The Fontenay

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9.8
/10
Exceptional
597 reviews

What Guests Say About Their Stay

Marta

10.0
/ 10
Todo estaba excelente en especial el señor del botones creo que su nombre es ariel sotomayor , excelente servicio Gracias a todo el equipo En especial al shower quiero uno asi para mi!!! Hahaha
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Robert C

10.0
/ 10
Stunning Contemporary hotel with sweeping architecture, large, generous rooms, highly engaged and competent staff, terrific dining options, and wonderful view of the river and all of the activities that summer brings there. Really wonderful place to stay if travel brings you for some reason to Hamburg.

Rita

10.0
/ 10
First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.
In the Area
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Fontenay 10, Eimsbüttel, Hamburg, Germany, 20354

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Laundry service
Luggage storage
Elevator
Garden
Library
Lockers
The Fontenay is a 5-star hotels that has been welcoming guests since 2018. The Fontenay is part of Independent under Independent. There are 130 rooms spread across 5 floors.
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What's around The Fontenay

Fontenay 10, Eimsbüttel, Hamburg, Germany, 20354
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Lobby The Fontenay
Lobby 2 The Fontenay

Discover More About The Fontenay

General Information

The Fontenay is a 5-star hotels that has been welcoming guests since 2018. The Fontenay is part of Independent under Independent. There are 130 rooms spread across 5 floors.

Location

Located at Fontenay 10 in Hamburg, Germany. Those looking to explore will find U-Boat U-434 Museum, Hamburg Museum, and Boberger Niederung Nature Reserve nearby.

Facilities & Amenities

The Fontenay has Outdoor pool, Indoor pool, Laundry service, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, The Fontenay has Computer station available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 49 40-6056605856

All facilities in The Fontenay

Facility

  • Outdoor pool
  • Indoor pool
Entertainment Facility The Fontenay
Entertainment Facility
Fitness Center The Fontenay
Fitness Center
Functional Hall The Fontenay
Functional Hall
Common Space The Fontenay
Common Space
Lobby The Fontenay
Lobby

Guest Services

  • 24-hour front desk
  • Luggage storage
  • Concierge
  • Porter
  • Laundry Service
  • Wedding service
  • Newspaper in lobby
    TEXT

Activity & Leisure

  • Garden
  • Full Serviced Spa
  • Library
  • Indoor pool
  • Outdoor pool
  • Steam bath
  • TV in Common Area
  • Sauna
  • Locally Owned Tours & Activities
  • Pool sun loungers

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop

Nearby Facilities

  • Shopping On-Site

Business Facilities

  • Meeting Room
  • Computer station

Accommodation Facilities

  • Smoking area
  • Lockers
  • Banquet Hall
  • Terrace
  • Reception Hall

Meals & Dining

  • Breakfast

Transportation

  • Valet parking
  • Bicycle Rental On-Site

Sports & Recreation

  • Fitness Facilities

Accessibility

  • Accessible path of travel

Connectivity

  • Wi-Fi
    TEXT

Travelling with Companions

  • Babysitting

Accommodation Policy & General Information in The Fontenay

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at The Fontenay
130
Number of floors in The Fontenay
5
Another facilities in The Fontenay
24-hour front desk, Luggage storage, Concierge, Porter, Laundry Service

Frequently asked question in The Fontenay

What is normal check-in & check-out time at The Fontenay?
The standard check-in time at The Fontenay is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
How many stars does The Fontenay have?
The Fontenay is a 5.0-star hotel.
How many floors does The Fontenay have?
The Fontenay has 5 floors.
How many rooms does The Fontenay have?
The Fontenay has 130 rooms in total.
What are the guest reviews for The Fontenay?
The Fontenay is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Fontenay

9.8
Exceptional
From 597 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews The Fontenay

Number of reviews per page
20
40
Top reviews
Marta
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo estaba excelente en especial el señor del botones creo que su nombre es ariel sotomayor , excelente servicio Gracias a todo el equipo En especial al shower quiero uno asi para mi!!! Hahaha
Robert C
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stunning Contemporary hotel with sweeping architecture, large, generous rooms, highly engaged and competent staff, terrific dining options, and wonderful view of the river and all of the activities that summer brings there. Really wonderful place to stay if travel brings you for some reason to Hamburg.
Yulia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Outstanding Hotel in every aspect.
Joshua
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Amazing hospitality
Rita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.
Nicholas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!
Rafael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Awesome hotel. Great staff
Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.
Niels
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

👍
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.
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Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!
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Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Loved the Hotel and the Service.
Kimy
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Overall stay was exception and in a beautiful city!
Suzanne
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff was so helpful and thoughtful.
Bijan
icon-Business
Business
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great hotel
KEITH MORGAN
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Julia
4.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.
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ALAEDEEN
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Amazing
junida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
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Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Great hotel, just way out of the way and distant from main shopping
Number of reviews per page
20
40

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Exterior 4 The Fontenay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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