Grand Serai Congress & Spa

Hotels
8.8
/10
Very Good
227 reviews

What Guests Say About Their Stay

Niko

10.0
/ 10
A very unique property! It was beautiful and hot lots of great decor and paintings to check out!

Scott

10.0
/ 10
The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!

Karen

10.0
/ 10
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
In the Area
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33, Dodonis Avenue, Dimos Ioánnina, Nomós Ioannínon, Epirus, Greece, 45221

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Serai Congress & Spa is a hotel is located at Ioannina. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Serai Congress & Spa

33, Dodonis Avenue, Dimos Ioánnina, Nomós Ioannínon, Epirus, Greece, 45221
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Lobby Grand Serai Congress & Spa
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Discover More About Grand Serai Congress & Spa

General


Near Folklore Museum

Location


A stay at Grand Serai Congress & Spa places you in the heart of Ioannina, within a 10-minute walk of Zosimaia Library and Folklore Museum. This luxury hotel is 0.7 mi (1.2 km) from Art Gallery of Epirus Studies and 0.8 mi (1.2 km) from Archaeological Museum of Ioannina.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zosimaia Library - 0.8 km / 0.5 mi
Folklore Museum - 0.8 km / 0.5 mi
Art Gallery of Epirus Studies - 0.9 km / 0.5 mi
Gallery of Epirus Studies Society - 0.9 km / 0.6 mi
Archaeological Museum of Ioannina - 0.9 km / 0.6 mi
Averoff Museum - 1.1 km / 0.7 mi
Church of Agios Athanasios - 1.1 km / 0.7 mi
Lake Pamvotis - 1.5 km / 0.9 mi
Du Lac Convention Center - 1.5 km / 0.9 mi
Silversmithing Museum - 1.7 km / 1 mi
Its Kale - 1.8 km / 1.1 mi
Municipal Ethnographic Museum - 1.9 km / 1.2 mi
Byzantine Museum - 2 km / 1.2 mi
Ioannina Castle - 2 km / 1.2 mi
Anatolis Park - 2.7 km / 1.7 mi

The preferred airport for Grand Serai Congress & Spa is Ioannina (IOA-Ioannina National) - 5.8 km / 3.6 mi

Renovations


The following facilities or services will be unavailable from September 29 2025 to December 22 2026 (dates subject to change):

  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
  • Swimming pool

Facilities


Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ioannina? This hotel has 549 square feet (51 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 216 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Grand Serai Congress & Spa

Bar, Cafe and Lounge Grand Serai Congress & Spa
Bar, Cafe and Lounge
Swimming Pool Grand Serai Congress & Spa
Swimming Pool
Entertainment Facility Grand Serai Congress & Spa
Entertainment Facility
Fitness Center Grand Serai Congress & Spa
Fitness Center
Functional Hall Grand Serai Congress & Spa
Functional Hall

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Garden
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area

Kids and Pets

  • Babysitting

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Serai Congress & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Minimum age for negative COVID-19 test result requirement: 4, Minimum age for proof of COVID-19 vaccination requirement: 18, Essential workers only - NO, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, No elevators
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Serai Congress & Spa
216
Number of floors in Grand Serai Congress & Spa
4
Another facilities in Grand Serai Congress & Spa
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Grand Serai Congress & Spa

What are available facilities at Grand Serai Congress & Spa?
There are top facilites at Grand Serai Congress & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Serai Congress & Spa?
The standard check-in time at Grand Serai Congress & Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grand Serai Congress & Spa provide breakfast?
Yes, Grand Serai Congress & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Serai Congress & Spa?
Grand Serai Congress & Spa is a 5.0-star hotel.
How many floors does Grand Serai Congress & Spa have?
Grand Serai Congress & Spa has 4 floors.
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More Reviews from Other Guests in Grand Serai Congress & Spa

8.8
Very Good
From 227 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Serai Congress & Spa

Number of reviews per page
20
40
Top reviews
MARIA
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Το προσωπικό ,η καθαριότητα
Lulezim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No pool
Niko
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A very unique property! It was beautiful and hot lots of great decor and paintings to check out!
Scott
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!
Steven
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing stay as always
Jean-Pierre
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Thanks
Aglaia
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent property location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful inside and out. Cabs run 24/7, easy access.
Voula
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Quality
Konstantinos
icon-Business
Business
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Thats the best hotel in town. Big rooms, friendly staff
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Gary
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Dimitra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great place
Dimitri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Great overall!
Lambros
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again
Read More
Theodora
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Excellent all around. Friendly and very professional staff eager to assist. Great location.
Spyridon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great location, great staff and service Ioannina is a must visit location
Christos
icon-Family
Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Grand Serai Congress & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 227 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Serai Congress & Spa

Number of reviews per page
20
40
Top reviews
MARIA
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Το προσωπικό ,η καθαριότητα
Lulezim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No pool
Niko
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A very unique property! It was beautiful and hot lots of great decor and paintings to check out!
Scott
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!
Steven
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing stay as always
Jean-Pierre
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Thanks
Aglaia
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent property location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful inside and out. Cabs run 24/7, easy access.
Voula
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Quality
Konstantinos
icon-Business
Business
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Thats the best hotel in town. Big rooms, friendly staff
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Gary
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Dimitra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great place
Dimitri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Great overall!
Lambros
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again
Read More
Theodora
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Excellent all around. Friendly and very professional staff eager to assist. Great location.
Spyridon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great location, great staff and service Ioannina is a must visit location
Christos
icon-Family
Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Number of reviews per page
20
40