Infinity City Boutique Hotel is located in area / city Dimos Heraklion.
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Infinity City Boutique Hotel
Hotels
8.8
/10
Very Good
300 reviews
What Guests Say About Their Stay
Jennifer
10.0
/ 10
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Yen
10.0
/ 10
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Yen
10.0
/ 10
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
In the Area
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Ariadnis 9, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71202
Main Facilities
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Restaurant
WiFi
Elevator
Available Room Types in Infinity City Boutique Hotel
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What's around Infinity City Boutique Hotel
Ariadnis 9, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71202
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Location
Infinity City Boutique Hotel is located in area / city Dimos Heraklion.
About Infinity City Boutique Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Infinity City Boutique Hotel.
Savor your favorite dishes with special cuisines from Infinity City Boutique Hotel exclusively for you.
Infinity City Boutique Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Infinity City Boutique Hotel is the right place to stay.
All facilities in Infinity City Boutique Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Front desk
- Tours
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Infinity City Boutique Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: EUR 15 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
- COVID-19 testing fee (PCR screening): EUR 50 per person, per stay.
- COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests are recommended to download the property's Infinity Hotels mobile app before check-in. Information provided by the property may be translated using automated translation tools.
This property is closed from December 1 2025 to March 1 2026 (dates subject to change).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Infinity City Boutique Hotel | 21 |
Number of floors in Infinity City Boutique Hotel | 6 |
Another facilities in Infinity City Boutique Hotel | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Infinity City Boutique Hotel
What are available facilities at Infinity City Boutique Hotel?
There are top facilites at Infinity City Boutique Hotel such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Infinity City Boutique Hotel?
The standard check-in time at Infinity City Boutique Hotel is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
Does Infinity City Boutique Hotel provide breakfast?
Yes, Infinity City Boutique Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Infinity City Boutique Hotel?
Infinity City Boutique Hotel is a 3.0-star hotel.
How many floors does Infinity City Boutique Hotel have?
Infinity City Boutique Hotel has 6 floors.
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More Reviews from Other Guests in Infinity City Boutique Hotel
Overall Ratings & Reviews Infinity City Boutique Hotel
Other sources (300)
8.8
Very Good
From 300 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
6.0
Service and Facilites
9.4
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Traveler Reviews Infinity City Boutique Hotel
Number of reviews per page
20
40
Top reviews
Haofei
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
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DAVID
Business
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Communication from hotel staff not good. Asked twice for additional bedding which they confirmed but never provided.
Marc-Olivier
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We stayed for one night at Infinity city hotel to take our ferry the next morning. It was well located closed to the port and in the old town. The Hotel was all good, but our standard room was a bit small. Also the breakfast was OK, but not as good as what we have had in other hotels so why we gave 4 stars.
Anastasia
Leisure
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Hotel seemed run down, room wasnt like the pictures, they tried to rebook me to a eprse hotel on the day of my reservation due to a plumbing issue, very frustrating endeavor.
Annette
Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff is very friendly and helpful.
Location is excellent.
Breakfast has limited variety and choice.
Bathroom is rather small.
Room itself is quite spacious.
Supermarket is nearby and hotel is close to city center.
Liubov
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I arrived midnight and couldn’t get my room since there were nobody and no information. I had to go another hotel.
Julie
Leisure Family
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The hotel is very nice. Staff is very pleasant and attentive. The view from our room was lovely, and the room itself was so nice and had every convenience. It is walkable to the city center which was so convenient. The only issue we had was our plane was delayed and we did not arrive until after midnight. There is noone at the front the front desk after 10pm and the doors are locked. I made a terrible mistake and had booked missed booking the night of our late arrival and had only booked the following day. There was a phone number on the door to call for assistance. While the attendant was very kind he was unable to assist us. Luckily I was able to find a hotel online only two blocks away with a room available and a person on site at the front desk to assist us. The following day our check in went smooth and everything was good. So as long as you don't make a mistake and you check in before 10pm this hotel is definately a five star.
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idil
Leisure Family
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse.
Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly.
The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied.
Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option.
The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke.
The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
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Jennifer
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Bonnie
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Convenient location within walking distance to port and restaurants.
Yen
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Yen
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
Jennifer
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great location, quick to get to the main sites and also a 15 min walk from the port if you’re travelling via ferry. Rooms are on the smaller side. Would recommend for a short stay. Lovely staff.
Jake
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great location, rooms are ok but a bit noisy as we stayed on ground floor.
Bruce
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great location
HINA
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered.
Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
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Verified traveler
6.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
The hotel was disappointing and not like photos on website. Room was small and bathroom dirty
Tom
Leisure
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
James
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .
Vanessa
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Excellent location and good breakfast.
Number of reviews per page
20
40
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