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Serotel Suites
Apartments
8.6
/10
Very Good
231 reviews
What Guests Say About Their Stay
Francois
10.0
/ 10
The Serotel Suite is a lovely place; modern, safe and with friendly staff.
This appartment style hotel is perfect for longer stay, or to travel with the whole family.
There was a couple things not working properly in the room; lightning under the cabinet, shower drain not draining properly... all of which have been reported, but couldn't not be fixed during our stay.
We would definitively consider staying there again on our future travels to Paris :-)
Verified traveler
10.0
/ 10
Very close to a metro station - easy to access all areas of Paris. Plenty of restaurants & food choices for meals.
Benigna
10.0
/ 10
We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.
In the Area
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77 Rue du Faubourg Poissonniere, Opéra, Paris, Island of France, France, 75009
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Serotel Suites
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Per room per night (excl. taxes & fees)
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What's around Serotel Suites
77 Rue du Faubourg Poissonniere, Opéra, Paris, Island of France, France, 75009
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Discover More About Serotel Suites
Location
Staying at Serotel Suites is a good choice when you are visiting Opéra.
About Serotel Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Serotel Suites.
All facilities in Serotel Suites
Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Newspaper in lobby
- Tours
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
- Others
General
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Serotel Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately EUR 17 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serotel Suites | 10 |
Number of floors in Serotel Suites | 4 |
Another facilities in Serotel Suites | Laundry service, Luggage storage, 24-hour Receptionist, Newspaper in lobby, Tours |
Frequently asked question in Serotel Suites
What are available facilities at Serotel Suites?
There are top facilites at Serotel Suites such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serotel Suites?
The standard check-in time at Serotel Suites is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Serotel Suites provide breakfast?
Yes, Serotel Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serotel Suites?
Serotel Suites is a 4.0-star hotel.
How many floors does Serotel Suites have?
Serotel Suites has 4 floors.
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More Reviews from Other Guests in Serotel Suites
Other sources (231)
8.6
Very Good
From 231 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
8.8
Service and Facilites
8.8
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Traveler Reviews Serotel Suites
Number of reviews per page
20
40
Top reviews
Francois
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The Serotel Suite is a lovely place; modern, safe and with friendly staff.
This appartment style hotel is perfect for longer stay, or to travel with the whole family.
There was a couple things not working properly in the room; lightning under the cabinet, shower drain not draining properly... all of which have been reported, but couldn't not be fixed during our stay.
We would definitively consider staying there again on our future travels to Paris :-)
Read More
Ruth jane
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good set up with separate sleeping areas for 3 people .Property very clean. Worktop damaged in apartment the only flaw. Very clean and daily cleaning excellent. Friendly staff. Arrived late and self check in was difficult until we realised the code provided was for the unlit lower screen not the obvious one above that was lit.Enjoyed our stay.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Very close to a metro station - easy to access all areas of Paris. Plenty of restaurants & food choices for meals.
Akiya
Leisure Family
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I did not get discount coupon.
Feroz
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great place
Benigna
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.
Carmina
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Wonderful staff.
Roderic
Leisure Family
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We really liked the size and layout of the room, but the water heater is small and with that it was hard to get three showers in. Some people may have issue with a few older or broken things, but we realize stuff gets worn out. Comfort is what is important. Also, on the listing it said there were a clothes washer available but there was only a laundromat around the corner, which we were not up for using.
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Chiew
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Kitchenette with little fridge was very useful, a grocery store conveniently located right beside hotel, a metro stop steps away, a great pizzeria across the street. Reception staff very friendly and accommodating. Expect some noise from the street if your room has windows facing the street.
Rich
Business and Leisure Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Great hotel with awesome staff. The folks at the front desk were so helpful and friendly. Rooms were clean and had all the amenities you need. Overall, a great place to stay with lots of grocery stores, shops, and restaurants near by / walking distance. Also close to metro. Would definitely stay here again. Again, great staff!
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Richard
Leisure Family
4.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The only bright side were Madja and Niro. The other staff members I encountered were neither helpful nor accommodating. One staff did not or pretended not to speak English to avoid resolving an issue. Cleaning lady was good until the last day when she forgot her yellow gloves for cleaning the bathroom and was placed on top of my wife's hand carry bag. Disgusting.
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Clardia
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
The hotel was perfect for my family. It was close to a lot of attractions and to metro stations. The staff was really nice and attentive.
Anup
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Really enjoyed the stay at this place!!and Rive Droite made sure all our needs were taken care of !
kathy
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
It was ok. Inside was sparse and the furniture showed significant signs of wear. Fine for 1 night. But would not stay longer
JDKK
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
It’s was great we especially enjoyed the food recommendation from the concierge
Verified traveler
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
I was visiting with two young children from America. The hotel was well-maintained, and the staff was very friendly. I really enjoyed the convenient location. There was a mini supermarket next door and many good restaurants along the street. It was very close to two subway stops; if you follow the street, there is a mall. I also enjoyed having a living area because the kids and I were not always in each other's space.
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Judith
Friends and Family
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Charming and comfortable well located hotel
Louise
Leisure Family
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Brilliant location in really vibrant area - lots of cafes, bakeries, little bars. Really friendly reception staff. Plenty of space in our suite and mostly clean though carpet grubby in kitchen and the whole place smelled of smoke and/or air freshener. Suite very comfortable - great beds and sofa bed. Parts of it quite tired, such as the kitchen worktop and cabinet door edging which are cracked, warped and falling off. Description of premium suite on website slightly misleading - it says bedroom opens up on to interior courtyard. Ours didn’t as it was on the fourth floor, I think they meant it overlooked it. Grocery shop next door is handy but run by a very grumpy man who likes to shout at his customers and staff. Altogether we had a great time and enjoyed our stay but disappointed the suite wasn’t in better condition.
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Nigel
Business and Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Very quiet apartment close to restaurants, metro, and a grocery store right next door! Very safe with kind and helpful front desk at street entrance available 24 hrs. My daughters and I had a wonderful stay and would love to come back!
Michele
Leisure
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Dreadful from the minute I arrived. The room did not have any of the facilities advertised. The room felt as if it was in a store cupboard with piles of crates of empty bottles outside the door. Every time someone else in the property used water it ran down the pipes so loud I thought there was a leak with water gushing into the room. The room was in the ground floor overlooking the small courtyard so anyone out there you could hear talking. You couldn’t open the window or all their smoke would come into the room. Despite numerous emails from myself and Expedia the property has refused to engage with although whilst I was promised a refund for my complaint. Do NOT book here you will be disappointed
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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