The uncaring reception from the Manager/owner was unique in my history of staying in hotels. Will never ever consider returning to this hovel. Add to that the gastronomic speciality of the region, cassoulet, is the most drab and dreadful plateful of food I have ever eaten. Truly reminiscent of your average Frenchman.

Super bien situé, en plein centre. Même si ça a déjà connu ses grandes heures, c’est quand même un endroit super sympa pour passer du temps. Y’a tout ce qu’il faut. Nickel de propreté.

We had an overnight stay at hotel du canal after a week on a boat. It was a haven of quiet, calm and rest. It is near to the canal and the town. Maxim the host was lovely. He ensured we had all we needed for our stay. The room was spacious clean and tidy with a comfortable bed.

Family operated, close to excellent restaurants, train station 10-15 minutes walk, good breakfast

Too much money for the room compared to other options along the canal

Claude the owner was obliging to all requests, even providing an area to enjoy the Rugby World Cup and also the terrace where we enjoyed a drink or two. Our 6 rooms all overlooked the Midi Canal thus we enjoyed the ambience of this famous waterway area.

I liked location of the property, walking distance to the town, restaurants. Nice view from the window. Friendly staff.

Great value for money, conveniently located to ride the canal

Nice helpful night staff

Perfect for our 3 night stay visiting friends clean,with comfortable beds, Helpful freindly staff

The hotel is located very close to all of the major shops and sights in Castelnaudary. The service was impeccable and the breakfast had a wide selection of delicious foods. Will definitely return and recommend.

Hotel is very close to canal and centre of town. Rooms are basic but clean and comfortable. Was very disappointed when after booking a room that said on the website had a minibar, microwave and tea/coffee maker, did not have any of these amenities. When queried as to why we did not have these amenities, was told that only some of the rooms had these amenities, and as I had received a ‘members price’ through Expedia, I was told ‘Do you remember how much you paid!’ Was then told that I could use the microwave in the breakfast room, use the tea/coffee facilities near the reception desk ( tea bags provided but had to pay for coffee pods), and to go through the breakfast room out to the garden, down to a fridge for communal use. Unfortunately, opening the fridge, confronted by a bad smell and a frypan of cooked meat and a package of opened raw meat that had seen better days.

We had a great time staying at this hotel. Will stay again if in area

When I give the 4/5 stars, that is not to say the Hotel du Canal is a 4/5 star hotel. It's French rating is 2 star but I would say 3 star. However it is a very good 2/3 star hotel & we really enjoyed staying there for 4 days last week. The hotel is situated on the Canal, just as the houses end, so if you walk under the bridge, you are in quiet 'Canal-land'. If you walk to towards the town, you are on the 'high street' in a couple of minutes. The hotel has copies of the town map which has a yellow 'tourist route' on it. Very easy to follow & takes you round all the things you should not miss. We split it over 2 days because we wanted to spend time inside the buildings one day and have a picnic round the Grand Basin the next. Just check opening hours because it is France! The hotel is also a short walk from some very good restaurants. We liked Chez David's 25 Euro set Cassoulet meal: very filling but they will pack up anything you can't eat. The hotel itself is a little dated but we are not fans of large chain hotels so we liked that. It has a good atmosphere & the cleanliness and service were excellent. At this time of year we needed the room heater which was fine. A ceiling fan for summer initially needs the light on but then pull strings switch it on & off. Reviews here have complained about receptionists: we met 4 & they were all very helpful & charming. The parking seemed secure. No actual closed gate but well off the road. All in all a very pleasant few days.

We stayed here because it was close to town and had free parking. The room was clean and sufficient as a base for exploring the area. Walking distance into town. The manager recommended a very good restaurant for cassoulet.

A lovely place, simple and nice, right along the canal. Perfect for cyclists. Good screech breakfast for a reasonable nine euros. The staff were great and very helpful with my bicycle. All in all a super stay.

I spent one night at this sweet place on the Canal du Midi. My room was spacious with a wonderful shower as well. Once I figured out how to work the a/c, it was very comfortable. There was a local festival that lasted until the early morning hours, but I had been told about it when I checked in and even given ear plugs (that didn't help, but it was fine). The manager was very kind and helpful when the in-room safe malfunctioned. I'd definitely stay here again if I came to Castelnaudary again.

Hotel provided all that was required for an overnight stop. Clean & comfortable with friendly and helpful staff. Good breakfast and reasonably close to town centre restaurants.

Stayed here as its only half an hour from carcasonne and Toulouse and allowed us easy access to tour the surrounding area. This is a no frills hotel, it is basic but clean, good car parking, so if you are looking for a hotel just to put your head down and be gone the next morning, it's ideal then.

I wish the hotel would provide shampoo