Est Hotel

Stayed here many times over the years but first time disappointed with room. The smell from the drain in the bathroom was awful. Partner had to fix the shower door as it was hanging off the rail. The plug socket next to my bed was hanging off the wall with wiring exposed at back. We reported to reception but nothing done to rectify .

Very friendly staff who were able to accommodate our needs and the amenities were wonderful (water refill station, popcorn machine etc;). The rooms were clean, we had three proper beds (no sofa bed for the third person). The location is conveniently placed near the Eurostar station. The only problem was that the road below was very rowdy at night. The windows offer limited soundproofing, so I suggest making sure you stay on a higher floor.

I decent place but a bit noisy in the middle of the night from outside, but that could’ve been the location of my room’s window.

We had a great stay, the staff is friendly and helpful. The location is great and very convenient. We loved the breakfast , even if it was at a small charge. I wish the rooms were bigger. We had a triple and we could barely move. But at least they are clean and quiet. The beds are so comfortable that we took a picture of the mattress so we can buy it when we get back home!

Clean and friendly staff. Walls were thin so could hear neighbours but were mostly quiet.

it was good as a single traveler for a one night stay

Perfect location close to remarkable places

The location was really close to the main train station.

Todo bien La zona no es muy buen ambiente, pero no se puede arreglar

Different staff at the front desk in the morning and evening. They force you to leave your one and only key when you leave the hotel and you have to ask for it again when you get back. They don't check your ID, and since it's not the same person, and they don't know you but also don't check your ID each time, anybody could get access to your room, which is not secure. There's a passcode for the elevator which is displayed right there on the front desk, still not secure. It was hot in the room, and we needed to open the window to cool the room but we were next to the busy street. Traffic still going strong at 4am... Make sure they give you the correct room type, we asked for a twin (2 single beds) and they gave us a double (full or queen bed), we complained but they were fully booked. We booked our room 3 months ago and not last minute. They comped our breakfast to make up for it with no fare adjustment, this was a nice gesture. Breakfast was average. Lots of restaurants nearby, but the neighborhood and Chateau d'Eau metro stop feels a bit sketchy. Very close to train station which is what we were looking for.

Overall, room and hotel were clean, but a bid dated and the rooms are a bit small. Great location and decent price!

I spent one day at the property and ut was great. The knly downside of this place is that it doesn’t have any Air Conditioning but other than that everything else is fine.

Rooms were clean and beds comfortable. Convenient location being only 10 mins walk from Gare du Nord But very no frills. Don’t expect a kettle / aircon / fridge / safe. Couldn’t comment on the breakfast as did room only.

Noisy. We could hear the conversation in the next room. Did not refill coffee, sugar from day to day. Soap dispenser at the sink did not work, despite bottle being full. On the better side, the bed was very comfortable.

Very friendly, great location. Comfy beds. Loved it

We stayed here for 1 night while waiting for flight the following day. It was walking distance to Gare de l’Est which I saw when I was waiting for my bus the following morning. Our room consists of 1 main bedroom with 2 twin beds and 1 separate room with a twin bed. Both rooms have small balcony. I can see people enjoying this during nice days. The smaller room light switch was not working but lamps did. The washroom was spacious, hand soap and body wash were provided. There is also a table and chair, cabinet to hang your coat. We didn’t know how to change temperature but the heater was hot. I don’t think there is air conditioning, thus fan is provided. There were a lot of boulangerie nearby and that’s what I did in the morning. CON: No light on the sign outside so very hard to see at night. Also be aware of the bicycle lane in front of the hotel - these cyclists are crazy and cycle very fast

I was not allowed to have my friend visit me in my room as you have to leave your key with front desk every time you leave and the rude night agent said no guests were allowed. It was awful.

Room was cleaned when we arrived but too small for 3 people. Very small bathroom can’t move around comfortably. Staff was polite and accommodating.

When I booked the hotel it was inclusive of breakfast. I was told by the receptionist this was not the case, even though they advertise as breakfast included. I was forced to pay an extra 212 euros. This is a swindle. What is expedia going to do about it?

Conveniently located next to the Est train station, friendly staff, comfortable beds.