall stay was good and to be recommended if management can sort out the small niggles and improve on restaurant service.
Read More
Geoff
6.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

No Wifi in rooms , worst selection of TV channels experienced in a long time .
Number of reviews per page
20
40