Monsieur Helder

The hotel staffs are very friendly and helpful. The location is closed to public transports and within 10 minutes walking distances, and many great food around the area.

Arrived to a dirty room. Balls of hair and dust in the bedroom and bathroom. Hairs in the ‘clean’ folded towels. Dust all over surfaces. Very noisy. An infuriating electronic doorbell sound could be heard from my room. Paid extra for a bath but the plug didn’t actually hold the water in the bath.

Excellent location and very good service in general, but some details could be improved

Just as advertised. The room was cute and compact, and the bed was quite comfortable. The staff were always present and friendly. I would gladly book with them again when I travel to Paris.

Overall, an ok small hotel. The beds and pillows are on the hard side. There is a brown liquid coming off the shelves, spilling on the floor of the bathroom, which made it an unsightly and untidy sight. The staff at the front desk are pleasant and helpful to a certain extent.

The hotel is very nice, but the rooms were quite small. As we were on a longer vacation and this was our first stop, we had big suitcases and there wasn’t really any room for them. The hotel itself is in a great location and has great staff; the staff was attentive and fantastic.

Great staff, really helpful! I really enjoyed it!

Great location and Nicolas and other staff were very kind and helpful. We had an amazing stay and highly recommend this hotel.

Great location. Clean and modern hotel. Staff was great. Rooms were small.

Small boutique hotel in a great location by Opera at a reasonable price. Dont expect all the lavish trimmings and facilities of a large hotel but it’s a great place to stay and they provide all the essentials in the room. Bed was comfortable. Room was clean. Staff are very welcoming and friendly. Didn’t use the conjoined little restaurant but it was packed which is a good sign! Great value for a place to stay in Paris.

The hotel is very well located for the Palais Garnier Opera House. It has a thriving and attractive coffee shop on the ground floor. Our first room 42 was very small indeed and with a sloping ceiling. The bathroom was tiny and the sliding door would not stay shut. We asked to move, which was pleasantly accommodated. Room 62 was still tight, but has full height ceilings. We found it surprisingly penny pinching when we were staying for 5 nights that we were only allowed two Nespresso capsules and were expected to pay for any more. We had to ask for additional toilet paper. There was no shampoo in the container on the shower wall. We had to ask for an extra towel, as there were two of us. These are all very small points, but taken together, they lowered our opinion of what could be a very nice, albeit compact, hotel. The reception staff were very helpful, but perhaps there is a need for a greater management input.

The area where the hotel is located is generally safe. It's about a 5-7 minute walk to the Galeries Lafeyette which was awesome! And from the Galeries or if you take a detour and walk to the Angelina cafe for brekkie or directly to the Shopping Street (Rue du Faubourg Saint-Honoré) depending on your walking speed, it's about a nice 20 minute walk which isn't really too far especially since I love the cold. You hardly break a sweat. However the space was a little tiny - lift, room walking space, the corridor to the rooms. I was the only person in the room with 3 big luggage and a carry-on and if I find it a tad small, having 2 people in the room may be a bit of an inconvenience. But it is what it is cause space is like a commodity in Paris. So I can't complain as it was a generally very nice boutique hotel. Clean and relatively safe. You have a cafe in the hotel building called Wild & The Moon. They are vegan cafe so for the vegans, here's a good option. I didn't get to try their teas or cakes which looked really good but I did get a bottle of juice which was really awesome.

Very friendly and accommodating staff. 24/7 support for any questions

Lovely spot

Unfortunately the walls are so thin and the rooms not soundproofed in any way that I was kept awake by the person in the next rooms snoring, which travelled in a manner that made it seem like they were in the room with me. It’s for this reason I cannot recommend this hotel.

The hotel is good. The rooms are irregularly shaped, so they feel smaller than they are. No AC yet, but the rooms have fans. Clean and tidy. Good location. Staff are cheerful and helpful.

What an amazing stay! I want to address other concerns I have read about in here. Is the room small? Yes, it is a small boutique Parisian hotel. It kept us close but in no way impacted our stay. Is the elevator tight? Yes, it is a small boutique Parisian hotel. You cannot beat the service, location and cleanliness of this hotel - especially in this price range. The go as far as to send you a pre-stay survey to make sure you have the best stay possible. In the survey I mentioned that my husband and I were celebrating our 20-year anniversary and we had a bottle of wine waiting in our room for us. The front desk staff were able to even help with a bit of French (Bonjour is used in the morning). The car service they arranged for us to get to the airport upon our departure was a great help! The location is amazing - walkable to everywhere. You are very close to the Louvre and the Opera but we were even able to walk to the Eiffel Tower and Notre Dame. This hotel was awesome!

Great location but small rooms. Cafe downstairs has coffees and other eco treats. Nearby restaurants are expensive. Other than McD and BK. Metro is close. Depending on room, quite noisy during day but ok at night. I would stay there again because of its plusses

Super hotel, clean, all amenities in room. Quiet street but very close to metro, buses, Opera and Galleries Lafayette. Lovely helpful staff.

We had a terrible stay, they ruined our honeymoon. Don’t let the pictures or other reviews fool you, the rooms are very very tiny. You won’t be able to open a suitcase on the floor, property is very smelly. The first night we stayed WE FOUND A RAT inside of our bedroom and we panicked and had to open a window so it would leave (My husband is also very allergic to rodents, rabbits etc). Once we complained there was no one at the front desk so we had to call hotels.com who also couldn’t contact the hotel. We were told they could only change our rooms but not switch hotels because it would have to be a decision made by Moinsure Helder. The next day we were told they were going to move our bags into the new room…… We came back after a long day expecting to have a new room, the key they gave us was to another room with someone else’s belonging. They had misplaced our luggage and didn’t assign us a new room, we had to wait again until they would assign us a new room and locate our baggage after giving away our current room to someone else. Overall bad experience, staff is rude particularly at night after coming late from being in the city. Do yourself a favour and avoid this hotel at all costs, wouldn’t come back even if I was paid to.