Hotel Carlton

Hotels
8.4
/10
Very Good
879 reviews

What Guests Say About Their Stay

Buck
10.0
/ 10
Great, friendly staff. Enjoyed my free beverage downstairs at the lobby bar. Was very pleased with this hotel!
Claudia
10.0
/ 10
Great location, the bar was great and perfect for a night cap. Lots of restaurants nearby. Near the metro. Rooms are large and with great view. Rooms are well furnished despite old. Would go back to this hotel.
Sauvat
10.0
/ 10
Emplacement Parfait, style un peu désuet mais qui a du charme, grande chambre confortable, Bon petit déjeuner, personnel très sympathique.
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In the Area
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3 rue Pierre Mauroy, Lille, Nord, Nord-Pas-de-Calais, France, 59026

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Carlton is located in area / city Lille. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Carlton

3 rue Pierre Mauroy, Lille, Nord, Nord-Pas-de-Calais, France, 59026
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Discover More About Hotel Carlton

Location


Hotel Carlton is located in area / city Lille.

About Hotel Carlton

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Carlton exclusively for you.

Hotel Carlton is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Carlton.

All facilities in Hotel Carlton

Others Hotel Carlton
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Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms

General

  • Reception hall
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Access to train station (surcharge)

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Carlton

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Carlton
59
Number of floors in Hotel Carlton
5
Another facilities in Hotel Carlton
Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Hotel Carlton

What are available facilities at Hotel Carlton?
There are top facilites at Hotel Carlton such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Carlton?
The standard check-in time at Hotel Carlton is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Carlton provide breakfast?
Yes, Hotel Carlton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Carlton?
Hotel Carlton is a 4.0-star hotel.
How many floors does Hotel Carlton have?
Hotel Carlton has 5 floors.
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More Reviews from Other Guests in Hotel Carlton

8.4
Very Good
From 879 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Carlton

Number of reviews per page
20
40
Top reviews
jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good choice for breakfast. Helpful staff
Terry
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Central
Derek
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Central location. Near/ walking distance to attractions and eating establishments.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Liked the proximity to the Grand Place and other restaurants and shopping. Upscale hotel. Bed was comfy. One of the individuals at reception had very poor English but tried hard. Air Conditioning was not effective. One of the dresser drawers was broken and wouldn't close and then the handle broke off. Mosquitos in the room (second floor). Coffee maker only dispensed small volumes of coffee.
Read More
Jenny
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A return visit, having stayed here several times before.
Brandon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location of hotel is good and central. Disappointments are having to pay / hold 200Euros for our one night stay when room is fully paid for prior via Expedia. Staff with air of smugness stating its company policy ! This most certainly not published as part of hotel details when booking. They would not budge, and forced to pay it and then await the up to 7. -14 Days for them to return my monies which they took in seconds. Having stayed in numerous 4 and 5 star properties through Expedia, this is not common practice and certainly a first having to pay 200 Euros on top of the room price, so in essence paying double, so no 4 star service to justify these costs at all. Other hotels if they have to charge a preauthorisation, normally hold card details and if necessary charge a max 50 Euros to be refunded on check out all going well. 200 Euros must cover the overpriced mini bar in the room, which was avoided profusely. This property is in need of refurbishment, bit old and tired and perhaps 4 star standard needs to be revisited. These comments were shared with the staff upon check out too. Breakfast was good. Would I stay again, probably not.
Read More
Buck
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great, friendly staff. Enjoyed my free beverage downstairs at the lobby bar. Was very pleased with this hotel!
Verified traveler
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

C’était superbe. Tout comfort et très calme.
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were friendly and the room was large and well equipped with excellent air conditioning. A few of the features were a bit worn ( door coming away from wardrobe). Breakfast was varied and excellent
Mark
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Couple staying 3 nights . Excellent hotel great location
Craig
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Superb hotel couldn’t fault it
jeanpaul
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Rien a dire sur l’hôtel Par contre le sauna était inadapté. Pas de douche fonctionnelle. L’entrée du sauna était dangereuse (latte du sol qui bougeait à l’entrée).
Benali
icon-Business
Business
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

La personne du matin qui travaille au comptoir à l’accueil très désagréable, pas professionnel s’exprime avec condescendance Aucun savoir-vivre, aucun savoir être extrêmement désagréable, utilise un ton extrêmement condescendant dernière fois dans cet hôtel.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location, the bar was great and perfect for a night cap. Lots of restaurants nearby. Near the metro. Rooms are large and with great view. Rooms are well furnished despite old. Would go back to this hotel.
LALEH
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

L’hôtel a demander un paiement au moment d’arrivé plus 200 euros de caution! Ce que nous avions jamais vu auparavant et pourtant nous voyageons beaucoup ! La douche ne tenait pas sur son support .
Sauvat
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Emplacement Parfait, style un peu désuet mais qui a du charme, grande chambre confortable, Bon petit déjeuner, personnel très sympathique.
Alison Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A
Elodie
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Check-in rapide et professionnel, explications simples du beaba classique. Nous avions une chambre double Privilège très confortable et équipée de bouilloire et cafetière Nespresso, très appréciable. La salle de bain est vraiment petite et mériterait une rénovation, notamment au niveau des éléments de la baignoire qui commencent à vieillir. Sinon l'ensemble est très propre. Le petit déjeuner est varié et vraiment très bon, l'accueil du personnel excellent. Pour finir, l'hôtel a une position vraiment centrale idéale pour découvrir le Vieux-Lille à pied.
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Chandrashekhar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We did not receive rooms next to each other inspite of booking 2 rooms at the same time.
Piotr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40

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Others 4 Hotel Carlton

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 879 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Carlton

Number of reviews per page
20
40
Top reviews
jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good choice for breakfast. Helpful staff
Terry
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Central
Derek
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Central location. Near/ walking distance to attractions and eating establishments.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Liked the proximity to the Grand Place and other restaurants and shopping. Upscale hotel. Bed was comfy. One of the individuals at reception had very poor English but tried hard. Air Conditioning was not effective. One of the dresser drawers was broken and wouldn't close and then the handle broke off. Mosquitos in the room (second floor). Coffee maker only dispensed small volumes of coffee.
Read More
Jenny
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A return visit, having stayed here several times before.
Brandon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location of hotel is good and central. Disappointments are having to pay / hold 200Euros for our one night stay when room is fully paid for prior via Expedia. Staff with air of smugness stating its company policy ! This most certainly not published as part of hotel details when booking. They would not budge, and forced to pay it and then await the up to 7. -14 Days for them to return my monies which they took in seconds. Having stayed in numerous 4 and 5 star properties through Expedia, this is not common practice and certainly a first having to pay 200 Euros on top of the room price, so in essence paying double, so no 4 star service to justify these costs at all. Other hotels if they have to charge a preauthorisation, normally hold card details and if necessary charge a max 50 Euros to be refunded on check out all going well. 200 Euros must cover the overpriced mini bar in the room, which was avoided profusely. This property is in need of refurbishment, bit old and tired and perhaps 4 star standard needs to be revisited. These comments were shared with the staff upon check out too. Breakfast was good. Would I stay again, probably not.
Read More
Buck
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great, friendly staff. Enjoyed my free beverage downstairs at the lobby bar. Was very pleased with this hotel!
Verified traveler
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

C’était superbe. Tout comfort et très calme.
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were friendly and the room was large and well equipped with excellent air conditioning. A few of the features were a bit worn ( door coming away from wardrobe). Breakfast was varied and excellent
Mark
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Couple staying 3 nights . Excellent hotel great location
Craig
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Superb hotel couldn’t fault it
jeanpaul
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Rien a dire sur l’hôtel Par contre le sauna était inadapté. Pas de douche fonctionnelle. L’entrée du sauna était dangereuse (latte du sol qui bougeait à l’entrée).
Benali
icon-Business
Business
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

La personne du matin qui travaille au comptoir à l’accueil très désagréable, pas professionnel s’exprime avec condescendance Aucun savoir-vivre, aucun savoir être extrêmement désagréable, utilise un ton extrêmement condescendant dernière fois dans cet hôtel.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location, the bar was great and perfect for a night cap. Lots of restaurants nearby. Near the metro. Rooms are large and with great view. Rooms are well furnished despite old. Would go back to this hotel.
LALEH
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

L’hôtel a demander un paiement au moment d’arrivé plus 200 euros de caution! Ce que nous avions jamais vu auparavant et pourtant nous voyageons beaucoup ! La douche ne tenait pas sur son support .
Sauvat
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Emplacement Parfait, style un peu désuet mais qui a du charme, grande chambre confortable, Bon petit déjeuner, personnel très sympathique.
Alison Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A
Elodie
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Check-in rapide et professionnel, explications simples du beaba classique. Nous avions une chambre double Privilège très confortable et équipée de bouilloire et cafetière Nespresso, très appréciable. La salle de bain est vraiment petite et mériterait une rénovation, notamment au niveau des éléments de la baignoire qui commencent à vieillir. Sinon l'ensemble est très propre. Le petit déjeuner est varié et vraiment très bon, l'accueil du personnel excellent. Pour finir, l'hôtel a une position vraiment centrale idéale pour découvrir le Vieux-Lille à pied.
Read More
Chandrashekhar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We did not receive rooms next to each other inspite of booking 2 rooms at the same time.
Piotr
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40