Candia Hotel

The experience at the end was fine, but it didn't start very well. On our first night we were were put on the 6th floor, supposedly an upgrade, with a view of the Acropolis, but the room was terrible. The decor dated, and the worst part was the bathroom, not even worthy of a 1 star hotel. On top of it all, the soundproofing of the room was terrible and we could hear every passing scooter's exhaust noise. On complaining, we were shifted to what was available for the next night, which was an accessibility room, but still much much better than what we endured on our first night. The following night we were eventually moved to a modern and spacious room on the fourth floor where we stayed comfortably for the next 3 nights. Apparently, 4th and 5th floors were refurbished in the previous years, and you could tell. The staff were friendly and accommodating, and the breakfast was decent. The hotel's location close to the metro station is ideal for exploring the city and airport transfer. I would have given 5 stars if we had stayed from the start in the room we eventually spent 3 out of our 5 nights booked.

Love it

Please avoid for your own benefit. I have stayed in many hotels across the world, this is by far the worst. Worse than a 2-star. Problems: 1) Rude and unhelpful staff. No welcome to us after arriving late in night and no simple ‘thank you for your stay.’ Just a single demand to pay their city tax before we even got our room. 2) No hot water to shower on 1st night (1.30am). We were told, couldn’t be fixed for at least 30mins. 3) Construction (drilling and hammering) at 7.45am after first night. No-one could sleep through this, not even Sleeping Beauty. 4) Room supplies (eg. Bottled water, Coffee sachets, shower gel, shampoo) - only complimentary on the FIRST night. 5) After complaining about noise (7.45am) we requested to move room which was granted. Same problems with constriction noise. 6) Reception staff said Hotel Manager not available but would speak to him when he came back, for us to speak to him. No feedback from reception or Manager at all. 7) We were told bags would be kept in safe storage place. On day of leaving, only place we could leave them was next to reception (accessible to public). Honestly and sincerely, you would much more than this, particularly for a 4-star hotel. You would think they would value loyalty by staying extra nights. Please avoid as you will be disappointed.

Lovely place to stay for few nights with beautiful view from the terrace on Acropolis. Everything was perfect there . Staff very friendly , fresh food on breakfast and rooms cleaned every day . In my opinion 10/10 !!!

Nice, big room. Good service

Very good staff, very clean hotel

Property is average but has a great rooftop view. And nice area to relax and have drinks with food. Rooms are clean but needs an upgrade. Overall it's a nice place to stay.

Lovley spacious clean room with a fantastic bathroom and the best shower ever. Plenty of room for my friend and I and as ladies, we appreciated the mirrors in all the places we needed them with excellent overhead lighting for doing make up etc! The location is fine, not the most salubrious but we always felt safe and the head reception chap, Giorgio, was absolutely lovely. Just a shame I emailed the hotel twice to ask if there was definitely a kettle in the room and they didn’t respond. So I took my travel kettle and it wasn’t needed. It’s just off a busy main road so quite noisy but the balcony door closed meant we still had a good night sleep.

Close to airport train and rooftop bar was amazing. The bed was extremely hard and uncomfortable, and could definitely do with a new mattress.

Everything was great except the street noise.

Our recently renovated room was excellent. Housekeeping was great. Loved the rooftop dipping pool, bar and lounge. 360 degree views of Athen including the acropolis! Cute little balcony. Great breakfast…and all very affordable and good value for the money. The location was somewhat sketchy…graffiti everywhere, garbage in the streets, but we stuck to the main streets and didn’t go out after dark.

Clean room

Friendly staff. Updated comfortable room. Near metro stationm

The sink was clogged they should fixed it first before allowing guests to occupy. The moment we enter the room I saw the floor was dirty. We don’t have anymore chance to complain and move to other room because we are leaving early morning.

Rooftop pool and bar was comfortable and gave great views of the Acropolis, especially at night when it was lit up. Front desk staff was friendly and helpful. We arrived before check in time and provided luggage storage to allow us to explore the area around the hotel. Great buffet breakfast provided each morning.

Close to Metro transport, safe and quite.

Needs proper outlets for international visitors to be able to charge phones, laptops etc.

It was clean and really close to the train station

Not the best area in Athens

Great amenities like pool