Best Western Urban Hotel

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8.2
/10
Very Good
606 reviews
In the Area
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48 Bis Rue De Valenciennes, Lille, Nord, Nord-Pas-de-Calais, France, 59000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western Urban Hotel is a hotel is located at Lille. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Urban Hotel

48 Bis Rue De Valenciennes, Lille, Nord, Nord-Pas-de-Calais, France, 59000
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General


In Lille (Lille-Moulins)

Location


A stay at Best Western Urban Hotel places you in the heart of Lille, within a 15-minute walk of Lille Grand Palais and Jean-Baptiste Lebas Square. This hotel is 0.5 mi (0.8 km) from La Gare Saint Sauveur and 0.7 mi (1.2 km) from Porte de Paris.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jean-Baptiste Lebas Square - 0.6 km / 0.4 mi
La Gare Saint Sauveur - 0.7 km / 0.4 mi
Lille Natural History Museum - 1 km / 0.6 mi
Pasteur Institute Museum - 1.1 km / 0.7 mi
Porte de Paris - 1.1 km / 0.7 mi
Zénith of Lille - 1.1 km / 0.7 mi
Lille Grand Palais - 1.1 km / 0.7 mi
Paris's Gate of Lille - 1.1 km / 0.7 mi
Beffroi - 1.2 km / 0.7 mi
Le Splendid Concert Hall - 1.2 km / 0.8 mi
Zenith Arena Concert Hall - 1.3 km / 0.8 mi
Hospice Gantois - 1.3 km / 0.8 mi
Belfry of Lille City Hall - 1.4 km / 0.9 mi
Saint-Sauveur Church - 1.4 km / 0.9 mi
Jardin des Plantes de Lille - 1.4 km / 0.9 mi

The nearest major airport is Lille (LIL-Lesquin) - 9.5 km / 5.9 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


At Best Western Urban Hotel , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

All facilities in Best Western Urban Hotel

Functional Hall Best Western Urban Hotel
Functional Hall
Common Space Best Western Urban Hotel
Common Space
Lobby Best Western Urban Hotel
Lobby
Accommodation Services Best Western Urban Hotel
Accommodation Services
Exterior Best Western Urban Hotel
Exterior

Accessibilty

  • Wheelchair accessible
  • Braille or raised signage
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Secure parking
  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Urban Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Urban Hotel
40
Number of floors in Best Western Urban Hotel
4
Another facilities in Best Western Urban Hotel
Wheelchair accessible, Braille or raised signage, Disabled access friendly, Accessible parking, Smoke-free area

Frequently asked question in Best Western Urban Hotel

What are available facilities at Best Western Urban Hotel?
There are top facilites at Best Western Urban Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Urban Hotel?
The standard check-in time at Best Western Urban Hotel is starting from 15:00 - 01:30 while the latest check-out time is at Before 12:00
Does Best Western Urban Hotel provide breakfast?
Yes, Best Western Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Urban Hotel?
Best Western Urban Hotel is a 3.0-star hotel.
How many floors does Best Western Urban Hotel have?
Best Western Urban Hotel has 4 floors.
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More Reviews from Other Guests in Best Western Urban Hotel

8.2
Very Good
From 606 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

4.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Urban Hotel

Number of reviews per page
20
40
Top reviews
Tracey
icon-with Partner
with Partner
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Asked for a room upgrade on arrival & were given a room where the bathroom door only opened partially as hit bed, big chunk missing from toilet seat & managed to badly stop my toe on a metal door stop in bare feet! We mentioned all this as we left this morning & were offered a drink by way of compensation. Not useful at 8.15am. Didn’t mention during stay as only there for a couple of nights. Would we stay there again? Possibly as a last resort
Read More
Ray
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good
Ewan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location, quiet but central. Staff really friendly and great choice for brekki.
Luis
icon-
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Great stay at an affordable price!
Jesper
icon-Business
Business
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Terrible room, find another Hotel.
Clare
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
James
icon-Leisure
Leisure
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Nice, quiet, clean, friendly
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Debbie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad. The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.
Read More
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away. Useful to have secure parking. Room was excellent, with a bath (although water could have been a little hotter). Beautiful decoration on the restaurant and in the hallway/stairs.
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
Read More
Lyndsey
6.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Friendly staff but rooms are run down
Mark
icon-Business
Business
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Excellent Staff location great and free parking
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
james
icon-
6.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce. Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
Read More
Starr
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room. The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Best Western Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 606 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

4.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Urban Hotel

Number of reviews per page
20
40
Top reviews
Tracey
icon-with Partner
with Partner
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Asked for a room upgrade on arrival & were given a room where the bathroom door only opened partially as hit bed, big chunk missing from toilet seat & managed to badly stop my toe on a metal door stop in bare feet! We mentioned all this as we left this morning & were offered a drink by way of compensation. Not useful at 8.15am. Didn’t mention during stay as only there for a couple of nights. Would we stay there again? Possibly as a last resort
Read More
Ray
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good
Ewan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great location, quiet but central. Staff really friendly and great choice for brekki.
Luis
icon-
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Great stay at an affordable price!
Jesper
icon-Business
Business
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Terrible room, find another Hotel.
Clare
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
James
icon-Leisure
Leisure
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Nice, quiet, clean, friendly
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Debbie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad. The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.
Read More
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away. Useful to have secure parking. Room was excellent, with a bath (although water could have been a little hotter). Beautiful decoration on the restaurant and in the hallway/stairs.
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
Read More
Lyndsey
6.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Friendly staff but rooms are run down
Mark
icon-Business
Business
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Excellent Staff location great and free parking
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
james
icon-
6.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce. Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
Read More
Starr
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room. The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.
Read More
Number of reviews per page
20
40