How many rooms are available at The Fontenay?

The Fontenay has 130 rooms in total.

What do past guests say about The Fontenay?

The Fontenay is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Fontenay

Name: The Fontenay
Address: Fontenay 10, Eimsbüttel, Hamburg, Germany, 20354, Fontenay 10, Hamburg, 20354, Germany
Rating: 9.6

Hotels

9.6

/10

Exceptional

466 reviews

What Guests Say About Their Stay

Rita

10.0

/ 10

First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.

Nicholas

10.0

/ 10

We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!

Simon

10.0

/ 10

Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.

In the Area

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Fontenay 10, Eimsbüttel, Hamburg, Germany, 20354

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

The Fontenay is located in area / city Eimsbüttel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around The Fontenay

Fontenay 10, Eimsbüttel, Hamburg, Germany, 20354

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Location

The Fontenay is located in area / city Eimsbüttel.

About The Fontenay

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Fontenay exclusively for you.

The Fontenay is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Fontenay.

All facilities in The Fontenay

Others

Things to Do

Shops
Outdoor pool
Indoor pool
Garden
Spa
Library
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Tours
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

General

Lockers
Smoking area
Banquet
Reception hall
Terrace

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Food and Drinks

Bar
Breakfast

Business Facilities

Meeting rooms
Computer station

Kids and Pets

Babysitting with surcharge

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Fontenay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
Valet parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s Lakeside Restaurant is closed on Sundays and Mondays.

The following facilities are closed seasonally each year. They will be closed from October 5 to October 11:

Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Fontenay	130
Number of floors in The Fontenay	5
Another facilities in The Fontenay	Shops, Outdoor pool, Indoor pool, Garden, Spa

Frequently asked question in The Fontenay

What are available facilities at The Fontenay?

There are top facilites at The Fontenay such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Fontenay?

The standard check-in time at The Fontenay is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does The Fontenay provide breakfast?

Yes, The Fontenay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Fontenay?

The Fontenay is a 5.0-star hotel.

How many floors does The Fontenay have?

The Fontenay has 5 floors.

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More Reviews from Other Guests in The Fontenay

Overall Ratings & Reviews The Fontenay

Other sources (466)

9.6

Exceptional

From 466 reviews

Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews The Fontenay

Number of reviews per page

Top reviews

Joshua

Business

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hospitality

Rita

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.

Nicholas

Business and Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!

Rafael

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Awesome hotel. Great staff

Simon

Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.

Niels

Leisure Family

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

👍

Verified traveler

8.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.

Julie

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!

Daniel

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Loved the Hotel and the Service.

Kimy

Leisure

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Overall stay was exception and in a beautiful city!

Suzanne

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Staff was so helpful and thoughtful.

Bijan

Business

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Great hotel

KEITH MORGAN

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

Excellent property , rooms have very high level of detail . Good food and very attentive staff!

Julia

4.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.

ALAEDEEN

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Amazing

junida

Leisure Family

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.

Jason

Leisure with Partner

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel, just way out of the way and distant from main shopping

Anemona

Leisure with Children

10.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.

George

Leisure with Partner

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!

Yaktiel

Leisure

10.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.