What do past guests say about Hôtel du Canal?

Hôtel du Canal is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hôtel du Canal

Name: Hôtel du Canal
Address: 88-108, avenue Arnaut-Vidal, Languedoc-Roussillon, Aude, Arrondissement of Carcassonne, France, 11400, 88-108, avenue Arnaut-Vidal, Arrondissement of Carcassonne, 11400, France
Rating: 8

Hotels

8.0

/10

Very Good

174 reviews

What Guests Say About Their Stay

George

10.0

/ 10

Family operated, close to excellent restaurants, train station 10-15 minutes walk, good breakfast

Patricia

10.0

/ 10

Perfect for our 3 night stay visiting friends clean,with comfortable beds, Helpful freindly staff

10.0

/ 10

When I give the 4/5 stars, that is not to say the Hotel du Canal is a 4/5 star hotel. It's French rating is 2 star but I would say 3 star. However it is a very good 2/3 star hotel & we really enjoyed staying there for 4 days last week. The hotel is situated on the Canal, just as the houses end, so if you walk under the bridge, you are in quiet 'Canal-land'. If you walk to towards the town, you are on the 'high street' in a couple of minutes. The hotel has copies of the town map which has a yellow 'tourist route' on it. Very easy to follow & takes you round all the things you should not miss. We split it over 2 days because we wanted to spend time inside the buildings one day and have a picnic round the Grand Basin the next. Just check opening hours because it is France! The hotel is also a short walk from some very good restaurants. We liked Chez David's 25 Euro set Cassoulet meal: very filling but they will pack up anything you can't eat. The hotel itself is a little dated but we are not fans of large chain hotels so we liked that. It has a good atmosphere & the cleanliness and service were excellent. At this time of year we needed the room heater which was fine. A ceiling fan for summer initially needs the light on but then pull strings switch it on & off. Reviews here have complained about receptionists: we met 4 & they were all very helpful & charming. The parking seemed secure. No actual closed gate but well off the road. All in all a very pleasant few days.

In the Area

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88-108, avenue Arnaut-Vidal, Languedoc-Roussillon, Aude, Arrondissement of Carcassonne, France, 11400

Main Facilities

Restaurant

WiFi

Elevator

Hôtel du Canal is a hotel is located at arrondissement of Carcassonne.

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What's around Hôtel du Canal

88-108, avenue Arnaut-Vidal, Languedoc-Roussillon, Aude, Arrondissement of Carcassonne, France, 11400

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Location

Hôtel du Canal is a hotel is located at arrondissement of Carcassonne.

About Hôtel du Canal

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel du Canal.

With all facilities offered, Hôtel du Canal is the right place to stay.

All facilities in Hôtel du Canal

Others

General

Banquet
Smoking area
Parking
Terrace

Hotel Services

Newspaper in lobby
Luggage storage
Front desk
Laundry service

Things to Do

Picnic area
Garden
Barbecue

Public Facilities

Others
Safety deposit box
Elevator

Business Facilities

Meeting facilities
Conference room
Conference rooms

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

Sports and Recreations

Billiard

Accommodation Policy & General Information in Hôtel du Canal

Important Note

Fee for buffet breakfast: approximately EUR 12 per person
Pet fee: EUR 9.50 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: EUR 9.0 per night
Hosted evening meal: EUR 23

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

The front desk is open daily from 7:30 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 13:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 13:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hôtel du Canal	43
Another facilities in Hôtel du Canal	Banquet, Smoking area, Parking, Terrace, Newspaper in lobby

Frequently asked question in Hôtel du Canal

What are available facilities at Hôtel du Canal?

There are top facilites at Hôtel du Canal such as Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hôtel du Canal?

The standard check-in time at Hôtel du Canal is starting from From 13:00 while the latest check-out time is at Before 11:00

Does Hôtel du Canal provide breakfast?

Yes, Hôtel du Canal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hôtel du Canal?

Hôtel du Canal is a 3.0-star hotel.

How many rooms are available at Hôtel du Canal?

Hôtel du Canal has 43 rooms in total.

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More Reviews from Other Guests in Hôtel du Canal

Overall Ratings & Reviews Hôtel du Canal

Other sources (174)

8.0

Very Good

From 174 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Hôtel du Canal

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Top reviews

Brian

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The uncaring reception from the Manager/owner was unique in my history of staying in hotels. Will never ever consider returning to this hovel. Add to that the gastronomic speciality of the region, cassoulet, is the most drab and dreadful plateful of food I have ever eaten. Truly reminiscent of your average Frenchman.

Tomasz

Business

8.0

/10

Reviewed 25 week(s) ago

Great value for money, conveniently located to ride the canal

Paul

8.0

/10

Reviewed 331 week(s) ago

Hotels.com verified review

Nice helpful night staff

Patricia

10.0

/10

Reviewed 346 week(s) ago

Hotels.com verified review

Perfect for our 3 night stay visiting friends clean,with comfortable beds, Helpful freindly staff

Frank

8.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

The hotel is located very close to all of the major shops and sights in Castelnaudary. The service was impeccable and the breakfast had a wide selection of delicious foods. Will definitely return and recommend.

Verified traveler

Leisure with Partner

6.0

/10

Reviewed 354 week(s) ago

Expedia Group verified review

Hotel is very close to canal and centre of town. Rooms are basic but clean and comfortable. Was very disappointed when after booking a room that said on the website had a minibar, microwave and tea/coffee maker, did not have any of these amenities. When queried as to why we did not have these amenities, was told that only some of the rooms had these amenities, and as I had received a ‘members price’ through Expedia, I was told ‘Do you remember how much you paid!’ Was then told that I could use the microwave in the breakfast room, use the tea/coffee facilities near the reception desk ( tea bags provided but had to pay for coffee pods), and to go through the breakfast room out to the garden, down to a fridge for communal use. Unfortunately, opening the fridge, confronted by a bad smell and a frypan of cooked meat and a package of opened raw meat that had seen better days.

mary

10.0

/10

Reviewed 382 week(s) ago

Hotels.com verified review

We had a great time staying at this hotel. Will stay again if in area

10.0

/10

Reviewed 409 week(s) ago

I wish the hotel would provide shampoo

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.