Best Western Gudauri

Hotels
7.4
/10
Pleasant
15 reviews

What Guests Say About Their Stay

Ryan

10.0
/ 10
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.

ARGYRIOS

10.0
/ 10
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was. The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient. We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.

Mohindrakumar

10.0
/ 10
Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
In the Area
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Gudauri, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Near Kobi Ski Area
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What's around Best Western Gudauri

Gudauri, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702
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Discover More About Best Western Gudauri

General


Near Kobi Ski Area

Location


Located in Kazbegi, Best Western Gudauri is within a 15-minute drive of Kobi Ski Area and Church of St. George. This ski hotel is 5.2 mi (8.4 km) from Sadzele Peak and 20.2 mi (32.5 km) from Stephantsminda Museum of History.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kobi Ski Area - 0.1 km / 0.1 mi
Sadzele Peak - 8.4 km / 5.2 mi
Church of St. George - 13.6 km / 8.4 mi
Stephantsminda Museum of History - 32.5 km / 20.2 mi
Mt Kuro - 34.5 km / 21.4 mi
Gergeti Trinity Church - 37.9 km / 23.5 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a hot tub and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and a banquet hall. The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


At Best Western Gudauri, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 58 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Best Western Gudauri

Entertainment Facility Best Western Gudauri
Entertainment Facility
Lobby Best Western Gudauri
Lobby
Exterior Best Western Gudauri
Exterior
Others Best Western Gudauri
Others
Restaurant Best Western Gudauri
Restaurant

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Express check-out
  • Multilingual staff

Transportation

  • Limited parking
  • Ski shuttle
  • Storage

Things to Do

  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Buffet breakfast
  • Breakfast

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Best Western Gudauri

Important Note
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), No cribs (infant beds) available, No rollaway/extra beds available, No front desk, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Gudauri
58
Number of floors in Best Western Gudauri
4
Another facilities in Best Western Gudauri
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Express check-in

Frequently asked question in Best Western Gudauri

What are available facilities at Best Western Gudauri?
There are top facilites at Best Western Gudauri such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Gudauri?
The standard check-in time at Best Western Gudauri is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Gudauri provide breakfast?
Yes, Best Western Gudauri provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Gudauri?
Best Western Gudauri is a 3.5-star hotel.
How many floors does Best Western Gudauri have?
Best Western Gudauri has 4 floors.
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More Reviews from Other Guests in Best Western Gudauri

7.4
Pleasant
From 15 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Gudauri

Number of reviews per page
20
40
Top reviews
Maryna
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Read More
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
ARGYRIOS
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was. The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient. We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Read More
Laura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Hisham
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

clean property and staff and good. room were tiny though and restaurant food is very average
Dalina
icon-Leisure
Leisure
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Mohindrakumar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Abdulaziz
2.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

The hotel canceled our reservation without any notice!! They said the hotel was for COVID people.
Rhuddhesh
6.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out. Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm. Never will we ever visit this hotel again...
Read More
charlie
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.
Gw
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

The balcony is directly over the military road...continuous trafic day and night...
AHMAD
icon-Business
Business
8.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
You’ve read all the top reviews.
Number of reviews per page
20
40

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Lobby 4 Best Western Gudauri

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 15 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Gudauri

Number of reviews per page
20
40
Top reviews
Maryna
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Read More
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
ARGYRIOS
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was. The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient. We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Read More
Laura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Hisham
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

clean property and staff and good. room were tiny though and restaurant food is very average
Dalina
icon-Leisure
Leisure
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Mohindrakumar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Abdulaziz
2.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

The hotel canceled our reservation without any notice!! They said the hotel was for COVID people.
Rhuddhesh
6.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out. Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm. Never will we ever visit this hotel again...
Read More
charlie
8.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.
Gw
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

The balcony is directly over the military road...continuous trafic day and night...
AHMAD
icon-Business
Business
8.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
You’ve read all the top reviews.
Number of reviews per page
20
40