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Hôtel Le Donjon - Coeur de la Cité Médiévale

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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Tony

10.0
/ 10
Great place to stay in the centre of Carcassonne. Transfer back from and to car park was smooth and actually quite fun. The garden courtyard is a great place to cool off, have a drink or have breakfast. It was essential for us as we had our dog with us. Rooms are good but ours was very small. Great partner restaurant next door. Room quite soundproof from the partying going on nearby. Air con was a blessing. It's a quick stroll to everything Carcassonne has to offer.

Michael

10.0
/ 10
The staff were helpful and able to help us in our native language get checked in and situated, especially using the parking facility outside the gates. The hotel has both historic and modern touches and is very comfortable and centrally located in the citadel.

Linda

10.0
/ 10
This hotel is in an excellent area for visiting Carcassonne. Breakfast is plentiful and sets you up for the day. The staff are friendly and helpful. Air conditioned room is essential for the hot temperatures. I would certainly recommend this hotel to anyone.
In the Area
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2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel is located at Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Le Donjon - Coeur de la Cité Médiévale

2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
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Lobby Hôtel Le Donjon - Coeur de la Cité Médiévale
Lobby 2 Hôtel Le Donjon - Coeur de la Cité Médiévale

Discover More About Hôtel Le Donjon - Coeur de la Cité Médiévale

Location
Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel is located at Carcassonne.

About Hôtel Le Donjon - Coeur de la Cité Médiévale

From business event to corporate gathering, Hôtel Le Donjon - Coeur de la Cité Médiévale provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hôtel Le Donjon - Coeur de la Cité Médiévale welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hôtel Le Donjon - Coeur de la Cité Médiévale.

All facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale

Functional Hall Hôtel Le Donjon - Coeur de la Cité Médiévale
Functional Hall
Common Space Hôtel Le Donjon - Coeur de la Cité Médiévale
Common Space
Lobby Hôtel Le Donjon - Coeur de la Cité Médiévale
Lobby
Exterior Hôtel Le Donjon - Coeur de la Cité Médiévale
Exterior
Others Hôtel Le Donjon - Coeur de la Cité Médiévale
Others

Transportation

  • Secure parking
  • Limited parking
  • Valet parking (surcharge)

Things to Do

  • TV lounge
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area

Public Facilities

  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities

Accommodation Policy & General Information in Hôtel Le Donjon - Coeur de la Cité Médiévale

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Le Donjon - Coeur de la Cité Médiévale
43
Number of floors in Hôtel Le Donjon - Coeur de la Cité Médiévale
3
Another facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale
Secure parking, Limited parking, Valet parking (surcharge), TV lounge, Garden

Frequently asked question in Hôtel Le Donjon - Coeur de la Cité Médiévale

What are available facilities at Hôtel Le Donjon - Coeur de la Cité Médiévale?
There are top facilites at Hôtel Le Donjon - Coeur de la Cité Médiévale such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Le Donjon - Coeur de la Cité Médiévale?
The standard check-in time at Hôtel Le Donjon - Coeur de la Cité Médiévale is starting from From 16:00 while the latest check-out time is at Before 11:30
Does Hôtel Le Donjon - Coeur de la Cité Médiévale provide breakfast?
Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Le Donjon - Coeur de la Cité Médiévale?
Hôtel Le Donjon - Coeur de la Cité Médiévale is a 4.0-star hotel.
How many floors does Hôtel Le Donjon - Coeur de la Cité Médiévale have?
Hôtel Le Donjon - Coeur de la Cité Médiévale has 3 floors.
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More Reviews from Other Guests in Hôtel Le Donjon - Coeur de la Cité Médiévale

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Hôtel Le Donjon - Coeur de la Cité Médiévale

Number of reviews per page
20
40
Top reviews
Elodie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hôtel très bien situé dans la cité de Carcassonne. Service voiturier très apprécié quand on arrive en voiture. Nous avons séjourné en famille à trois. La chambre comportait deux espaces de nuit distincts. Elle était propre mais mériterait d’être modernisée (moquette au sol et salle de bain un peu vétuste). De l’eau filtrée ou en bouteille aurait été plus appréciée que de l’eau du robinet dans une carafe.Le petit déjeuner est bon avec des produits variés. Le personnel est sympathique dans l’ensemble.
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Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay in the centre of Carcassonne. Transfer back from and to car park was smooth and actually quite fun. The garden courtyard is a great place to cool off, have a drink or have breakfast. It was essential for us as we had our dog with us. Rooms are good but ours was very small. Great partner restaurant next door. Room quite soundproof from the partying going on nearby. Air con was a blessing. It's a quick stroll to everything Carcassonne has to offer.
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Yulia
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, attentive stuff, delicious breakfast
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were helpful and able to help us in our native language get checked in and situated, especially using the parking facility outside the gates. The hotel has both historic and modern touches and is very comfortable and centrally located in the citadel.
Serge
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The place is very charming and romantic, food around is great and diverse !
Linda
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is in an excellent area for visiting Carcassonne. Breakfast is plentiful and sets you up for the day. The staff are friendly and helpful. Air conditioned room is essential for the hot temperatures. I would certainly recommend this hotel to anyone.
Marissa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was very well located and staff was helpful and kind! Check-in and check out were both very easy. Our room was rather dated and could use a deep clean, but it was generally clean overall and the view of the castle was amazing. Breakfast was good. Air conditioning worked well!
Yuliya
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel, in a perfect location in the medieval city. Staff are pleasant and helpful. Breakfast was very good, more like a brunch, with quite a few options. Be aware that you can take a cab to the welcome location and then hotel staff will drive you and your luggage to the actual hotel. I only wish my room had a better view, but I ended up spending most of my time walking around and not in the room. Will gladly stay there again. Merci beaucoup to all the staff!
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Andrew
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

So well located within the walls of the medieval citadel. While parking was off site, the attendant drove me an my luggage to the hotel - in a tiny electric car made necessary by the very narrow streets in the citadel
Stefano
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Over all a lovely stay
Ernie
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Room was very clean with fresh paint. Property had air conditioning and an elevator @
Michael
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Three reasons: Location, location, location
MARIA DE FÁTIMA
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Muito bem localizado. Poderia ter mais claro nas informações horários de funcionamento do suporte no estacionamento para as bagagens.
Hein
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Shower head mount was missing for vertical bar to raise/lower shower head. Staff will have it fixed.
Todd
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is in a great location. Parking just outside the walls with someone to shuttle our bags. It was a nice place but the front desk people were not helpful. We asked about restaurants and they seemed confused about actually recommending one. They also didn’t want to call and make a reservation for us. When asked about surrounding wineries the one desk guy actually said he had no “knowledge of anything outside the Cité.” Breakfast staff were grouchy both mornings. Bed was extremely hard with tiny flat pillows. We joked they were trying to give us a taste of Medieval times. The room was nice though with a cute patio— with hard metal chairs :).
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Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was great and it was in a space across the street from the hotel yet it had a great view of the valley with a wonderfully laid out breakfast with multiple choices
James
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Accommodations and staff were awesome!
robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Don’t take my word for it. Just visit this incredible piece of history and stay at the great hotel.
John
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ideal Hotel for Exploring Carcassonne. Located within the ancient walls, the hotel offers a wonderful opportunity to inhabit the medieval city, at least for a short while. Good dining venues are only a few steps away. Convenient check-in and baggage assistance. Good Breakfast.
Elaine
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room seemed very dark and at least one of the curtains were broken. One of the female staff at breakfast could be rather abrupt. All the other staff were most helpful and friendly.
Number of reviews per page
20
40

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Lobby 4 Hôtel Le Donjon - Coeur de la Cité Médiévale

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