Melia Frankfurt City

Hotels
8.6
/10
Very Good
420 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.

Derrick

10.0
/ 10
Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.

Jose

10.0
/ 10
Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .
In the Area
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SENCKENBERGANLAGE 13, Frankfurt, Hessen, Darmstadt district, Germany, 60325

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Melia Frankfurt City is a good choice when you are visiting Frankfurt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Melia Frankfurt City

SENCKENBERGANLAGE 13, Frankfurt, Hessen, Darmstadt district, Germany, 60325
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Discover More About Melia Frankfurt City

Location


Staying at Melia Frankfurt City is a good choice when you are visiting Frankfurt.

About Melia Frankfurt City

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Melia Frankfurt City exclusively for you.

Staying at Melia Frankfurt City will surely satisfy you with its great hospitality and affordable price.

All facilities in Melia Frankfurt City

Others Melia Frankfurt City
Others

General

  • Parking
  • Banquet
  • Smoking area
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Health club
  • Spa

Public Facilities

  • Others
  • Restaurant

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Melia Frankfurt City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 45 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Frankfurt City
430
Number of floors in Melia Frankfurt City
1
Another facilities in Melia Frankfurt City
Parking, Banquet, Smoking area, Parking (surcharge), Terrace

Frequently asked question in Melia Frankfurt City

What are available facilities at Melia Frankfurt City?
There are top facilites at Melia Frankfurt City such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Frankfurt City?
The standard check-in time at Melia Frankfurt City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Melia Frankfurt City provide breakfast?
Yes, Melia Frankfurt City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Frankfurt City?
Melia Frankfurt City is a 0.0-star hotel.
How many floors does Melia Frankfurt City have?
Melia Frankfurt City has 1 floors.
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More Reviews from Other Guests in Melia Frankfurt City

8.6
Very Good
From 420 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Melia Frankfurt City

Number of reviews per page
20
40
Top reviews
Radoslav
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay in this hotel from 1/1/2026 to 1/3/2026 led to a sleepless night, as the hotel staff was incapable of dealing with our noisy neighbors. There was a party going on in the room next to us and loud music and yelling kept us awake through the night. I complained at the reception multiple times, after that the noise would (maybe) briefly stop, and then start again. Ultimately I gave up realizing that the hotel does not have a proper procedure and/or staff is not properly trained to deal with the situation like this. So if having a good night's sleep in a hotel is important to you, stay away from Melia Frankfurt.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.
Jacinthe
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was ok but quite small....no good tastes for the decor and too many furnitures that are not required. Hard to open the lighting system and the AC/Heathing. I will never gp again .
Chandanee
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room clean and good amenities, room was too hot however and did ask twice for them to sort it but wasn’t really resolved. Bar staff excellent
Derrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .
Russell
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I love this hotel! The rooms are really comfortable and the staff are amazingly helpful. Will definitely stay again and recommend to friends.
Doron
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This was my first stay at this hotel. I arrived at 1:15 PM and asked if the room was ready. I was told that I needed to pay an additional €40 for early check-in. I’ve stayed in hotels all my life, and this is the first time I’ve ever been asked to pay extra for arriving just two hours early. In every other hotel, if the room is ready, they simply provide it , and if not, you wait. It’s a pity, because everything else was very good. Next time I stay in Frankfurt, I’ll return to the hotels I’m familiar
Read More
PATRICK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.
Iddo
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All in all a nice stay However, we were disappointed by the hotel's attitude with regards to guests arriving earlier than check-in time. Upon our early arrival, just a few hours before check-in time, we were told that our room was ready but that if we wanted to use it we would need to pay extra. We didn't expect to have our room ready, so we wouldn't have been disappointed if we were told it wasn't. However the room was ready and it's a pity that an extra charge was requested. We've stayed in many hotels in many countries, and we obviously don't expect to be able to access our room before check-in time, however there were many cases in which our rooms were ready before check-in time and we were offered to use them with no extra charge - just as a show of going beyond the customer's expectations.
Read More
Elena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.
Read More
Laurits
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very nice hotel with friendly staff! Panoramic view from hotel rooms and terrace over Frankfurt skyline, training Gym, wellness and parking and a great morning metal - we had a great stay at the hotel. And it is close to city centrum 🙂
Paul Anthony
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Melia City Frankfurt Hotel! The Level Lounge is a standout feature—perfect for enjoying a glass of wine 🍷 before bedtime to wind down after a long day. The ambiance is cozy and relaxing, and it’s a great space to unwind. The service is impeccable—the staff are professional, attentive, and go above and beyond to ensure guests are comfortable. Their warm hospitality truly enhances the experience. A unique and fun touch is the table tennis setup! 🎾 It’s such a welcome addition, offering a lighthearted way to relax and have fun during your stay. Overall, Melia City Frankfurt combines comfort, excellent service, and thoughtful amenities, making it a fantastic choice for both leisure and business travelers. Highly recommended! 🌟
Read More
Jeffrey
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property, great breakfast, very clean and friendly staff too
Louise
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely hotel in a residential area with several restaurants close by.
Emine
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice
Pablo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.
Read More
Quan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Style, design and comfort of the hotel
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Melia Frankfurt City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 420 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Melia Frankfurt City

Number of reviews per page
20
40
Top reviews
Radoslav
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay in this hotel from 1/1/2026 to 1/3/2026 led to a sleepless night, as the hotel staff was incapable of dealing with our noisy neighbors. There was a party going on in the room next to us and loud music and yelling kept us awake through the night. I complained at the reception multiple times, after that the noise would (maybe) briefly stop, and then start again. Ultimately I gave up realizing that the hotel does not have a proper procedure and/or staff is not properly trained to deal with the situation like this. So if having a good night's sleep in a hotel is important to you, stay away from Melia Frankfurt.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.
Jacinthe
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was ok but quite small....no good tastes for the decor and too many furnitures that are not required. Hard to open the lighting system and the AC/Heathing. I will never gp again .
Chandanee
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room clean and good amenities, room was too hot however and did ask twice for them to sort it but wasn’t really resolved. Bar staff excellent
Derrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .
Russell
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I love this hotel! The rooms are really comfortable and the staff are amazingly helpful. Will definitely stay again and recommend to friends.
Doron
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This was my first stay at this hotel. I arrived at 1:15 PM and asked if the room was ready. I was told that I needed to pay an additional €40 for early check-in. I’ve stayed in hotels all my life, and this is the first time I’ve ever been asked to pay extra for arriving just two hours early. In every other hotel, if the room is ready, they simply provide it , and if not, you wait. It’s a pity, because everything else was very good. Next time I stay in Frankfurt, I’ll return to the hotels I’m familiar
Read More
PATRICK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.
Iddo
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All in all a nice stay However, we were disappointed by the hotel's attitude with regards to guests arriving earlier than check-in time. Upon our early arrival, just a few hours before check-in time, we were told that our room was ready but that if we wanted to use it we would need to pay extra. We didn't expect to have our room ready, so we wouldn't have been disappointed if we were told it wasn't. However the room was ready and it's a pity that an extra charge was requested. We've stayed in many hotels in many countries, and we obviously don't expect to be able to access our room before check-in time, however there were many cases in which our rooms were ready before check-in time and we were offered to use them with no extra charge - just as a show of going beyond the customer's expectations.
Read More
Elena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.
Read More
Laurits
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very nice hotel with friendly staff! Panoramic view from hotel rooms and terrace over Frankfurt skyline, training Gym, wellness and parking and a great morning metal - we had a great stay at the hotel. And it is close to city centrum 🙂
Paul Anthony
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Melia City Frankfurt Hotel! The Level Lounge is a standout feature—perfect for enjoying a glass of wine 🍷 before bedtime to wind down after a long day. The ambiance is cozy and relaxing, and it’s a great space to unwind. The service is impeccable—the staff are professional, attentive, and go above and beyond to ensure guests are comfortable. Their warm hospitality truly enhances the experience. A unique and fun touch is the table tennis setup! 🎾 It’s such a welcome addition, offering a lighthearted way to relax and have fun during your stay. Overall, Melia City Frankfurt combines comfort, excellent service, and thoughtful amenities, making it a fantastic choice for both leisure and business travelers. Highly recommended! 🌟
Read More
Jeffrey
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property, great breakfast, very clean and friendly staff too
Louise
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely hotel in a residential area with several restaurants close by.
Emine
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice
Pablo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.
Read More
Quan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Style, design and comfort of the hotel
Number of reviews per page
20
40