WS Louvre - Casanova

Mold in the bathroom, bed not suitable for average 2 persons

It was a bit hard to find there was no address on the door. Great communication from the staff with codes via email, no staff on sites. A bit of a musky smell in the hotel. Great location, lots of shops and restaurants, walkable to many attractions

great location. clean. as described

Appartement was beautiful. Had everything we needed. Would recommend and would stay again. Great location

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again

Everything was great for the price. No problems.

Kitchen adequate, however toaster would be helpful and directions to operate electric cook top. Safe didn’t work, Netflix would be fabulous as no English speaking TV channels. Location was 10/10, apartment very clean.. note one lot of stairs from 4th floor to apartment.. All in all, would stay again and recommend.. thank you..

This hotel has no reception, and the WhatsApp number was not working. They had a problem with the application, and my TV suddenly died with NO SIGNAL. Tried to call all day after I left many messages on WhatsApp. Using my American phone to call customer service was painful and costly Talking to 3 different people until they send technical support the next day!

Was rather difficult to find a there was very little signage

I recently stayed at WS Louvre – Casanova, on a girl’s trip to Paris. Three of us stayed comfortably, in one of their apartments which featured two sleeping areas (one room with a double & one room single), a small kitchenette and bathroom. The space was clean and comfortable. Location is great and very walkable to many of the key attractions. As mentioned in other reviews sound is a bit of an issue. This is a high traffic area (both foot and car) and you can easily hear horns, cars, and even the conversations of those walking by outdoors. Not to mention the incredibly loud overhead fans, that did little to cool the apartment, so eventually we just left turned off. These complaints were small though in the scheme of things, and the positives greatly outweighed. Check in was easy, and overall we were very happy with our stay. Would definitely book again for future trips to Paris.

Well situated but room was not ready at agreed time. Radiator lose from wall.

All good. Very nice located hotel at the shopping area. Very beautiful and comfortable place

Nice studio steps from place Vendôme

The room was as expected in terms of size. It was modern and had a handy little kitchen. The drawbacks were that the floor wasn't clean enough in my view and the kitchen bin was full of rubbish. I let the staff know by WhatsApp which was an easy process and the issues were resolved immediately. The windows are dirty and there is a lack of love given in general to the standard of the room which could have been so much better with just a little attention. Very reasonable rate for Paris though!

Congested rooms. Smelly Bathroom, Stayed for 3 nights but No Room services.

Nice and clean rooms. No air conditioning. Fan only

Great location, lovely room. Small but petfect for what we needed. Great communication. Only negative would be it was very hot in the room, the ceiling fan didn't really do much could benefit from air conditioning in the summer. Would book again though

Highly recommend staying at this hotel. The rooms are new and beautifully laid out. No ac but a great fan above the bed and multiple windows for air circulation, so even in the summer it was totally fine. Only complaint is there was a weird smell in the shower but overall, we really enjoyed our stay. Area is also very convenient with lots of cafes and restaurants around, and the metro is a short walk away.

WARNING-No AC. Room was unbearable in the Paris summer heat. We were not able to be in the room. They do not say they don't have AC in the listing. Just a dirty fan.

Small but clean.. well located