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Helena Hotel
Hotels
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9.2
/10
Exceptional
82 reviews
What Guests Say About Their Stay
Robert
10.0
/ 10
If staying in the old town,this hotel couldn't be more central for beach, restaurants,cafes all on the doorstep.Georgios the proprietor was very helpful in recommending the best places to go and also organising airport collection.The actual hotel was very historical,but with all mod cons in the room.On the whole a fantastic stay
John
10.0
/ 10
The hotel is perfectly placed for seeing all of the old port and we had a room that looked onto the port itself. No review, however, can fail to mention the now-legendary George, whose family has owned this place for decades and who offers wonderful recommendations for restaurants and beaches and other not-to-be-missed sites. Actually it was a young woman at the desk (whose name I sadly didn’t catch) who recommended we switch our planned visit to Elifonissi beach to Falasarna. Brilliant! Turns out the latter is the secret favorite of the locals—and, man, was it great. All in all a top notch experience and to no small degree because of this homey, attractive and unpretentious hotel and its staff.
Oren
10.0
/ 10
Very very nice view they have windows looking at the bay and location is central central. Both staff are helpfull and nice
In the Area
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Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131
Main Facilities
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WiFi
What's around Helena Hotel
Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131
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Discover More About Helena Hotel
General
Near Old Venetian Harbor
Location
With a stay at Helena Hotel in Chania (Chania Town), you'll be steps from Old Venetian Harbor and 9 minutes by foot from Chania Central Market. This hotel is 0.7 mi (1.1 km) from Nea Chora Beach and 6.9 mi (11 km) from Agia Marina Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Maritime Museum of Crete - 0.1 km / 0.1 mi
Old Venetian Harbor - 0.1 km / 0.1 mi
Byzantine & Postbyzantine Collection - 0.1 km / 0.1 mi
Firka Fortress - 0.2 km / 0.1 mi
Etz Hayyim Synagogue - 0.3 km / 0.2 mi
Mosque of the Janissaries - 0.4 km / 0.2 mi
Franciscan Monastery of Aghios Fragkiskos - 0.4 km / 0.2 mi
Mosque of Kioutsouk Hassan - 0.4 km / 0.2 mi
Cretan House Folklore Museum - 0.4 km / 0.3 mi
Folklore Museum of Chania - 0.4 km / 0.3 mi
Cathedral of the 3 Martyrs - 0.4 km / 0.3 mi
Mitropoleos Square - 0.4 km / 0.3 mi
Cathedral of the Presentation of the Virgin Mary - 0.5 km / 0.3 mi
Ancient Kydonia - 0.5 km / 0.3 mi
Municipal Art Gallery of Chania - 0.5 km / 0.3 mi
The preferred airport for Helena Hotel is Ioannis Daskalogiannis Airport (CHQ) - 16 km / 9.9 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Business Facilities
Featured amenities include express check-out, multilingual staff, and luggage storage.
Dining
Take advantage of the hotel's room service.
Rooms
Make yourself at home in one of the 7 individually decorated guestrooms, featuring refrigerators and espresso makers. Complimentary wireless internet access keeps you connected, and 20-inch LCD televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
All facilities in Helena Hotel
Exterior
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
Things to Do
- TV lounge
Connectivity
- Free WiFi
General
- Parking
Public Facilities
- Safety deposit box
Accommodation Policy & General Information in Helena Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Pets
Pets Not Allowed
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General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at Helena Hotel | 7 |
Number of floors in Helena Hotel | 4 |
Another facilities in Helena Hotel | Luggage storage, Express check-out, Multilingual staff, TV lounge, Free WiFi |
Frequently asked question in Helena Hotel
What are available facilities at Helena Hotel?
There are top facilites at Helena Hotel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helena Hotel?
The standard check-in time at Helena Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Helena Hotel?
Helena Hotel is a 3.0-star hotel.
How many floors does Helena Hotel have?
Helena Hotel has 4 floors.
How many rooms are available at Helena Hotel?
Helena Hotel has 7 rooms in total.
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More Reviews from Other Guests in Helena Hotel
Overall Ratings & Reviews Helena Hotel
Other sources (82)
9.2
Exceptional
From 82 reviews
Cleanliness
9.4
Room Comfort
8.6
Service and Facilites
9.6
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Traveler Reviews Helena Hotel
Number of reviews per page
20
40
Top reviews
Robert
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
If staying in the old town,this hotel couldn't be more central for beach, restaurants,cafes all on the doorstep.Georgios the proprietor was very helpful in recommending the best places to go and also organising airport collection.The actual hotel was very historical,but with all mod cons in the room.On the whole a fantastic stay
Read More
John
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is perfectly placed for seeing all of the old port and we had a room that looked onto the port itself. No review, however, can fail to mention the now-legendary George, whose family has owned this place for decades and who offers wonderful recommendations for restaurants and beaches and other not-to-be-missed sites. Actually it was a young woman at the desk (whose name I sadly didn’t catch) who recommended we switch our planned visit to Elifonissi beach to Falasarna. Brilliant! Turns out the latter is the secret favorite of the locals—and, man, was it great. All in all a top notch experience and to no small degree because of this homey, attractive and unpretentious hotel and its staff.
Read More
Oren
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very very nice view they have windows looking at the bay and location is central central. Both staff are helpfull and nice
Myriam
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Giorgios was amazing, he went above and beyond to ensure my stay and experience in Chania was full of Cretan hospitality. He was a prompt and excellent communicator. A lovely young man😊🇬🇷
Charles
with Partner
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene!
Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
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Gordon
Friends and Family with Friends
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
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Peter
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Wonderful stay, great view. Will be back.
Michelle
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way.
It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Selena Di
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back
Selena and Jonathan
Frank
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Nice spot, close to everything, very nice staff
Isabelle
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
George is amazing and gave great recommendations
Judy
Leisure Family
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport.
He made the time in Chania very enjoyable
William
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Elizabeth
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Clare
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
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Emily
Leisure
8.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
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Christopher
Friends and Family with Friends
8.0
/10
Reviewed 153 week(s) ago
Hotels.com verified review
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
VINCENT
Leisure
10.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
Daniel
with Partner
10.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
Leisure
8.0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Number of reviews per page
20
40
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