Are there any parking spots at Melia Frankfurt City ?

Yes: Yes, there are parking spots at Melia Frankfurt City

What do past guests say about Melia Frankfurt City?

Melia Frankfurt City is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Melia Frankfurt City

Name: Melia Frankfurt City
Address: SENCKENBERGANLAGE 13, Frankfurt, Hessen, Darmstadt, Germany, 60325, SENCKENBERGANLAGE 13, Darmstadt, 60325, Germany
Rating: 8.8

Hotels

8.8

/10

Very Good

557 reviews

What Guests Say About Their Stay

Michael

10.0

/ 10

Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.

Derrick

10.0

/ 10

Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.

Jose

10.0

/ 10

Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .

In the Area

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SENCKENBERGANLAGE 13, Frankfurt, Hessen, Darmstadt, Germany, 60325

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Melia Frankfurt City is a good choice when you are visiting Frankfurt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Melia Frankfurt City

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What's around Melia Frankfurt City

SENCKENBERGANLAGE 13, Frankfurt, Hessen, Darmstadt, Germany, 60325

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Discover More About Melia Frankfurt City

General

In Frankfurt (Westend-Süd)

Location

With a stay at Melia Frankfurt City in Frankfurt (Westend-Süd), you'll be within a 5-minute drive of Frankfurt Trade Fair and Alte Oper. This luxury hotel is 4.4 mi (7 km) from Deutsche Bank Park and 1.9 mi (3.1 km) from Römerberg.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Senckenberg Museum - 0.2 km / 0.1 mi
Goethe University Frankfurt Campus Bockenheim - 0.3 km / 0.2 mi
Congress Center Messe Frankfurt - 0.4 km / 0.3 mi
Frankfurt Trade Fair - 0.4 km / 0.3 mi
Leipziger Strasse - 0.5 km / 0.3 mi
Festhalle Frankfurt - 0.6 km / 0.4 mi
Financial District - 0.6 km / 0.4 mi
Palmengarten - 0.7 km / 0.4 mi
Kap Europa - 0.8 km / 0.5 mi
Skyline Plaza - 0.9 km / 0.5 mi
Grüneburgpark - 1.2 km / 0.7 mi
Frankfurt Botanical Garden - 1.4 km / 0.9 mi
Deutsche Bank Twin Towers - 1.4 km / 0.9 mi
Kaiserstrasse - 1.4 km / 0.9 mi
Alte Oper - 1.5 km / 1 mi

The nearest airports are:
Frankfurt Airport (FRA) - 15.5 km / 9.7 mi
Mainz (QFZ-Mainz Finthen) - 50.4 km / 31.3 mi

The preferred airport for Melia Frankfurt City is Frankfurt Airport (FRA).

Facilities

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Frankfurt? This hotel has 15070 square feet (1400 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at Neu-Frankfurt, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 430 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Melia Frankfurt City

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Common Space

General

Banquet
Smoking area
Parking
Terrace

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist

Things to Do

Health club
Spa

Transportation

Secure parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Public Facilities

Parking

Business Facilities

Conference rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Melia Frankfurt City

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá), Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Parking height restrictions apply, Cashless transactions are available, Property does not offer onsite COVID-19 testing

Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
Covered self parking fee: EUR 45 per day
Pet fee: EUR 50 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Melia Frankfurt City	430
Number of floors in Melia Frankfurt City	1
Another facilities in Melia Frankfurt City	Banquet, Smoking area, Terrace, Laundry service, Luggage storage

Frequently asked question in Melia Frankfurt City

What are available facilities at Melia Frankfurt City?

There are top facilites at Melia Frankfurt City such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Melia Frankfurt City?

The standard check-in time at Melia Frankfurt City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Melia Frankfurt City provide breakfast?

Yes, Melia Frankfurt City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Melia Frankfurt City

Melia Frankfurt City has a 4.5-star rating.

How many floors does Melia Frankfurt City have?

Melia Frankfurt City has 1.

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More Reviews from Other Guests in Melia Frankfurt City

Overall Ratings & Reviews Melia Frankfurt City

Other sources (557)

8.8

Very Good

From 557 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.6

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Traveler Reviews Melia Frankfurt City

Number of reviews per page

Top reviews

Emmanuel

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The place is so good, the stuff wanderful, the food great

Beat

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

They charged us EUR 40 for an earlier check in which is ridiculous… the staff are untrained and very rude, did not want to see the issue with it and another EUR 45 for parking?! Also, they don’t reply to customer requests.

Radoslav

2.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Our stay in this hotel from 1/1/2026 to 1/3/2026 led to a sleepless night, as the hotel staff was incapable of dealing with our noisy neighbors. There was a party going on in the room next to us and loud music and yelling kept us awake through the night. I complained at the reception multiple times, after that the noise would (maybe) briefly stop, and then start again. Ultimately I gave up realizing that the hotel does not have a proper procedure and/or staff is not properly trained to deal with the situation like this. So if having a good night's sleep in a hotel is important to you, stay away from Melia Frankfurt.

Michael

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.

Jacinthe

Friends and Family with Friends

4.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The room was ok but quite small....no good tastes for the decor and too many furnitures that are not required. Hard to open the lighting system and the AC/Heathing. I will never gp again .

Chandanee

with Partner

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Room clean and good amenities, room was too hot however and did ask twice for them to sort it but wasn’t really resolved. Bar staff excellent

Derrick

Business and Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.

Jose

Leisure

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .

Russell

Business and Leisure

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

I love this hotel! The rooms are really comfortable and the staff are amazingly helpful. Will definitely stay again and recommend to friends.

Doron

Business

8.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

This was my first stay at this hotel. I arrived at 1:15 PM and asked if the room was ready. I was told that I needed to pay an additional €40 for early check-in. I’ve stayed in hotels all my life, and this is the first time I’ve ever been asked to pay extra for arriving just two hours early. In every other hotel, if the room is ready, they simply provide it , and if not, you wait. It’s a pity, because everything else was very good. Next time I stay in Frankfurt, I’ll return to the hotels I’m familiar

PATRICK

Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.

Iddo

with Partner

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

All in all a nice stay However, we were disappointed by the hotel's attitude with regards to guests arriving earlier than check-in time. Upon our early arrival, just a few hours before check-in time, we were told that our room was ready but that if we wanted to use it we would need to pay extra. We didn't expect to have our room ready, so we wouldn't have been disappointed if we were told it wasn't. However the room was ready and it's a pity that an extra charge was requested. We've stayed in many hotels in many countries, and we obviously don't expect to be able to access our room before check-in time, however there were many cases in which our rooms were ready before check-in time and we were offered to use them with no extra charge - just as a show of going beyond the customer's expectations.

Elena

Leisure Family

4.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.

Andrea

Friends and Family Family

8.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.

Laurits

Friends and Family Family

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Very nice hotel with friendly staff! Panoramic view from hotel rooms and terrace over Frankfurt skyline, training Gym, wellness and parking and a great morning metal - we had a great stay at the hotel. And it is close to city centrum 🙂

Paul Anthony

Business

8.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Melia City Frankfurt Hotel! The Level Lounge is a standout feature—perfect for enjoying a glass of wine 🍷 before bedtime to wind down after a long day. The ambiance is cozy and relaxing, and it’s a great space to unwind. The service is impeccable—the staff are professional, attentive, and go above and beyond to ensure guests are comfortable. Their warm hospitality truly enhances the experience. A unique and fun touch is the table tennis setup! 🎾 It’s such a welcome addition, offering a lighthearted way to relax and have fun during your stay. Overall, Melia City Frankfurt combines comfort, excellent service, and thoughtful amenities, making it a fantastic choice for both leisure and business travelers. Highly recommended! 🌟

Jeffrey

Business

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Great property, great breakfast, very clean and friendly staff too

Louise

Business

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Lovely hotel in a residential area with several restaurants close by.

Emine

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Nice

Pablo

Business and Leisure with Partner

4.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.

Number of reviews per page

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