Helena Hotel

Hotels
9.0
/10
Exceptional
57 reviews

What Guests Say About Their Stay

William
10.0
/ 10
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Clare
10.0
/ 10
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
VINCENT
10.0
/ 10
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
In the Area
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1 A, Parodos Theotokopoulou, Old Town, Chania, Nomós Chaniás, Crete, Greece, 15731

Main Facilities

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Parking
WiFi
Helena Hotel is a hotel in a good neighborhood, which is located at Chania.
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What's around Helena Hotel

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1 A, Parodos Theotokopoulou, Old Town, Chania, Nomós Chaniás, Crete, Greece, 15731
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Location


Helena Hotel is a hotel in a good neighborhood, which is located at Chania.

About Helena Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Helena Hotel.

With all facilities offered, Helena Hotel is the right place to stay.

All facilities in Helena Hotel

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Others

Hotel Services

  • Luggage storage
  • Tours
  • Express check-out
  • Multilingual staff
  • Front desk

Public Facilities

  • Others
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Helena Hotel

Important Note
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Helena Hotel
7
Number of floors in Helena Hotel
4
Another facilities in Helena Hotel
Luggage storage, Tours, Express check-out, Multilingual staff, Front desk

Frequently asked question in Helena Hotel

What are available facilities at Helena Hotel?
There are top facilites at Helena Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helena Hotel?
The standard check-in time at Helena Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Helena Hotel

9.0
Exceptional
From 57 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.2

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Traveler Reviews Helena Hotel

Number of reviews per page
20
40
Top reviews
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
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Emily
icon-Leisure
Leisure
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
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Christopher
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
VINCENT
icon-Leisure
Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Daniel
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
icon-Leisure
Leisure
8.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified traveler
10.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

The property was in a great location The owners are very kind and helpful.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Naheem
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
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Helen
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
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Heather
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Stella
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
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Verified traveler
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Graeme
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Victoria
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Nice friendly owners. Gave us helpful information about local area
Claude
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

After a booking mistake, our room was not available anymore but Mrs Heleni was extremely involved to find us a solution.
Verified traveler
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Great little hotel in a lovely spot in Chania's Old Town. Bit tough to find (make sure to type the name of the hotel into your map app, the street address and postcode take you somewhere close by but not quite there!). Very reasonably priced, facilities at the basic end of things but a couple of the friendliest owners I've ever met. My only complaint is the in-room fridge was quite noisy when the compressor kicked in and out, but otherwise all good.
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Amy
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Well located to metro and hop on hop off bus. Old hotel, clean, friendly staff. Free drink for my birthday!
Number of reviews per page
20
40

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Disclaimer

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