Staying at Best Western Gudauri is a good choice when you are visiting Kazbegi.
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Best Western Gudauri
Hotels
7.4
/10
Pleasant
15 reviews
What Guests Say About Their Stay
Ryan
10.0
/ 10
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
ARGYRIOS
10.0
/ 10
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was.
The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient.
We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Mohindrakumar
10.0
/ 10
Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
In the Area
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Gudauri, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Available Room Types in Best Western Gudauri
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What's around Best Western Gudauri
Gudauri, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702
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Discover More About Best Western Gudauri
General
Near Kobi Ski Area
Location
When you stay at Best Western Gudauri in Kazbegi, you'll be steps from Kobi Ski Area. This ski hotel is 5.2 mi (8.4 km) from Sadzele Peak and 8.4 mi (13.6 km) from Church of St. George.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kobi Ski Area - 0.1 km / 0.1 mi
Sadzele Peak - 8.4 km / 5.2 mi
Church of St. George - 13.6 km / 8.4 mi
Stephantsminda Museum of History - 32.5 km / 20.2 mi
Mt Kuro - 34.5 km / 21.4 mi
Gergeti Trinity Church - 37.9 km / 23.5 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a hot tub and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and a banquet hall. The complimentary ski shuttle makes getting to the slopes a breeze.
Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
At Best Western Gudauri, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
All facilities in Best Western Gudauri
Entertainment Facility
Lobby
Exterior
Others
Restaurant
Hotel Services
- Laundry service
- Express check-in
- Luggage storage
- Express check-out
- Multilingual staff
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Things to Do
- Spa
- Sauna
- Steam room
Transportation
- Limited parking
- Ski shuttle
Food and Drinks
- Buffet breakfast
- Breakfast
General
- Banquet
- Parking
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Best Western Gudauri
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Pets
Service Animals Not Allowed
Additional Policy
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), No cribs (infant beds) available, No rollaway/extra beds available, No front desk, Essential workers only - NO
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Gudauri | 58 |
Number of floors in Best Western Gudauri | 4 |
Another facilities in Best Western Gudauri | Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff |
Frequently asked question in Best Western Gudauri
What are available facilities at Best Western Gudauri?
There are top facilites at Best Western Gudauri such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Gudauri?
The standard check-in time at Best Western Gudauri is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Gudauri provide breakfast?
Yes, Best Western Gudauri provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Best Western Gudauri have?
Best Western Gudauri is a 3.5-star hotel.
How many floors does Best Western Gudauri have?
Best Western Gudauri has 4 floors.
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More Reviews from Other Guests in Best Western Gudauri
Overall Ratings & Reviews Best Western Gudauri
Other sources (15)
7.4
Pleasant
From 15 reviews
Cleanliness
8.4
Room Comfort
7.2
Service and Facilites
7.6
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Traveler Reviews Best Western Gudauri
Number of reviews per page
20
40
Top reviews
Maryna
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found.
I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled.
While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Read More
Maryna
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found.
I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled.
While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Read More
Ryan
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
ARGYRIOS
Leisure with Friends
10.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was.
The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient.
We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Read More
Laura
Leisure Family
8.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Hisham
Leisure with Children
8.0
/10
Reviewed 225 week(s) ago
Expedia Group verified review
clean property and staff and good. room were tiny though and restaurant food is very average
Dalina
Leisure
8.0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Mohindrakumar
Friends and Family Family
10.0
/10
Reviewed 230 week(s) ago
Hotels.com verified review
Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Abdulaziz
with Partner
2.0
/10
Reviewed 247 week(s) ago
Hotels.com verified review
The hotel canceled our reservation without any notice!!
They said the hotel was for COVID people.
Rhuddhesh
with Partner
6.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out.
Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm.
Never will we ever visit this hotel again...
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charlie
8.0
/10
Reviewed 250 week(s) ago
Hotels.com verified review
Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.
Gw
6.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
The balcony is directly over the military road...continuous trafic day and night...
AHMAD
Business Family
8.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
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Number of reviews per page
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40
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